Keywords
Skills
20 years in telecommunications industry as IT Project Manager, QA Manager, Analyst, Programmer, Implementation engineer, System Administrator.
Experiences with multinational enterprise organizations, in Software Change processes, Service Planning.
Experiences with multinational enterprise organizations, in Software Change processes, Service Planning.
- Project Management (Prince2 certified)
- IT change processes (ITIL certified)
- QA software test (management)
- QA test engineer; Unit, API, Regression, Functional testing, User acceptance test
- Performance tests with Jmeter, Test Automation
- Linux / Unix server admin expert
- Databases and data migration (mySQL, Oracle, Postgres SQL)
- Telecommunication expert (especially mobile)
- Technical writing and documentation
- Programming C/C++, C#, Python, PHP, PowerShell, Bash
- Programming frameworks and IDE: Qt, Visual Studio .NET
- Software implementation and configuration: Github, Bitbucket, Jenkins
- Tools: MS Project, Jira, SharePoint, Office, Visio
- Other areas: Electrical engineering, solar technology
Project history
Projects
01/2015 - ongoing Consulting projects in Costa Rica as a freelancer
Remote projects: MongoDB, CMS, CRM, eCommerce SW based on LAMP (Magento, Drupal, Linux server)
USPS Direct Mailing software support, C/C++ clients (visual C + Qt) and LAMP server implementation
Tasks: software development and deployment.
Tools: Qt Creator, Jira, Github, Bitbucket, Eclipse
03/2013 - 12.2014
Customer: Vodafone Germany (through devoteam GmbH)
Industrial Sector: Telecommunication and Internet provider
Project Name:Cross Domain Integration and Acceptance Management
Project Description: Integration of multiple BSS (enterprise) services and adaptations as part of major projects of the customer, defect management
Project Tasks: Most duties at the customer's site:
Quality Acceptance Manager BSS (QA), Project Management of IT change projects,
Management of external test factory, test team in India, formal acceptance processes in the area of Provisioning, Billing- and Customer Care-Systems, Cross domain integration test coordination.
Analysis of test requirements and software quality, Software Release Management
Solution Design cooperation, Responsibility of huge test environment, data migration, data anonymization
Tools: MS Office, MS Project and Visio, Remedy, HP Quality Center
03/2011 - 03/2013
Customer: Vodafone Germany (through devoteam GmbH)
Industrial Sector:Telecommunication and Internet provider
Project Name: Operational Analyst
Project Description: Integration of multiple BSS services as part of major projects of the customer
Project Tasks: Role: Operational Analyst in Fixnet BSS
Requirement engineering in the area of Provisioning-, Billing- and Customer Care-Systems
Analysis of operational requirements and Test requirements
Cooperation in Solution Design, requirements & product specification review.
Creation of operational manuals.
Tools: MS Office, MS Project and Visio, Remedy, HP Quality Center
06/2010 - 02/2011
Customer: Vodafone Germany (by order of Tieto)
Industrial Sector: Telecommunication and Internet provider
Project Name: Acceptance Management of software release
Project Description: Testing of new software releases of multiple BSS Systems
Project Tasks: Acceptance test manager for BSS software in European mobile telecom industry.
Design of tests, management of test teams, QA of central system components in Customer Care and Billing areas, Sub-Project Manager Quality Assurance
Tools: HP Quality Center, Remedy, MS Office
06/2009 - 06/2010
Customer: mformation by order of Vodafone Group
Industrial Sector: IT + telecommunication
Project Name: Deployment Manager Mobile Device Management System
Project Description: Extension of mobile device management services with multiple language user interfaces, adaptation of local Vodafone OpCos
Project Tasks: Implementation of mobile device configuration software, system test of JBOSS based multi-server WEB architecture, Interface tests, performance tests.
Troubleshooting and defect management in Java, JBOSS, Unix, Oracle environment
Project- and change management of software enhancements, conducting of training
Tools: Bugzilla, Putty, MS Office, WinRunner
01/2009 - 06/2009
Customer: Vodafone Germany
Industrial Sector: Telecommunication and Internet provider
Project Name: Solution Design NGIN, Diameter Server, IMS integration(NGIN = Next Generation Intelligent Nw)
Project Description: Introduction of Diameter Servers for Authentication, Authorization, Accounting within a VPN service and integration with NGIN and IMS.
Project Tasks: feasibility analysis, Planning of implementation
Tools: MS Office, MS Project, Visio
12/2007 - 11/2008
Customer: mformation by order of Vodafone Group, Germany
Industrial Sector: IT, Telecommunication
Project Name: Deployment Manager Mobile Device Management System
Project Description: Implementation of configuration and management of mobile devices
Project Tasks: Installation, Integration and deployment of Mobile Device Management Services, planning, testing, documentation (System based on Sun Solaris, Oracle, JBOSS, Tomcat)
Tools: Bugzilla, Putty, MS Office, Visio
08/2007 - 11/2007
Customer: ATOS Origin GmbH by order of E-plus GmbH, Germany
Industrial Sector: IT, Telecommunication
Project Name: TestManager OTA System
Project Description: acceptance of provisioning interface of OTA system, integration with Billing System
Project Tasks: Creation of Test concepts, Test execution
Tools: ATOS Test Tool, MS Office
01/2015 - ongoing Consulting projects in Costa Rica as a freelancer
Remote projects: MongoDB, CMS, CRM, eCommerce SW based on LAMP (Magento, Drupal, Linux server)
USPS Direct Mailing software support, C/C++ clients (visual C + Qt) and LAMP server implementation
Tasks: software development and deployment.
Tools: Qt Creator, Jira, Github, Bitbucket, Eclipse
03/2013 - 12.2014
Customer: Vodafone Germany (through devoteam GmbH)
Industrial Sector: Telecommunication and Internet provider
Project Name:Cross Domain Integration and Acceptance Management
Project Description: Integration of multiple BSS (enterprise) services and adaptations as part of major projects of the customer, defect management
Project Tasks: Most duties at the customer's site:
Quality Acceptance Manager BSS (QA), Project Management of IT change projects,
Management of external test factory, test team in India, formal acceptance processes in the area of Provisioning, Billing- and Customer Care-Systems, Cross domain integration test coordination.
Analysis of test requirements and software quality, Software Release Management
Solution Design cooperation, Responsibility of huge test environment, data migration, data anonymization
Tools: MS Office, MS Project and Visio, Remedy, HP Quality Center
03/2011 - 03/2013
Customer: Vodafone Germany (through devoteam GmbH)
Industrial Sector:Telecommunication and Internet provider
Project Name: Operational Analyst
Project Description: Integration of multiple BSS services as part of major projects of the customer
Project Tasks: Role: Operational Analyst in Fixnet BSS
Requirement engineering in the area of Provisioning-, Billing- and Customer Care-Systems
Analysis of operational requirements and Test requirements
Cooperation in Solution Design, requirements & product specification review.
Creation of operational manuals.
Tools: MS Office, MS Project and Visio, Remedy, HP Quality Center
06/2010 - 02/2011
Customer: Vodafone Germany (by order of Tieto)
Industrial Sector: Telecommunication and Internet provider
Project Name: Acceptance Management of software release
Project Description: Testing of new software releases of multiple BSS Systems
Project Tasks: Acceptance test manager for BSS software in European mobile telecom industry.
Design of tests, management of test teams, QA of central system components in Customer Care and Billing areas, Sub-Project Manager Quality Assurance
Tools: HP Quality Center, Remedy, MS Office
06/2009 - 06/2010
Customer: mformation by order of Vodafone Group
Industrial Sector: IT + telecommunication
Project Name: Deployment Manager Mobile Device Management System
Project Description: Extension of mobile device management services with multiple language user interfaces, adaptation of local Vodafone OpCos
Project Tasks: Implementation of mobile device configuration software, system test of JBOSS based multi-server WEB architecture, Interface tests, performance tests.
Troubleshooting and defect management in Java, JBOSS, Unix, Oracle environment
Project- and change management of software enhancements, conducting of training
Tools: Bugzilla, Putty, MS Office, WinRunner
01/2009 - 06/2009
Customer: Vodafone Germany
Industrial Sector: Telecommunication and Internet provider
Project Name: Solution Design NGIN, Diameter Server, IMS integration(NGIN = Next Generation Intelligent Nw)
Project Description: Introduction of Diameter Servers for Authentication, Authorization, Accounting within a VPN service and integration with NGIN and IMS.
Project Tasks: feasibility analysis, Planning of implementation
Tools: MS Office, MS Project, Visio
12/2007 - 11/2008
Customer: mformation by order of Vodafone Group, Germany
Industrial Sector: IT, Telecommunication
Project Name: Deployment Manager Mobile Device Management System
Project Description: Implementation of configuration and management of mobile devices
Project Tasks: Installation, Integration and deployment of Mobile Device Management Services, planning, testing, documentation (System based on Sun Solaris, Oracle, JBOSS, Tomcat)
Tools: Bugzilla, Putty, MS Office, Visio
08/2007 - 11/2007
Customer: ATOS Origin GmbH by order of E-plus GmbH, Germany
Industrial Sector: IT, Telecommunication
Project Name: TestManager OTA System
Project Description: acceptance of provisioning interface of OTA system, integration with Billing System
Project Tasks: Creation of Test concepts, Test execution
Tools: ATOS Test Tool, MS Office
Local Availability
Only available in these countries:
Costa Rica
I live in Central America (Costa Rica), I work remotely with reliable Internet.