SAP CRM Techno Functional (Freelance) at PT. XL Axiata Tbk - +62-818-948029

PT. XL Axiata Tbk
SAP CRM Techno Functional (Freelance)
08.2013 - today
As SAP CRM Technical Team Lead develop XL Customer Corporate Portal to enable Customer Self-Service for XL B2B Customers with responsibilities:
- Coordinate Development Team
- Design to-be business process and technical solution proposal
- SAP CRM Web UI Configuration and Enhancement
- Authorization Design
- End to end testing
Telecommunications
1001-5000 employees

Pertamina
SAP CRM Techno Functional Consultant (Freelance)
04.2013 - 07.2013
As SAP CRM Techno Functional supports SAP CRM 7 Daily Operationals including:
- Support Disaster Recovery Test for SAP CRM Mobile including SAP CRM Mobile
- Develop enhancement in SAP CRM based on user request
- End user training
Oil & Energy
10,001+ employees

Pertamina
SAP CRM Techno Functional Consultant (Freelance)
06.2012 - 02.2013
As SAP CRM Techno Functional for SAP CRM 7 EHP 2 Implementation including:
- User Requirement Gathering
- Map user requirement to SAP CRM functionality and design solution proposal
- Prepare Blueprint Documents
- Prepare Functional Specs for enhancement and development
- Prepare Issue Log Documents and provide solution proposal
- SAP CRM Sales & Master Data Configuration
- Master Data Migration from SAP ECC 6 including Customer, Products and Employee
- SAP CRM Web UI Configuration
- Authorization Matrix Design and Configuration
- End to end testing
- Train the key user
- Research and propose advice for SAP CRM Enhancement and Development

SAP CRM 7 Implementation project in PERTAMINA lead by IBM Indonesia.
Oil & Energy
10,001+ employees

PT. XL Axiata Tbk
ERP Technical Analyst - SAP CRM Techno Functional
05.2010 - 06.2012
As a SAP CRM Technical Analyst handling new SAP CRM 7 Upgrade, SAP CRM Change Management Implementation, SAP CRM Sales roll out project and daily user support.
Telecommunications
1001-5000 employees

Asian Pulp & Paper
IT Staff - SAP Developer
04.2008 - 03.2012
SAP ABAP Developer for SAP SD Roll Out Project

SAP CRM Technical Developer for SAP CRM 7 Upgrade Project

SAP CRM Technical Developer for SAP Portal Upgrade Project

SAP BI Report Developer for SAP BI HR Dashboard
Paper & Forest Products


Asian Pulp & Paper, Co. Ltd
IT Staff - SAP CRM & BI Technical Analyst
02.2006 - 03.2008
SAP CRM Technical Analyst for Support & Development for 2 SAP CRM Sales Roll Out, 2 SAP CRM Complaint Rollout Project, and various daily support for SAP CRM.

SAP BI Report Developer for SAP BI Management Dashboard.
Paper & Forest Products


OneHub Solution
IT Consultant
04.2004 - 01.2006
As Technical Consultant implementing Compiere ERP System to Onehub Solution's Clients specialized in Finance and Accounting module.
The client's major businesses are Manufacturing Textile, Local and International Trading.
Information Technology and Services


PT Asuransi Sinar Mas
IT Staff
10.2002 - 02.2004
Power Builder Developer
Insurance