Benedikt Bürk partly available

Benedikt Bürk

Voice Specialist

partly available
Profileimage by Benedikt Buerk Telekommunikations Spezialist/Consultant from UttingamAmmersee
  • 86919 Utting am Ammersee Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: not provided
  • Languages: German (Native or Bilingual) | English (Full Professional)
  • Last update: 24.09.2020
KEYWORDS
PROFILE PICTURE
Profileimage by Benedikt Buerk Telekommunikations Spezialist/Consultant from UttingamAmmersee
SKILLS
As Avaya Certified Expert I have a wealth of knowledge and an incredibly strong skill set in designing, implementing and maintaining single networked, centrally managed, global IP Telephony communications infrastructures. I specialised in designing, implementing and maintaining global infrastructures based on the Avaya Aura Communication Manager IP Telephony solution and its many applications including: Unified Communications Presence Management Contact & Call Centres Remote & Home working solutions Conferencing (voice, video and web) facilities Zertifikate APDS - Unified Communications Avaya Certified Expert – IP Telephony Avaya Certified Specialist – Implement: IP Telephony Avaya Certified Specialist – Design: IP Telephony Avaya Certified Specialist – Implement: Call Center Avaya Certified Associate – Maintain: Enterprise IPT Avaya Certified Associate – Implement: Modular Messaging Avaya Certified Associate – Design: Modular Messaging Avaya Certified Associate – Voice Service Management Telecommunication/PBX Avaya Aura Communication Manager, Ascom, Shoretel, Asterisk, DeTeWe OpenCom, Alcatel OmniOffice, Tenovis Integral, Auerswald, Freeswitch, sipXecs, OS Microsoft Windows 3.1 – Win7, NT 4.0 Server – 2008, openSuse Linux, RedHat Linux, OS/2, Ubuntu, Applications mySQL, Citrix XenServer, VMWare, Avaya Provision, Avaya Solution Designer, MS Office, Oracle openOffice, MVIpTel, Integrated Management, HP Quality Center, MS Projekt, MS Word, MS Excel, MS Powerpoint, OTSR, SAMBA, Icinga, misc. VoIP, SIP, H.323, Session Manager, 2nd Level Support, 3rd Level Support, Cisco, Extreme Networks, Voicemail,
PROJECT HISTORY
upon request
TIME AND SPATIAL FLEXIBILITY
Onsite is possible within europe
OTHER
he APDS - UC Credential validates that the successful candidate has the knowledge and skills necessary to design an appropriate and effective Unified Communications solution to meet the customer’s requirements.
The UC solution area includes the following products: Communication Manager (CM), CM Branch, System Manager, Session Manager, Avaya one-X® Products, CM Messaging, Modular Messaging, Message Networking, IA770, IALX, Meeting Exchange, and Avaya Web Conferencing.
Available to Avaya Partners and Associates, typical audiences for this Credential are individuals with 2+ years of experience in the following example roles: Pre-Sale Design Systems Engineer/Technical Sales, Design Systems Engineers, and Instructors. The successful candidate will utilize knowledge and experience involving UC and applications as well as acumen around the various Avaya Solution portfolio products for a customer.

The ACS®- Implement: IP Telephony credential is the second or mid-level of the Avaya Professional Certification Program, which is a progressive program and focuses on IP Telephony solutions.
Typical audiences for this certification are individuals with two+ years of experience in the following example roles: System Engineers, Technical Consultants, Software Specialist, Support Technicians, and System Application Specialist. The Avaya IP Telephony Certification validates successful exam candidates have the necessary skills and knowledge to implement a multi-vendor converged and/or integrated solution for an enterprise customer. The successful candidate will utilize knowledge and experience involving IP Networks and applications as well as acumen around the various Avaya solution portfolios product for a customer.

The ACS®- Implement: Call Center credential is a next step in the Avaya Professional Certification Program and focuses on Call Center solutions.
Typical audiences for this certification are individuals with two+ years of experience in the following example roles: System Engineers, Technical Consultants, Software Specialist, Support Technicians, and System Application Specialist. The Avaya Call Center Certification validates successful exam candidates have the necessary skills and knowledge to implement and support a Call Center solution for an enterprise customer. The successful candidate will utilize knowledge and experience involving Call Center and applications as well as acumen around the various Avaya solution portfolio products for a customer.
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