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Last update: 02.10.2022

IT Consultant in role IT Program Manager and IT Multi Project Manager

Company: TD Consult
Graduation: Master Business Administration
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional) | Dutch (Limited professional) | Spanish (Limited professional)

Attachments

CV_Tanja_Drefke_Oct22.docx

Skills

quality assurance, Cloud, hybrid cloud, Data Protection, WAN, MPLS, SaaS, IaaS, network traffic, Azure hosting, Workday, Office 365, SAP, HANA, local network, LAN, LAN/ WAN, Scrum, databases, data centre, data migration, ISO27001, ITIL, VPN, PKI, Information Security, CMMI, configuration management, imagination TFS server, SharePoint 2013 farm, Test, QA, PROD, Middleware, CS3, database, heterogeneous systems, Excel, mobile phone, Flowcharts, PRINCE2, MS Project, PowerPoint, Documentum, Telecommunication, firewall, GPS, MS - Office 2000/ 2003/ 2007/ 2010/ 2013, MS - Project 2007/ 2010/ 2016, Lync/ Teams 2010/ 2013/ 2019, Skype for Business, MS - Access, MS - Visio, Lotus Notes, Clarity, BMC Remedy, HP Open View, HP PPM, PSNext 3.0, CVS Software, und configurations management, Microsoft SQL, SharePoint 2010/ 2013/ 2019, Microsoft TFS, Team Foundation Server, SAP PP, SAP R/3 PM, Jira, Confluence, ETL, Informatica Powercenter, Redmine, ServiceNow, vCloud, NetApp Ontap, NetApp Cloud, Volumes, Microsoft Azure, Google, Amazon Web Services, AWS, Operating systems, Microsoft O365, Windows 10, Windows 8.1, Windows 7 Enterprise, Windows Server 2008, Novell Netware 5.0, NetApp Ontap 9, Programming, Visual Basic 6.0, HTML, XML, JavaScript (middle), J2EE, SharePoint 2010 /2013 / 2019 server, SQL, Cloud computing, PaaS, Virtualization, VM Suite, vCenter

Project history

06/2022 - 10/2022
IT Consultant for the evaluation and modelling within the scope of a process design
Schmitz Cargobill AG (5000-10.000 employees)
Industry and mechanical engineering

04/2020 - 06/2022
IT Consultant in role IT Program Manager and IT Multi Project Manager
GEA AG
S'Hertogenbosch, NL and worldwide

IT Program Manager in Project Cloud File Services - Cloud Transformation
GEA is on its way to consolidate and optimize its current IT infrastructure and
application estate. The decentralized IT infrastructures demands for centralization
with focus on cost optimization and consolidation. The workloads will be usually
migrated to public cloud based on compatibility. The private cloud is mainly used to
accommodate file shares and applications that are not suited for the public cloud
due incompatibility or legal requirements. GEA intends to transform its
decentralized existing IT infrastructure from 350+ locations into a next generation
centralized hybrid cloud environment

* Control and report project financials, progress, resources, and changes within
program (decisions to balance risks, costs, time, and quality)
* Ensure comprehensive monitoring of scope changes and their economic and financial
impact
* Owner of program governance (Security, Data Protection, Transition)
* Regular reporting to L1 & L2 Management
* Definition and implementation of change management measures to accompany the
projects to improve the acceptance of the transformation


Operational tasks in role Multi IT Project Manager:
* Effective execution, coordination, and organization of multiple IT projects
* Develop, refine, and manage project plans to ensure on time and on budget delivery
* Arrange and manage the right resources required for the project within the GEA IT
organization and, depending on the project, also resources from external IT service
providers
* Proper reporting of project status to the project boards, service delivery
management, to the service owners and to other stakeholders
* Identify and manage risks to ensure successful delivery
* Keep track on pending issues and escalate where necessary
* Change management activities that are related to the project deliverables
* Excellent, timely and effective communication about the project to all stakeholders
* Management and implementation of global projects as part of GEA's transformation,
including stakeholder management and internal GEA customers
* Management and implementation of process improvement measures and their introduction
in coordination with the operating divisions and regions
* Overall responsible for order execution of customer projects in terms of date,
quality and budget / costs in close collaboration with sales, engineering,
production and other business areas (within GEA Group)


Project extracts - specified in Network technologies:

SD-WAN Rollout and Replacement of AVPN (MPLS) lines for 260 locations globally
SD-WAN uses a centralized control function to securely and intelligently direct
traffic across the WAN and directly to trusted SaaS and IaaS providers. This
increases application performance and delivers a high-quality user experience, which
increases business productivity and agility and reduces IT costs.
Changes brought about by digital transformation are pressuring traditional wide area
networks (WANs) because of expanded public-cloud workloads, mobile connectivity, and
the security ramifications of network traffic shifting from secure corporate data
centres to branch offices.
GEA's digital transformation can only happen with a company wide secure and
resilient connection. SD-WAN is the foundation to fully support applications and
services such Azure hosting, Workday, Office 365 or the new SAP system S4/HANA

GlobalWAN

Introducing one single global Internet Service Provider (Open Systems) as a next
part of the globalWAN project. This will ensure improved local network performance
and stability with higher bandwidth. Additionally, the support effort will be
reduced by central administration

(W)LAN Optimization

This third initiative relates to refresh the LAN/ WAN technology with standardized
and intelligent hardware. This compromises the local on-premise infrastructure at
all GEA sites globally

07/2018 - 02/2020
IT Consultant in role Scrum Master and Agile Coach
GEFA Bank
Generale in Wuppertal

Operational tasks in role Scrum Master:
* Significant support in several finance and risks management projects (regulatory
requirements such as BCBS 239, MaRisk)
* Construction and implementation of all Scrum artefacts and events
* Regular reports to C & B-Level Management

Active Coordinator during agile transformation process in role Agile coach:
* Inventory of all previous methodologies
* Regular setting up of workshops and trainings
* Active support of other projects (offshore)
* Coach for continuous improvements in procedures
* Development of Scrum mindsets

04/2018 - 06/2018
IT Consultant in role Migration and Rollout Manager
Frankfurter Leben AG
Homburg

Tasks:
* Introduction of a comprehensive application landscape
* Build up and migration of staging environment: ENT, INT, ABN, PROD
* Migration of insurances databases and movement in a data centre
* Planning and control the defined procedure and ensure the minimum production
interruption
* Conception and coordination of the tests of the transitional procedure, i.e. data
transport and data migration
* Development of concepts and procedures to reduce the time required for the technical
transition

03/2017 - 02/2018
IT Consultant
Commerzbank
IT Consultant in role IT-Project Manager to implement a test-automation Software in
department application development at Commerzbank in Frankfurt

Tasks:
* Build up a project team - planning and implement all project management activities
(classic in PMI and agile in Scrum)
* Procurement of Hardware instances to plan the installations
* Realization of all regulatory requirements
* Coordination and controlling the teams and vendors
* Presentations of all efforts at Steering Committee
* Creation of all relevant IT concepts (i.e.IT Management, IT process designs, IT
Security) in case of all the regulatory and legal requirements (MaRisk, BSI,
ISO27001, etc.)

11/2016 - 03/2017
Freelance Multi Project Manager
Vaillant
Tasks:
* Implementation of all project management activities (classic in PMI and agile in
Scrum)
* Controlling regular reviews
* Preparation and presentation of all projects in the SteerCo
* Coaching and training of Vaillant employees to proactively using in project
management
* Responsibility of employees: > 30

07/2016 - 10/2016
IT Service Manager
handbook as well as the IT service management processes at MATO in Mühlheim/
Offenbach

Tasks:
* Analysis of existing processes
* Build up the IT infrastructure
* Planning of future processes
* Training of IT employees in IT Service Management
* Implement new processes
* Implementation of complex trainings of designated incident and problem managers
* Development of a Service Management Handbook
* Final documentations

08/2015 - 06/2016
Senior Project Manager in area Technology Enterprise Customer Projects
Vodafone Deutschland GmbH; Deutsche Bank AG
Operative tasks:
* Coordination while all hole project phases together with all aligned Stakeholders
(Vodafone national, international, extern partners and customer)
* Analysis of their customer requirements and build-up of technical concepts
* Realization of all project management affine doings, like Change Management, Risk
Management, Quality Management, Reporting, Budget controls
* Lead of Meetings, like Steering Committees, regular Team meetings (intern, extern)
* Planning in Service-, Incident- and operational processes
* Monitoring of technical services, operational design, customer service management
* Continuous documentation of all typical project developments (based on project
management in PMI as well on basis in service management in ITIL V3 standard)

Project Deutsche Bank Next Wi-Fi:
Rollout Realization of > 500 branches with Multi VPN and Wi-Fi connections to Vodafone Mobile - and
network connections
Duration/ Realization: 5 months
Invest: 13 Mio. Euro
Responsibility of employees: > 40


Project Siemens Health Care Contact Centre
Planning a concept with following components:
* VF Service numbers incl. Intelligent Network
* IP connections
* Company Net connections
* Cloud & Hosting (Managed Services)
* Partner Integrations Services with an external provider with connections to VF
Contact Centre
Duration/ Realization: > 12 months
Invest: 150 Mio. Euro
Responsibility of employees: > 55

Project Postbank Data network
Implementation of 4x 10 Gbit/s connections for cities Offenbach, Frankfurt and Bonn
Duration/ Realization: 4 months
small Invest
Responsibility of employees: < 10

07/2014 - 06/2015
Senior Project Manager
Bayer
in the context of information security at Bayer in role of a Navigator at Group
Bayer AG and Bayer Business Services GmbH in Leverkusen

The classification of information at Bayer is carried across the enterprise using a
structured approach.
This IC projects has a hole implementation worldwide of all Bayer companies
In using * hardware / devices / tools, such as cryptography, marking of classified
documents and their storage of server (Web-based secret, restricted, confidential,
public standards), Smartcards/chip cards with PKI

Tasks / Implementation
* Start by an IC@Bayer onboarding workshop in their countries in each department
with the planning of subsequent phases
* identification
* classification
* evaluation
* protection planning
* implementation
* Planning of future measures after completion of each phase
* Implementation of all the artefacts in the individual business units
* Documentation according to the regulatory inhouse and subsequent regular reviews
of the newly introduced standards as well as re-checking/ reviews with
re-documentations

02/2013 - 06/2014
Multi-Project Manager
CBC Cologne Broadcast Centre GmbH
the project coordinator, responsible for all non-SAP projects (approximately 40) and
a team of developers (> 20 employees) in the company
CBC Cologne Broadcast Centre GmbH - a company of RTL Mediagroup in Cologne

Tasks in operations:
* Central point of contact for the Department of RTL media group for support and
request topics and forwarding to the appropriate developers
* Development of process definitions
* Creation of documentation in accordance with CMMI guidelines
* Introduction of configuration management
* Introduction of requirements management
* Development of project plans (dates, quality, cost, efforts)
* Tracking of appointments / open tasks
* Elaboration of proposals
* Introduction of a central life circle management process (imagination TFS server)




Parallel within my consultant time (additional project):
Build up a SharePoint 2013 farm (Test, QA and PROD) for 5,000 employees as well as
planning of site collections and their use cases

07/2011 - 01/2013
Freelance Multi Project Manager
Department of service delivery & transition; Vodafone Group Services GmbH
in the role as a systems implementation specialist of all infrastructure projects
(multi project management) at Vodafone Group Services GmbH in Ratingen - area data
centre Central)
Projects from ExCo
Vodafone Global Enterprise
Vodafone Germany GmbH
Vodafone Group services Ratingen, Ireland, Italy
Vodafone Hungary
Vodafone Czech Republic

On basis of operating multi project management
Tasks:
* Acquisition of the IT infrastructure projects after successful assessment of the
change management V-TIS
* Evaluation of distribution of all project-related activities to the respective build
team
* Active moderate track of all tasks focusing on the SLA target date - non-compliance/
suspicion of not reaching rescheduling of the project and information forwarded to
all relevant stakeholders
* Handling of adjustments introduction of change requests/ service requests
* Regular reporting of all projects to the program manager as well as to the customer

10/2010 - 06/2011
Project Manager in the Department N/FP (manufacturing and production control)
AUDI AG
Ingolstadt, factory of Győr (Hungary), as well as works Brussels (Belgium) in the
role of project management for the project partner systems, as well as central
support in the overall project

Project objectives in the locations of Ingolstadt and Neckarsulm:
* Replacement of the Middleware DAE, introduction of CS3 in the FIS environment
* Introduction of FSP (FIS standard platform FISP2010/ FISP2011) in the FIS
environment
* Consolidation of the original FIS databases on one database (FH01D)
* Consolidation of FIS Web sizes
* VW uniform IT operations and IT-service FIS systems

Tasks in role of Part Project Manager:
* Determining and analysis of FIS and NON-FIS Audi internal module
* Testing on FSP (FIS-standard platform) conformity
* Recording of the issues identified in the TP Delta analysis with the premise
"examination on FSP ability including review of Audi specific volumes on the chance
to establish FSP capability or to represent, as well as pointing out alternatives"
* Decision for which FIS FSP partner systems, a Rollout specification must be created
and in which part of the project team must responsible
* Specifications for rollout of partner systems under FIS FSP Audi extended


Tasks as a central project support:
* Operational support for the team and the project manager
* Development of process definitions
* Quality assurance of project processes
* Coaching of project leads in CMMI processes
* Creation of documentation in accordance with CMMI guidelines
* Development of project plans (dates, quality, cost, resources)
* Tracking of appointments/ open tasks
* Elaboration of proposals
* Technical organization of meetings
* Create, check, drop of protocols
* Develop presentations (general meetings, control and steering committees)
* Planning and create escalations if needed (schedule, cost, quality exceeded)

05/2010 - 09/2010
Project Manager
Commerzbank AG
Frankfurt

Tasks:
* Planning the merger of the two IT Environments (Dresdner Bank/ Commerzbank)
* Analysis of heterogeneous systems for subsequent planning and harmonization of a
homogeneous platform
* Conceptual design of all analytical results
* Design and finalizing an overall project plan to the transposition and
implementation of a one IT group

06/2009 - 04/2010
Project Manager in the Department of technology in Deployment Preproduction & Production
Vodafone D2 GmbH
Tasks:
* Processing of orders
* Check the concepts analyse and obtain cost estimates and feasibility
* Creating metrics (key performance indicators for the management monthly
* Analysis of hours per project per troubleshooting or rollback (uninstalling
software) for the Group (approx. 50 employees),
number of start-ups in proportion to the hours worked
* Budget allocation, with the consideration on Capex, Opex and provisions
* The activities for the orders are distributed to internal and external resources

02/2009 - 05/2009
Project Manager in the Department of project management/ IT-Organization
Versicherungs AG
at neue leben Versicherungs AG in Hamburg

Tasks:
* Analysing and advancing all projects, such as strategy, launch and IT projects based
on predetermined priority
* Create a master project plan in Excel with all project management common uses/
functions for the use of "blueprints "
* Working in role as consultant with all internal project managers to consult their
daily business and projects
* Create key metrics on basis of in-house project portfolio management

06/2008 - 01/2009
Project Manager
VIVA
office as an interface between the project and the Steering Committee of the AMB
Informatik GmbH - a company of AMB Generali AG
(VIVA serves as a future online platform for all insurance field service for the
insurance companies AMB Generali, Barmenia, Volksfürsorge, Central, Aachener
Münchener)

Tasks:
* Care and editing of project plans
* Work requirements according to corporate CMMI
* Preparatory measures for the regular approvals of CMMI lead through
* Creation and support of all relevant projects documents for the regular review of
the Steering Committee Jour Fix
* Support of the budget planning
* Conduct monthly bookings and subsequent reviews of all employee resources
* Regular dashboard creation of indicators (earned and planned values)
* Regular reviews of IT architecture as well as control of all approvals for
customization
* Independent coordinating and coaching of all part-project manager sessions

11/2007 - 05/2008
IT Consultant
Freelance IT Consultant in the Programme Office (Project Office) for the project Novartis programs
international rollout - 76 countries at Vodafone Global Enterprise in Düsseldorf

Introduction of all services of the Vodafone product range - replacement / removal /
replace all existing services at the customer.
Following key facts:
1. Locate existing contracts of other mobile operators of all 76 countries and be
replaced by Vodafone contracts
2. Determine of mobile phone contracts incl. subsidy by Vodafone devices
3. Planning of a Master project plan for a total of 5 years


Tasks:
* Creating of Flowcharts and Swim Lane Diagrams
* Organizing of Action Lists
* Maintaining of Organization plans
* Maintaining of contact lists
* Monitoring project plans
* Monitoring of weekly dashboard activities
* Project management in an environment of PRINCE2 practices
* Providing of Service management activities in ITIL V1

05/2007 - 10/2007
Project Manager/ Project Office for the Global Data Centre (GDC)
Bayer Business Services GmbH
at Bayer Business Services GmbH in Leverkusen

The GDC in Leverkusen runs as a headquarter. Worldwide, Leverkusen controls any
tasks and doings.
Asia Pacific (AP) as also North America (NA), GDC are in subordinate positions to
complete the international GDC
Staff responsibility > 25


Tasks:
* Classic project activities for all GDC issues
* Maintaining into Project portfolio management (ProPM from KLUSA)
* Keeping up of all Project steps/ Milestones/ Work packages
* Partially implement in MS Project
* Procurement of objects in CATS (SAP)
* Resource planning of all GDC-participants
* Weekly/ monthly project status of PowerPoint und Excel evaluations
* Save all relevant projects documents in Documentum

08/2006 - 05/2007
Freelance IT-Consultant
Computer & Telecommunication Systemhaus Krenz
Computer & Telecommunication Systemhaus Krenz in Essen

Tasks:
* Supporting of all Hardware-/ Software tasks
* Providing of concepts for server IT-environment
* Providing of offers and invoices
* Monitoring of credits- and debits accounting

06/2004 - 04/2005
Employee
HDT Hanseatische Datentechnik GmbH
Tasks:
* Development and implementation of long-term strategic marketing and sales plans
* Expansion of customer base through targeted acquisitions
* Customer care and maintenance
* Development of conceptual offers
* Preparation and overall planning of new customer projects
* Supporting all internal employees in their projects

Project:
Enhancement of existing Service Desk at Olympus Deutschland GmbH

Tasks:
* Evaluate and controlling of all project plans
* Evaluate documentations
* Prep of Forecasts
* Evaluate operations manuals
* Prep of training manuals
* Training/ briefing in new employees


Project:
XP Rollout at Fielmann incl. all head offices and branches in D-A-CH-PL
Totally 1,700 clients

Tasks:
* Planning and build up key figures of an overall concept
* Creation of a precise rollout plan including all costs
* Preparation of a work-breakdown-structure of all HV and NL equipment
* Creation of documentation of all tasks incl. costs

08/2003 - 05/2004
IT-Project Manager
HDT Hanseatische Datentechnik GmbH
Project "Migration of a network to Microsoft XP"
Totally 700 clients

Tasks:
* Conception a planning of Migration
* Planning and procurement of new components
* Planning and installation instructions of a firewall
* Planning and implementation of a central print server solution
* Complete documentation of new network
* Preparation of training materials
* Instruction and Training of staff on new system

05/2002 - 07/2003
Employee as IT-Projectassistant
GPS Projekt- und Servicemanagement GmbH

01/2000 - 12/2002
IT-Systemkauffrau
EPSON Deutschland GmbH

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