Salesoforce Program Manger
Pharma
(Consumer goods and retail, 1000-5000 employees)
Keywords
Salesforce.Com
Release Management
Testing (Software)
Acceptance Testing
Agile Methodology
Data Analysis
Configuration Management
Sales
Requirements Management
Skills
user acceptance test, Agile Project Management, configuration management, data solutions, Release Management, RELEASE MANAGER, Requirements Management, Salesforce, SFDC, software QA, Product owner , Salesoforce Sales cloud , Analytics cloud , Program management
Project history
04/2023
-
Present
08/2022
-
01/2023
SALESFORCE RELEASE MANAGER
ACCENTURE CONTRACT
ACCENTURE CONTRACT
Set Salesforce release management on an enterprise, multi-org scale
Manage risks and resolve issues that affect release be it scope ,schedule, quality or resources
Conduct Release Readiness, Milestone, and Business Go/No-Go reviews.
Communicate with Project Teams, and Functional Release Managers to understand the demand,
prepare landscape and sandbox setup proposals. Providing leadership & managing and coordinating
the deployment process.
Define and manage change control process for development and release readiness criteria and
ensure all changes meet criteria prior to deployment
Ensure overall and transparent communication between CoE and Commercial Teams and provide
them with agreed prioritized scopes & their related schedules
Measure and monitor progress to ensure application releases are delivered on time and within
budget, and that they meet or exceed expectations.
Set Salesforce release management on an enterprise, multi-org scale
Manage risks and resolve issues that affect release be it scope ,schedule, quality or resources
Conduct Release Readiness, Milestone, and Business Go/No-Go reviews.
Communicate with Project Teams, and Functional Release Managers to understand the demand,
prepare landscape and sandbox setup proposals. Providing leadership & managing and coordinating
the deployment process.
Define and manage change control process for development and release readiness criteria and
ensure all changes meet criteria prior to deployment
Ensure overall and transparent communication between CoE and Commercial Teams and provide
them with agreed prioritized scopes & their related schedules
Measure and monitor progress to ensure application releases are delivered on time and within
budget, and that they meet or exceed expectations.
01/2020
-
12/2022
GLOBAL DIGITAL PROGRAM LEADER - DATA & ANALYTICS
GE HEALTHCARE
GE HEALTHCARE KRAKOW POLAND
Ensure Commercial needs of PDx Commercial teams are met with digital tools & data solutions
aligning Sales, Marketing & IT teams to increase business value delivery creating a cohesive strategy
around enterprise Business intelligence.
Lead the Global Commercial Data & analytics priorities on Einstein analytics from Roadmap
definition to Delivery & Adoption
Ensure Commercial needs of PDx Commercial teams are met with digital tools & data solutions
aligning Sales, Marketing & IT teams to increase business value delivery creating a cohesive strategy
around enterprise Business intelligence.
Lead the Global Commercial Data & analytics priorities on Einstein analytics from Roadmap
definition to Delivery & Adoption
01/2018
-
01/2020
SR TECHNICAL PRODUCT MANAGER SALESFORCE
GE HEALTHCARE
GE HEALTHCARE KRAKOW POLAND
Lead new digital products from Ideation & road-mapping to Prioritized delivery & analytics
Owned large and medium sized projects from user story analysis, technical design and grooming to
go live & adoption monitoring matching Business needs with Salesforce capabilities
Defined, facilitated & drove implementation of market standards SFDC CoE processes including risk,
quality, change, quality & configuration management to current
Lead new digital products from Ideation & road-mapping to Prioritized delivery & analytics
Owned large and medium sized projects from user story analysis, technical design and grooming to
go live & adoption monitoring matching Business needs with Salesforce capabilities
Defined, facilitated & drove implementation of market standards SFDC CoE processes including risk,
quality, change, quality & configuration management to current
01/2017
-
01/2018
SALESFORCE RELEASE MANAGER
ABB
ABB - KRAKOW POLAND
Ensure that delivery of releases meets the agreed business requirements while leading a team of
internal and external specialists involved in the releases I was handling simultaneously ongoing
releases and small ad-hoc projects requiring a lot of alignment of release activities with other
Release Managers for Salesforce Platform I was also accountable for customer and business
requirements understanding the underlying intent then Translating business desires into effective
features and capabilities
Ensure that delivery of releases meets the agreed business requirements while leading a team of
internal and external specialists involved in the releases I was handling simultaneously ongoing
releases and small ad-hoc projects requiring a lot of alignment of release activities with other
Release Managers for Salesforce Platform I was also accountable for customer and business
requirements understanding the underlying intent then Translating business desires into effective
features and capabilities
01/2014
-
01/2017
BUSINESS ANALYST | TEST COORDINATOR
HSBC
HSBC - KRAKOW POLAND
The role involved Performing Requirements Management, Design, and define smoothly run
processes, Supporting Change and Process Management activities such as early change planning
and audience analysis & Initiating Agile and Scrum initiatives while acting as local Agile champion in
transformation Division
Coordinate integration, regression, and user acceptance test cycles for software QA projects across
multiple countries in the Middle East and Europe
The role involved Performing Requirements Management, Design, and define smoothly run
processes, Supporting Change and Process Management activities such as early change planning
and audience analysis & Initiating Agile and Scrum initiatives while acting as local Agile champion in
transformation Division
Coordinate integration, regression, and user acceptance test cycles for software QA projects across
multiple countries in the Middle East and Europe
01/2013
-
01/2014
NETWORK SUPPORT SPECIALIST
INTERNATIONAL PAPER
INTERNATIONAL PAPER - KRAKOW POLAND
Serving as a second line of support to business users for workstation, server or mainframe
applications and hardware, Remote assistance in troubleshooting Network problems, installing and
configuring hardware and software as well as messaging solutions
Serving as a second line of support to business users for workstation, server or mainframe
applications and hardware, Remote assistance in troubleshooting Network problems, installing and
configuring hardware and software as well as messaging solutions
01/2011
-
12/2012
CUSTOMER SUPPORT ASSOCIATE
ETISALATE
ETISALATE - DUBAI UAE
Solve customer requests, questions and complaints frequently requiring analysis of situations to
determine best use of resources, Solicit sales of new or additional services
Attract potential customers by answering product and service questions, suggesting information
about other products and services.
Solve customer requests, questions and complaints frequently requiring analysis of situations to
determine best use of resources, Solicit sales of new or additional services
Attract potential customers by answering product and service questions, suggesting information
about other products and services.
01/2008
-
12/2010
INTERPRETER
SINOPEC
SINOPEC - OUARGLA ALGERIA
Interpreted from English into Arabic / French and vice versa using simultaneous and consecutive
modes during meetings daily Explained procedures or forms to third party staff when needed.
Interpreted from English into Arabic / French and vice versa using simultaneous and consecutive
modes during meetings daily Explained procedures or forms to third party staff when needed.
Certifications
Local Availability
Open to travel worldwide
