Profileimage by Anonymous profile, ICT Support Engineer | SCCM Deployment | MSI Packaging
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Last update: 20.10.2022

ICT Support Engineer | SCCM Deployment | MSI Packaging

Graduation: BSc in Information Technology
Hourly-/Daily rates: show
Languages: English (Full Professional)

Skills

Results-driven ICT Support Engineer offering expertise in Desktop Application Packaging and Software Distribution including maintenance and troubleshooting.

Provides technical expertise, conducts testing, diagnoses, and resolves complex system problems, and technical documentation in support of system infrastructure.

Understands ITIL V3 processes for Service Management that can able to create process improvement; ITIL V3 foundation certified.

Ability to work with minimal supervision, self-starter, and eager to learn new things. Strive for continued excellence, strong leadership, and teamwork attitudes

Technology Summary

Packaging Tools: Admin Studio (InstallShield/Repackager), Orca, HP Client Automation (HPCA), Microsoft Office Customization Tool (OCT), Adobe Customization Tool, Microsoft Application Compatibility Toolkit (ACT), Adobe Cloud Packager, IE Customization Wizard, InstallRite, FileMon, RegMon, ProcMon, PsExec, PSAppDeploy Toolkit
Deployment Tools: HP Client Automation (HPCA), Citrix, App-V, ManageSoft, SCCM, Intune
Scripting: Batch, VB, PowerShell
Ticketing Tools: ServiceNow, HP Service Manager, iHEAT
Platforms: Windows 10/8/7/Vista/XP | Windows Server 2019/2012/2012/2008
Databases: Active Directory, Oracle 10g/9i, MS Access, MS SQL
Cloud Services: Intune, Office 365

Project history

Time and spatial flexibility

Remote work
My premium subscription will end soon send me a message at ajcbasilio[at]live[dot]com

Other

I have 10 years of working experience in the field of Information Technology.

Currently, I am a full-time Desktop Engineer working in the Philippines supporting End-Users with skills in SCCM Application Packaging and Deployment, and desktop troubleshooting.

I also have a working knowledge of handling Microsoft Patches for Desktop Patching.

My premium subscription will end soon send me a message at ajcbasilio[at]live[dot]com

Contact form

Contact details

Profileimage by Anonymous profile, ICT Support Engineer | SCCM Deployment | MSI Packaging ICT Support Engineer | SCCM Deployment | MSI Packaging
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