Matthias v. Bültzingslöwen available

Matthias v. Bültzingslöwen

Technical Editor | IT Professional

Profileimage by Matthias vBueltzingsloewen Technischer Redakteur | IT Professional from Stuttgart
  • 70499 Stuttgart Freelancer in
  • Graduation: Technical Editor
  • Hourly-/Daily rates:
  • Languages: German (Native or Bilingual) | English (Full Professional)
  • Last update: 13.04.2021
Profileimage by Matthias vBueltzingsloewen Technischer Redakteur | IT Professional from Stuttgart
Technical editor and IT specialist,
Shaper of IT, communication, design,
Product and media optimizer and refiner

Education and focus:
  • Technical Editor – Payment, Hardware and Software,
  • IT-Specialist – Technical Support, User/System Support
Tools (an exemplary selection):
  • Editorial systems and terminology management tools in cloud and software,
  • MadCap Flare, Adobe FrameMaker + Tech. Comm. Suite, Adobe Creative Suite, SDL,
  • Jira, Confluence, SharePoint, Word, Excel, PowerPoint, OneNote, Visio, Outlook,
  • PC, Mac, mobile devices, POS terminals, barcode scanners, payment voucher readers, printers
  • 03/2019 - 04/2021

    • Software development unit, Logistics, Print, Authorities, other (DE)
  • Technical Editor
    • Project work, and also obtaining formal certification as a technical editor
    • Technical documentation for MDE devices and software
    • Elaboration of an editorial guideline

  • 02/2017 - 02/2019

    • Banking, Payment service provider, Payment gateway | Computop (DE)
  • Technical Editor
    • API documentation of a payment transaction platform
    • Creation of document templates, filing structure, modularization
    • Evaluation of editorial systems, data migration
    • Terminology maintenance/standardization

  • 04/2016 - 01/2017

    • Banking, Payment processor | Equens resp. equensWorldline (DE) et al
  • Technical Editor
    • Documentation for a payment transaction platform and payment processes
    • Translation of app screen content, tooltips and help text
    • Complementing the toolset such as terminology management

  • 06/2014 - 03/2016

    • Banking, Insurance, Building society | Schwäbisch Hall Group (DE) et al
  • Communication all-rounder / IT Support Specialist
    • Expanding the information databases (knowledge base, instructions, case archive)
    • Migration projects, e.g., from Blackberry to iPhone or of notebooks, printers
    • User support field service and VIP (directorate and division managers)

  • 06/2013 - 04/2014

    • Telecommunications, Internetprovider | 1&1 Telecom (DE) et al
  • Communication Specialist
    • Create and manage automated customer communication
    • Definition of communication chains and means (SMS, e-mail, letter)
    • Content implementation and external commissioning, partner steering, approvals
    • Support for projects and campaigns, including coordination with specialist departments, product management, program management, project managers, software developers, the legal department, etc.

  • 06/2010 - 05/2013

    • Industry, Power plant construction | ALSTOM (DE) et al
  • Technical Writer / IT Analyst and Support Specialist
    • System analysis and business process analysis as preliminary work for the manuals
    • Concept, structure, text and layout for manuals and training materials
    • Product photography, illustration (use cases, business cases)
    • Bilingual document creation and maintenance EN/DE
    • Coordination, approvals, revising, archiving
    • Terminology care and standardization, maintaining a glossary
    • Hardware testing of barcode scanners, tracking changes, keeping a change history
    • On-site support, field support, remote administration, helpdesk, trainings

  • Available from May 2021
  • On-site work: Greater Stuttgart area preferred
  • Completely remote: location-independent
  • Other location modes: please enquire