SAP C4C Technical Consultant
DTDC
Keywords
Skills
SAP Sales Cloud, Service Cloud, SAP CPQ, SAP CRM
Project history
10/2019
-
06/2020
Responsibilities:
* Creation of custom action for the converting & association of Account, Contact
* Worked on determination and replication of employees for multiple roles from Org
* Worked on Custom libraries for storage of high-volume files
* Creation of Custom OData
* Extension of standard OData
* Integration with HCP system
* Worked on custom functionality of Geo tagging in Visit
* Worked on Custom functionality of Employee total distance calculation along with Integration with
third party system
* Worked on multiple third party Integration's to consume it in C4C
* Worked on multiple custom forms/templates from SDK and Adobe life cycle designer
* Worked on HTML and URL Mashup
* Implemented several custom functionalities
* Preparation of technical specification based on functional specification for all gaps.
* Creation of custom action for the converting & association of Account, Contact
* Worked on determination and replication of employees for multiple roles from Org
* Worked on Custom libraries for storage of high-volume files
* Creation of Custom OData
* Extension of standard OData
* Integration with HCP system
* Worked on custom functionality of Geo tagging in Visit
* Worked on Custom functionality of Employee total distance calculation along with Integration with
third party system
* Worked on multiple third party Integration's to consume it in C4C
* Worked on multiple custom forms/templates from SDK and Adobe life cycle designer
* Worked on HTML and URL Mashup
* Implemented several custom functionalities
* Preparation of technical specification based on functional specification for all gaps.
01/2019
-
10/2019
SAP Marketing Cloud Technical Consultant
TTI, Inc.
Responsibilities:
* Understand the requirement and pain areas of the existing business and provided Solutions
* Where required Process Reengineering is carried out during designing of system
* Preparation of technical specification based on functional specification for all gaps.
* Change in BADI for the flow of data related to creation of Individual customer
* Change in BADI to change the process of merging the individual customers to best records
* Understand the requirement and pain areas of the existing business and provided Solutions
* Where required Process Reengineering is carried out during designing of system
* Preparation of technical specification based on functional specification for all gaps.
* Change in BADI for the flow of data related to creation of Individual customer
* Change in BADI to change the process of merging the individual customers to best records
01/2019
-
07/2019
SAP C4C Technical Consultant
JK Cement
Responsibilities:
* To gather detailed requirements from business users for support work, approved projects and small
enhancements to existing SAP configuration or development objects
* Understand the requirement and pain areas of the existing business and provided Solutions
* Worked on Integration with C4C & mobile app
* Worked on Check In & Check out functionality of Visit
* Worked on Bug fixing for support work
* Worked on extension of Standard Objects
* Preparation of technical specification based on functional specification for all gaps.
* To gather detailed requirements from business users for support work, approved projects and small
enhancements to existing SAP configuration or development objects
* Understand the requirement and pain areas of the existing business and provided Solutions
* Worked on Integration with C4C & mobile app
* Worked on Check In & Check out functionality of Visit
* Worked on Bug fixing for support work
* Worked on extension of Standard Objects
* Preparation of technical specification based on functional specification for all gaps.
08/2018
-
12/2018
SAP C4C Technical Consultant
Inventia Healthcare
Responsibilities:
* Create custom OVS for custom solution and add into extension field under standard screen account
and Opportunity
* Standard Enhancement on Opportunity
* Standard Enhancement on Product
* Replicate Custom table data from ECC to C4C via Web service custom integration
* Create Custom workbench to store Product pricing data
* Preparation of technical specification based on functional specification for all gaps.
* Create custom OVS for custom solution and add into extension field under standard screen account
and Opportunity
* Standard Enhancement on Opportunity
* Standard Enhancement on Product
* Replicate Custom table data from ECC to C4C via Web service custom integration
* Create Custom workbench to store Product pricing data
* Preparation of technical specification based on functional specification for all gaps.
04/2018
-
08/2018
SAP C4C Technical Consultant
Ingenia Polymer
Responsibilities:
* Creation of a Custom Search result landing page similar as a standard Overview page and pull the data
at runtime using Web service custom Integration
* Replicate Invoice Payment status from ECC to C4C via Web service custom integration
* Enhancement of PDF template for Opportunity and Quote
* Replicate Custom Pricing from ECC to C4C via Web service custom integration
* Creation of Embed component to display data from custom BO into Account
* Creation of custom report and dashboard based on business requirement
* Consume ECC web service in C4C via SDK
* Creation of custom tabs under Account detail screen
* Standard Enhancement on Lead for Validation fields
* Create custom OVS for custom solution and add into extension field under standard screen account
and lead
* Standard Enhancement on Opportunity
* Standard Enhancement on Product
* Creation of Tiles through Mashups
* Preparation of technical specification based on functional specification for all gaps.
* Creation of a Custom Search result landing page similar as a standard Overview page and pull the data
at runtime using Web service custom Integration
* Replicate Invoice Payment status from ECC to C4C via Web service custom integration
* Enhancement of PDF template for Opportunity and Quote
* Replicate Custom Pricing from ECC to C4C via Web service custom integration
* Creation of Embed component to display data from custom BO into Account
* Creation of custom report and dashboard based on business requirement
* Consume ECC web service in C4C via SDK
* Creation of custom tabs under Account detail screen
* Standard Enhancement on Lead for Validation fields
* Create custom OVS for custom solution and add into extension field under standard screen account
and lead
* Standard Enhancement on Opportunity
* Standard Enhancement on Product
* Creation of Tiles through Mashups
* Preparation of technical specification based on functional specification for all gaps.
09/2017
-
04/2018
SAP C4C Technical Consultant
Bentley Systems
Responsibilities:
* Creation of custom OData for HCP custom application
* Creation of Custom fields based on client requirements and ads into custom OData
* Creation of Embed component to display data from custom BO into Opportunity
* Creation of place holder for Document Flow in Opportunity
* Consume CRM web service in C4C via SDK
* Custom BO for user login and logout activity track in HCP via OData
* Create Custom OData for My Lead, My Opportunity and My Task based on client requirements
* Add business logic behind custom fields in Account level
* Adding Involve Party in Opportunity using SDK while creating Opportunity from HCP.
* Creation of custom OData for HCP custom application
* Creation of Custom fields based on client requirements and ads into custom OData
* Creation of Embed component to display data from custom BO into Opportunity
* Creation of place holder for Document Flow in Opportunity
* Consume CRM web service in C4C via SDK
* Custom BO for user login and logout activity track in HCP via OData
* Create Custom OData for My Lead, My Opportunity and My Task based on client requirements
* Add business logic behind custom fields in Account level
* Adding Involve Party in Opportunity using SDK while creating Opportunity from HCP.
03/2017
-
09/2017
SAP C4C Technical Consultant
Summit Electric Supply
Responsibilities:
* Understand the customer requirements and convert into technical spec
* The scope of the project includes C4C Service, Marketing and Sales and Analytics
* The master data of SAP C4C is integrated with SAP CRM for contacts and SAP ECC for Sold to and Ship
to
* Integration of Sales Order process and various transactions from ECC with C4C for display via custom
web service
* Understanding of the business requirements and specifications
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Worked on ABAP Reports in ECC and CRM
* Creation of Function Module & Reports
* Worked on changing the data flow for Sales Order
* Understand the customer requirements and convert into technical spec
* The scope of the project includes C4C Service, Marketing and Sales and Analytics
* The master data of SAP C4C is integrated with SAP CRM for contacts and SAP ECC for Sold to and Ship
to
* Integration of Sales Order process and various transactions from ECC with C4C for display via custom
web service
* Understanding of the business requirements and specifications
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Worked on ABAP Reports in ECC and CRM
* Creation of Function Module & Reports
* Worked on changing the data flow for Sales Order
06/2016
-
03/2017
SAP CRM Technical Lead
Blount International
Responsibilities:
* Understanding of the business requirements and specifications
* Development of Technical Specifications.
* Creation of multiple complex workflows with more than 60 steps
* Handling the CRM Web UI requirements
* Worked on BADI Implementations
* Creation of Custom ABAP reports
* Worked on Business Roles
* Creation of OData for custom Application with complex logic.
* Understanding of the business requirements and specifications
* Development of Technical Specifications.
* Creation of multiple complex workflows with more than 60 steps
* Handling the CRM Web UI requirements
* Worked on BADI Implementations
* Creation of Custom ABAP reports
* Worked on Business Roles
* Creation of OData for custom Application with complex logic.
12/2015
-
06/2016
SAP CRM Technical Lead
MSA- The Safety Company
Responsibilities:
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Worked on ABAP Reports
* Handling the CRM web UI requirements
* Creation of Function Module
* Worked on Badi Implementations
* Enhancing standard components and views
* Creation of Custom Reports to consume third party REST & SOAP based API's.
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Worked on ABAP Reports
* Handling the CRM web UI requirements
* Creation of Function Module
* Worked on Badi Implementations
* Enhancing standard components and views
* Creation of Custom Reports to consume third party REST & SOAP based API's.
02/2015
-
12/2015
SAP CRM Technical Lead
Coca Cola
Responsibilities:
* Capability of SAP BCM routed through CRM Contact Center for call center agents
* Generation of Call list per agent per day for interacting with customer on day to day basis
* ERP Sales order integration with CRM CC for attending the enquiries with customers
* Sales processes and Service processes integration with ECC Equipment business processes
* All the capabilities of CRM IC provided to agents
* CRM Security Roles for agents, manager and director
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* .Change in IC Web Client - Call List Functionality
* Change in ELM Creation Functionality
* Change for Partner Relationship Functionality
* Change for ERP Sales Order Functionality
* Change for Service Order Creation Functionality By RFC
* Change for Business Hours Functionality
* Worked on ABAP Reports
* Worked on Actions
* Enhancing standard components and views
* Handling the CRM web UI requirements
* Creation of Function Module & Reports
* Worked on Badi Implementations
* Worked on Business Roles.
* Capability of SAP BCM routed through CRM Contact Center for call center agents
* Generation of Call list per agent per day for interacting with customer on day to day basis
* ERP Sales order integration with CRM CC for attending the enquiries with customers
* Sales processes and Service processes integration with ECC Equipment business processes
* All the capabilities of CRM IC provided to agents
* CRM Security Roles for agents, manager and director
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* .Change in IC Web Client - Call List Functionality
* Change in ELM Creation Functionality
* Change for Partner Relationship Functionality
* Change for ERP Sales Order Functionality
* Change for Service Order Creation Functionality By RFC
* Change for Business Hours Functionality
* Worked on ABAP Reports
* Worked on Actions
* Enhancing standard components and views
* Handling the CRM web UI requirements
* Creation of Function Module & Reports
* Worked on Badi Implementations
* Worked on Business Roles.
05/2014
-
01/2015
SAP CRM Technical Lead
NVidia Corporation
Responsibilities:
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Enhancing standard components and views
* Handling the CRM web UI requirements
* BW Requirements from CRM Technical
* Worked in BSP and component Enhancement
* Creation of Function Module & Reports
* Worked on Badi Implementations
* Worked on Action Profiles
* Worked On CRM Events
* Creating custom assignment blocks (table and form view) for various one order documents and
products with all the functionalities including edit, insert, and delete and saving
* Enhancement done for Custom Dynamic Search Result Page
* Enhancement done for Dynamic Navigations
* Enhancement done for Hiding/Adding OV pages/Views
* Enhancement done for switching of Attributes for display and Hide
* Worked on Custom Upload and Download Functionality on Web UI
* Worked on Custom Reports with Parallel Processing.
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Enhancing standard components and views
* Handling the CRM web UI requirements
* BW Requirements from CRM Technical
* Worked in BSP and component Enhancement
* Creation of Function Module & Reports
* Worked on Badi Implementations
* Worked on Action Profiles
* Worked On CRM Events
* Creating custom assignment blocks (table and form view) for various one order documents and
products with all the functionalities including edit, insert, and delete and saving
* Enhancement done for Custom Dynamic Search Result Page
* Enhancement done for Dynamic Navigations
* Enhancement done for Hiding/Adding OV pages/Views
* Enhancement done for switching of Attributes for display and Hide
* Worked on Custom Upload and Download Functionality on Web UI
* Worked on Custom Reports with Parallel Processing.
03/2012
-
05/2014
SAP CRM Technical Consultant
Electrolux Major Appliances
Responsibilities:
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Enhancing standard components and views
* Handling the CRM web UI requirements
* BW Requirements from CRM Technical
* Worked in BSP and component Enhancement
* Function Module & Reports creation
* Worked on Badi Implementations
* Worked on Action Profiles
* Worked On CRM Events.
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Enhancing standard components and views
* Handling the CRM web UI requirements
* BW Requirements from CRM Technical
* Worked in BSP and component Enhancement
* Function Module & Reports creation
* Worked on Badi Implementations
* Worked on Action Profiles
* Worked On CRM Events.
10/2011
-
03/2012
SAP CRM Technical Consultant
Perdue Farms
Responsibilities:
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Enhancing standard components and views
* Creation of -Components, views to display custom data in TPM
* Badi Implementations
* Created new Z BADI implementation for the Business Scenarios
* Handling the CRM web UI requirements
* Enhancing Trade Promotion Search by adding new fields using AET
* Debugging and Troubleshooting ABAP and Web UI bugs.
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Enhancing standard components and views
* Creation of -Components, views to display custom data in TPM
* Badi Implementations
* Created new Z BADI implementation for the Business Scenarios
* Handling the CRM web UI requirements
* Enhancing Trade Promotion Search by adding new fields using AET
* Debugging and Troubleshooting ABAP and Web UI bugs.
04/2011
-
09/2011
SAP CRM Technical Consultant
SAP US
Responsibilities:
* Understanding of the business requirements and specifications
* Framework development
* Web UI: Enhancement and addition of new Z-Fields. This was done using CRM 7.0 Feature Area
Enhancement Tool.(A.E.T.)
* Enhancement of Standard Component
* Creation of Assignment Blocks Using RAP (EHP1)
* Creation of Simple, Search & Dynamic Search BOL Objects
* Creation of Advance Search Result page
* Handling of Web UI Requirement's
* Assignment of OV pages in Navbar Profile
* Worked on Facebook Application for posting on Facebook and bring back the Posting details.
* Understanding of the business requirements and specifications
* Framework development
* Web UI: Enhancement and addition of new Z-Fields. This was done using CRM 7.0 Feature Area
Enhancement Tool.(A.E.T.)
* Enhancement of Standard Component
* Creation of Assignment Blocks Using RAP (EHP1)
* Creation of Simple, Search & Dynamic Search BOL Objects
* Creation of Advance Search Result page
* Handling of Web UI Requirement's
* Assignment of OV pages in Navbar Profile
* Worked on Facebook Application for posting on Facebook and bring back the Posting details.
11/2010
-
03/2011
SAP CRM Technical Consultant
Radial Engineering Ltd.
Responsibilities:
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Enhancing standard components and views
* Handling the CRM web UI requirements
* Worked in BSP and Standard component Enhancement
* Creation Of Custom Components
* Creation of Function Module & Reports
* Badi Implementations
* Worked on CRM Events
* Worked on ABAP Reports.
* Understanding of the business requirements and specifications
* Development of Technical Specifications
* Enhancing standard components and views
* Handling the CRM web UI requirements
* Worked in BSP and Standard component Enhancement
* Creation Of Custom Components
* Creation of Function Module & Reports
* Badi Implementations
* Worked on CRM Events
* Worked on ABAP Reports.
05/2010
-
11/2010
SAP CRM Technical Consultant
SAP Germany
Responsibilities:
* Web UI: Enhancement and addition of new Z-Fields. This was done using CRM 7.0 Feature Area
Enhancement Tool.(A.E.T.)
* Development of Technical Specifications.
* Worked with navigation links.
* Worked On Custom Badi's
* Additional "Notes" Z-View Creation and using it in Opportunity Component to display all the notes
launched from 3rd Party.
* Additional "Buying Sell Hierarchy" Z-View Creation and using it in Opportunity Component to display
details launched from 3rd Party
* Transaction Launcher, Launching a 3rd party application from the CRM and making data flow both in
and out of CRM.
* Completed a complex requirement involving BOL/GENIL enhancement by creating new BOL Object and
relationships and enhancing interaction layer classes
* Creation Of Dependent Object
* Enhancement of Standard Component
* Web UI: Enhancement and addition of new Z-Fields. This was done using CRM 7.0 Feature Area
Enhancement Tool.(A.E.T.)
* Development of Technical Specifications.
* Worked with navigation links.
* Worked On Custom Badi's
* Additional "Notes" Z-View Creation and using it in Opportunity Component to display all the notes
launched from 3rd Party.
* Additional "Buying Sell Hierarchy" Z-View Creation and using it in Opportunity Component to display
details launched from 3rd Party
* Transaction Launcher, Launching a 3rd party application from the CRM and making data flow both in
and out of CRM.
* Completed a complex requirement involving BOL/GENIL enhancement by creating new BOL Object and
relationships and enhancing interaction layer classes
* Creation Of Dependent Object
* Enhancement of Standard Component
Local Availability
Only available in these countries:
India
