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Profileimage by Sharwan Kalyan Project/Programme/Delivery Management Consultant ✰Scrum Master / RTE/STE and Agile Coach from London

Sharwan Kalyan

London
available

Last update: 17.04.2024

Project/Programme/Delivery Management Consultant ✰Scrum Master / RTE/STE and Agile Coach

Graduation: Bachelor of Engineering (Computer Science)
Hourly-/Daily rates: show
Languages: English (Native or Bilingual) | Hindi (Native or Bilingual)

Keywords

Attachments

CV-Agile-SPM-New-Template_170424.docx

Skills

Profile
An experienced and results-orientated Project/Programme/Delivery Management Consultant and Agile Coach with extenstive experience in driving multiple IT projects simultaneously and change programmes for clients in the Banking, Financial Services, Insurance, higher education, Retail/FMCG, Healthcare and Pharmaceutical industries.

My exposure to demanding stakeholder environments has enabled me to adapt quickly and effortlessly to lead the strategic planning, design and implementation of global programmes from the ground up using both onshore and offshore resources, with budgets of up to £10m. During my career, I transformed business and digital functions, introduced automation, influenced service design and offered support to guarantee seamless integration. As an Agile Coach, I present workshops to Scrum Teams to promote Waterfall, Agile and Scaled Agile methodologies that can be used to enrich processes and realise KPIs.

I have achieved impressive results for each client and managed the end-to-end delivery of high-profile Digital, ERP, CRM, Data Science/Engineering (Big Data, Data Analytics, Data Insight (ML/AI)), Automation (RPA (Robotics Process Automation), BPA (Business Process Automation), Chatbots (NLP based and Self Service) and Transformation projects. My software engineering background provides me with an excellent technical understanding, good problem-solving skills, and a proven ability to communicate well with stakeholders at all levels.

As a pragmatic leader and collaborator, I directly engaged with multi-disciplinary teams at local, national and global levels and nurtured positive client relationships, building trust and transparency. I tackle each situation head-on and apply my professional insight to achieve targets within budgets and strict deadlines.

Feel free to connect if you want to know more about me.

Skills and Expertise section
• Digital Transformation
• Programme Management
• Project Management
• CRM
• ERP
• Data Engineering (Big Data)
• Data Science ( Machine Learning/Artificial Intelligence)
• Data Analytics (Business Intelligence)
• Automation - BPA ( Business Process Automation)
• Automation - RPA (Robotic Process Automation)
• Automation - Chatbots
• Data Migration
• Cloud Migration
• DevOps
• IT Strategies & Roadmap
• IT Security
• IT Services Delivery
• Service Transition
• ITIL
• MSA /Contracts Negotiation
• Business Process Mapping/VSM (Value Stream Mapping)
• Stakeholder Management
• Budget Management
• Change management
• Quality Assurance Processes
• Vendor Management

Project history

06/2020 - 12/2023
Programme Management Consultant
F. Hoffmann-La Roche / Roche Product Ltd · Contract (Pharmaceuticals and medical technology, >10.000 employees)
Significantly enhanced automation capabilities by coordinating the end-to-end delivery of a PD Automation Hub that introduced 17 Automation Bots (RPA), 9 Applications (BPA), 3 Chatbots and 4 Custom Automation and Data Solutions, which saved 30+ FTEs, improved Cycle time, data accuracy and consistency and regulatory compliance.

To achieve this, I managed the end-to-end delivery process, starting from Idea evaluation, solution feasibility, and the Idea's target business value, prioritisation, and evaluated system risk factors and data classifications to understand and determine the data confidentiality level to implement the security controls and delivery approach to comply with the regulatory requirements. I designed the POC to determine the solutions' feasibility and build the new automation capabilities and strategies.

I also managed a team of 50+ personnel comprising Scrum Masters, Service Delivery Managers, Solution/Technical Architects, Business Analysts and Business SMEs to deliver the PD Automation Hub projects.

Skills: BPA, RPA, Program Management, IT Strategy, IT Management, Leadership, Business / Digital Transformation, Project Management, Industry Frameworks, Regulatory Compliance, POC, Team Training, Team Collaboration
09/2019 - 03/2020
Delivery Leader - Data Insight
ITC Infotech (Insurance, 1000-5000 employees)
Clients: Allica Bank, & PIB Risk Services Group

For the global consulting/outsourcing provider, I was tasked with overseeing the delivery of multiple agile programmes that enhanced data warehousing capabilities, data security and compliance; my ability to provide agile coaching to multi-disciplinary teams to promote best practices within an agile environment.

Some major projects include:

- Coordinated the delivery of Azure Data Lake Store (ADLS) implementation, BI dashboard creation and solutions integration with CRM, ERP and other systems on behalf of clients, accelerating digital transformation.
- Spearheaded the migration from AWS to Azure data platforms at PIB Risk Services and built a new data platform that consolidates data from various sources, improved data confidentiality and quality, and enabled businesses to build reports and dashboards and carry out data insight for informed decision-making.

Skills: Strategy Development, Data Migrations, Data Warehousing, Stakeholder Engagement, Agile Coaching, Agile Methodologies, Agile Introduction, Team Training, Team Collaboration
06/2019 - 09/2019
Agile Delivery Manager - Data Insight
Reply · Contract (Insurance, 1000-5000 employees)
Clients: Co-Op Insurance Ltd

For this 2-phase process, I led the service design and development of a Big Data Platform that integrated cross-business and partner data on Azure, boosted Sales and Marketing activities, and optimised CRM capabilities.
07/2018 - 03/2019
Delivery Leader - Data Insight
ITC Infotech (Banks and financial services, 5000-10.000 employees)
    • Clients: British American Tobacco (BAT), Allica Bank

      For the global consulting/outsourcing provider, I was tasked with overseeing the delivery of multiple agile programmes that enhanced data warehousing capabilities, data security and compliance;

      Some major projects include:

      - Coordinated the delivery of Azure Data Lake Store (ADLS) implementation, BI dashboard creation and solutions integration with CRM, ERP and other systems on behalf of clients, accelerating digital transformation.
      - At BAT, I established data links for direct store sales, trade market and distribution by introducing an Azure Data Factory to enrich data accuracy, reporting and regulatory compliance.
      - Implemented Broker onboarding and Enquiry management for the Allica Bank using MS Dynamics 365 and Managed implementation of the Azure data platform for data visualization.Clients: British American Tobacco (BAT), Allica Bank For the global consulting/outsourcing provider, I was tasked with overseeing the delivery of multiple agile programmes that enhanced data warehousing capabilities, data security and compliance; Some major projects include: - Coordinated the delivery of Azure Data Lake Store (ADLS) implementation, BI dashboard creation and solutions integration with CRM, ERP and other systems on behalf of clients, accelerating digital transformation. - At BAT, I established data links for direct store sales, trade market and distribution by introducing an Azure Data Factory to enrich data accuracy, reporting and regulatory compliance. - Implemented Broker onboarding and Enquiry management for the Allica Bank using MS Dynamics 365 and Managed implementation of the Azure data platform for data visualization.
    • Skills: Software Development Life Cycle (SDLC) · Data Warehousing · Data Migration · Stakeholder Engagement · Agile Methodologies
11/2017 - 03/2018
Agile Project Management Consultant
NHS Improvement · Contract (Pharmaceuticals and medical technology, >10.000 employees)
    • With Agile methodologies, I influenced the strategic direction of a multi-phase programme which supported the migration from SharePoint and CRM applications to Azure Cloud (PaaS) infrastructures. I introduced governance frameworks, product roadmaps, technical architectures and articulated the Agile strategy to enable Scrum and DevOps functions.With Agile methodologies, I influenced the strategic direction of a multi-phase programme which supported the migration from SharePoint and CRM applications to Azure Cloud (PaaS) infrastructures. I introduced governance frameworks, product roadmaps, technical architectures and articulated the Agile strategy to enable Scrum and DevOps functions.
    • Skills: Agile Coaching · IT Leadership · Strategic Planning · Programme Delivery · Cross-team Collaboration
06/2016 - 10/2017
Project Management Consultant
GE Healthcare · Contract (Pharmaceuticals and medical technology, >10.000 employees)
    • With knowledge in SaaS platforms, GxP and CSV, I transformed business operations through the introduction of a new system which digitised functions that enabled eDelivery, eSignature, ePerformance and enhanced document approval.With knowledge in SaaS platforms, GxP and CSV, I transformed business operations through the introduction of a new system which digitised functions that enabled eDelivery, eSignature, ePerformance and enhanced document approval.
    • Skills: BusinessTransformtion · Vedor Assessment · Change Management · Strategic Planning · Business Process Re-engineering
10/2015 - 06/2016
Agile Project Management Consultant
AXA · Contract (Insurance, >10.000 employees)
    • In this regulated environment, I applied my technical expertise to lead the design and integration of a bespoke Dynamic Price Optimisation Model for motor, home, new business, renewals and discounts for partner customers for new policies.

      Through agile coaching of the Scrum Team, I enriched agile frameworks to seamlessly achieve project objectives and boost automation while ensuring customer experiences and expectations.In this regulated environment, I applied my technical expertise to lead the design and integration of a bespoke Dynamic Price Optimisation Model for motor, home, new business, renewals and discounts for partner customers for new policies. Through agile coaching of the Scrum Team, I enriched agile frameworks to seamlessly achieve project objectives and boost automation while ensuring customer experiences and expectations.
    • Skills: Software Development Life Cycle (SDLC) · Agile Coaching · Sprint Planning · Backlog Management · Digital Transformation
01/2014 - 02/2015
Agile Project Management Consultant
The Open University · Contract (Other, 1000-5000 employees)
    • For a digital transformation project, I supported the integration of a new system that optimised data collection and removed duplicated data entries. Through root-cause analysis, data was merged with existing entries, which increased accuracy, efficiency and overall experiences with the University.For a digital transformation project, I supported the integration of a new system that optimised data collection and removed duplicated data entries. Through root-cause analysis, data was merged with existing entries, which increased accuracy, efficiency and overall experiences with the University.
    • Skills: Data De-Duplication · Data Migration · Digital Transformation · Agile Framework · Business Case Preparation

Certifications

Certified SAFe® 5 Program Consultant
Scaled Agile
2023
SAFe Release Train Engineer (RTE)
Scaled Agile Inc
2022
MSP (Managing Successful Programme) Practitioner
APMG International
2013
Project Management Professional (PMP)
Project Management Institute
2010

Local Availability

Only available in these countries: Germany, Switzerland, United Kingdom, France, Belgium, Finland, Ireland, Netherlands und Sweden
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Profileimage by Sharwan Kalyan Project/Programme/Delivery Management Consultant ✰Scrum Master / RTE/STE and Agile Coach from London Project/Programme/Delivery Management Consultant ✰Scrum Master / RTE/STE and Agile Coach
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