Keywords
Skills
Market Research, Analysis, Blogging, Website Development, Online Research, Data Entry, Travel Arrangements, Surveying, Magazine Articles, CV, Team Management, Business Development, Recruiting, Soft Skills, CRM, SEO
Project history
Private Services
Virtual Assistant
03.2006 - today
Internet
Navrachana University
Visiting Faculty
07.2011 - 01.2013
I have served as a Visiting faculty at the Navrachana University. My teaching subjects include Microprocessor and its Applications, Logical Organization of Computers, Software Engineering, System Modeling and Analysis and Operating Systems in the BCA-MCA Dual degree program.
Research
PT education
Visiting Faculty
07.2006 - 12.2008
I was a Visiting Faculty at PT Education and taught Mathematics and Logic to students aspiring to clear enterance exams for higher studies (post-graduation)
Education Management
V-Soft India Pvt. Ltd (now aMarketForce)
Team Leader - Engg services
04.2004 - 01.2007
At V-Soft, I started as an executive in the Engg services team and was later promoted to be the Team Leader of the Engg services team. My responsibilities as a team leader included the following:
• Responsible for the Operational Metrics and performance of the overall group
• Handling offshore business development of engineering and IT enabled services, through internet and telemarketing media
• Interaction with front-end customers
• Responsible for training the entire team in areas relevant to projects.
• Taking care of making the entire team consistently meeting or exceeding the given targets.
• Responsible for all critical performance metrics
• Handling of Intra-Department and co-ordination of reports and statistics for the smooth running of agents in real time
• Responsible for Performance monitoring, training and quality issues concerning the projects
• Responsible for a few administrative functions of the call center and recruitment of Telemarketing Executives
• Coordinating between different groups
• Responsible for working towards the closing of deals / appointments in co-ordinataion with other management personnel
Research
Virtual Assistant
03.2006 - today
Internet
Navrachana University
Visiting Faculty
07.2011 - 01.2013
I have served as a Visiting faculty at the Navrachana University. My teaching subjects include Microprocessor and its Applications, Logical Organization of Computers, Software Engineering, System Modeling and Analysis and Operating Systems in the BCA-MCA Dual degree program.
Research
PT education
Visiting Faculty
07.2006 - 12.2008
I was a Visiting Faculty at PT Education and taught Mathematics and Logic to students aspiring to clear enterance exams for higher studies (post-graduation)
Education Management
V-Soft India Pvt. Ltd (now aMarketForce)
Team Leader - Engg services
04.2004 - 01.2007
At V-Soft, I started as an executive in the Engg services team and was later promoted to be the Team Leader of the Engg services team. My responsibilities as a team leader included the following:
• Responsible for the Operational Metrics and performance of the overall group
• Handling offshore business development of engineering and IT enabled services, through internet and telemarketing media
• Interaction with front-end customers
• Responsible for training the entire team in areas relevant to projects.
• Taking care of making the entire team consistently meeting or exceeding the given targets.
• Responsible for all critical performance metrics
• Handling of Intra-Department and co-ordination of reports and statistics for the smooth running of agents in real time
• Responsible for Performance monitoring, training and quality issues concerning the projects
• Responsible for a few administrative functions of the call center and recruitment of Telemarketing Executives
• Coordinating between different groups
• Responsible for working towards the closing of deals / appointments in co-ordinataion with other management personnel
Research
Local Availability
Only available in these countries:
India
Full time and part time-depending on requirement
