Keywords
Skills
• SAP CRM, Salesforce.com Solution Architect specializing in e-Commerce and Cloud Integration with SAP / ERP backend systems
• Salesforce Functional - Sales Cloud, Service Cloud, Marketing Cloud, Salesforce1 and Force.com
• Over 10 Years of experience on all aspects of CRM including Cloud (Salesforce.com, C4C) and On premise (SAP CRM) on Marketing, Sales, Service, e-Commerce, Mobility, Digital, Contact center, User Interface and RDS
• 2 Years of SAP IS-Media (M/AM, MSD) implementation experience
• Experience of Eight End-to-End Implementations including One Upgrade Project and Two Support Projects
• Worked on various industry segments including Media, Retail, Utilities (Smart meters), Public Sector and Telco
• CRM Conceptual design of solutions, design of integrated landscapes, creation of road maps and their realization. Leading feasible studies Strategic / Architectural support for new Implementation and Upgrade projects
• Significant participation in development of comprehensive and sustainable system landscapes. Rich experience with transformation of business in integrated IT Architectures for entire business processes considering the industry specific requirements
• Provided Business consulting for a wide variety of Product and Solution offerings of SAP. Deep Process and Implementation knowledge of the CRM solutions & design
• Supported Pre-sales team in RFP, POC, Case study, Business proposal, Business development & Engagement management
• Implementation of SAP CRM RDS and subsequent enhancements & optimization with innovative solutions and excellent technologies
• PMI’s PMP Trained
• Salesforce Functional - Sales Cloud, Service Cloud, Marketing Cloud, Salesforce1 and Force.com
• Over 10 Years of experience on all aspects of CRM including Cloud (Salesforce.com, C4C) and On premise (SAP CRM) on Marketing, Sales, Service, e-Commerce, Mobility, Digital, Contact center, User Interface and RDS
• 2 Years of SAP IS-Media (M/AM, MSD) implementation experience
• Experience of Eight End-to-End Implementations including One Upgrade Project and Two Support Projects
• Worked on various industry segments including Media, Retail, Utilities (Smart meters), Public Sector and Telco
• CRM Conceptual design of solutions, design of integrated landscapes, creation of road maps and their realization. Leading feasible studies Strategic / Architectural support for new Implementation and Upgrade projects
• Significant participation in development of comprehensive and sustainable system landscapes. Rich experience with transformation of business in integrated IT Architectures for entire business processes considering the industry specific requirements
• Provided Business consulting for a wide variety of Product and Solution offerings of SAP. Deep Process and Implementation knowledge of the CRM solutions & design
• Supported Pre-sales team in RFP, POC, Case study, Business proposal, Business development & Engagement management
• Implementation of SAP CRM RDS and subsequent enhancements & optimization with innovative solutions and excellent technologies
• PMI’s PMP Trained
Project history
Available on request
Local Availability
Only available in these countries:
United Kingdom
Immediate