IT Project Manager
(Internet and Information Technology, 250-500 employees)
Keywords
Skills
My recent experience contaice of a Project & Service Manager position for one of the biggest group in automotive industry:
Looking after 11 separate teams and coordinate between the stream leads with the Agile approach.
Creation and leading of the special task forces.
Incident & Change Manager, responsible for cooperation in various deployments on client's infrastructure.
Defining and sticking to number of business processes. Coordination of technical documenation.
Product Leader of a infrastructure monitoring team. Service Transition Manager for corporate client.
IT Operations Team Leader (10 ppl.) in AWS Cloud Infrastructure management.
Previously I've been a Associate Technical Services Coordinator of remote support for the users. Handling tickets related to applications problems:
Full Windows related troubleshooting as well as daily health checks of core infrastructure.
Work with Service Now ticketing tool.
Coordination of support team, interim of Project Manager and Team Leader.
Keeping the specific KPIs and SLAs. Creation of technical documentation and processes.
Besides of that I've also commited to a IT Department Coordinator:
Coordination with the main IT specialist and branch administrator a on-site team into everyday tasks.
Solving problems with IT systems.
Keeping the specific KPI and maintenance level in place
Looking after 11 separate teams and coordinate between the stream leads with the Agile approach.
Creation and leading of the special task forces.
Incident & Change Manager, responsible for cooperation in various deployments on client's infrastructure.
Defining and sticking to number of business processes. Coordination of technical documenation.
Product Leader of a infrastructure monitoring team. Service Transition Manager for corporate client.
IT Operations Team Leader (10 ppl.) in AWS Cloud Infrastructure management.
Previously I've been a Associate Technical Services Coordinator of remote support for the users. Handling tickets related to applications problems:
Full Windows related troubleshooting as well as daily health checks of core infrastructure.
Work with Service Now ticketing tool.
Coordination of support team, interim of Project Manager and Team Leader.
Keeping the specific KPIs and SLAs. Creation of technical documentation and processes.
Besides of that I've also commited to a IT Department Coordinator:
Coordination with the main IT specialist and branch administrator a on-site team into everyday tasks.
Solving problems with IT systems.
Keeping the specific KPI and maintenance level in place
Project history
03/2021
-
Present
Project & Service Manager position for one of the biggest group in automotive industry:
Looking after 11 separate teams and coordinate between the stream leads with the Agile approach.
Creation and leading of the special task forces.
Incident & Change Manager, responsible for cooperation in various deployments on client's infrastructure.
Defining and sticking to number of business processes. Coordination of technical documenation.
Product Leader of a infrastructure monitoring team. Service Transition Manager for corporate client.
IT Operations Team Leader (10 ppl.) in AWS Cloud Infrastructure management.
Looking after 11 separate teams and coordinate between the stream leads with the Agile approach.
Creation and leading of the special task forces.
Incident & Change Manager, responsible for cooperation in various deployments on client's infrastructure.
Defining and sticking to number of business processes. Coordination of technical documenation.
Product Leader of a infrastructure monitoring team. Service Transition Manager for corporate client.
IT Operations Team Leader (10 ppl.) in AWS Cloud Infrastructure management.
08/2019
-
02/2021
Associate Technical Services Coordinator
(Internet and Information Technology, >10.000 employees)
Handling tickets related to applications problems:
Full Windows related troubleshooting as well as daily health checks of core infrastructure.
Work with Service Now ticketing tool.
Coordination of support team, interim of Project Manager and Team Leader.
Keeping the specific KPIs and SLAs. Creation of technical documentation and processes.
Full Windows related troubleshooting as well as daily health checks of core infrastructure.
Work with Service Now ticketing tool.
Coordination of support team, interim of Project Manager and Team Leader.
Keeping the specific KPIs and SLAs. Creation of technical documentation and processes.
07/2017
-
08/2018
IT Department Coordinator
(Architecture and civil engineering, 500-1000 employees)
Coordination with the main IT specialist and branch administrator a on-site team into everyday tasks.
Solving problems with IT systems.
Keeping the specific KPI and maintenance level in place
Solving problems with IT systems.
Keeping the specific KPI and maintenance level in place
Local Availability
Only available in these countries:
Poland
