CB

Caroline Bowley

available

Last update: 05.08.2014

Website Designer, Graphic Designer, Desktop Publishing & Photographer

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Native or Bilingual)

Skills

Web Design, Web Development, Joomla, CSS, HTML, HTML 5, XHTML, Photoshop, Photography, Digital Photography, Dreamweaver, Pastel Accounting, Pastel Payrol, Microsoft Office, MySQL, InDesign

Project history

the Paint Mistress
Owner
03.2013 - today
I am an independent website designer working mainly in Joomla. I also do graphic design, photography and desktop publishing.

Website: http://thePaintMistress.co.za
Internet


Intersex South Africa
Administrator
10.2011 - 02.2013
• General office administration
• Bookkeeping
• Financial management
• Submissions to SARS regarding PAYE and VAT
• Statutory requirements such as UIF
• Point of presence and gatekeeping
• Personal assistant to director
• Provisioning management
• Other tasks as allocated by director on an as-needs basis
• Assist with identification of potential funders
• Assist with funding applications
• To assist director with reports to Management Committee and funders
• To implement the organisation’s media and communication strategy
• Design and maintain organisation website
• Events planning
Internet


Gender DynamiX
Project Coordinator
01.2010 - 05.2011
Project Co-ordination:
• Networking with other organizations over project development,
• Updating subscriptions and memberships.
• Responsibility for review, monitoring and evaluation of individual projects and reporting the outcomes to the Deputy Director and work colleagues.
• Liaising with Deputy Director and the book keeper regarding operational program budgets and keeping expenditure within budget.
• Visualising, planning and carrying out logistical arrangements for projects such as exchange programmes, conferences and provincial training workshops. Coordinating with staff to book flights, shuttle schedules, accommodation etc.
• Attending meetings with partnering/ collaborating organisations.
• Carrying out and overseeing follow up emergency relief work resulting from consultations and counselling.
• Organizing and running T-Junction Meetings
• Organizing and running the woman (MTF) and parents’ support group
• Review work of volunteers

Organisational Digital Infrastructure Management:
• Setting up and maintaining a digital database recording details of transgender constituents and professionals.
• Setting up and maintaining Google Doc’s and calendar for MC and staff.
• Monthly virus scans, backups and maintenance.
• Overseeing and ensuring that all computer-related concerns to do with the organisation are in place.
• Providing internet support for drop-in visitors.
• Creating organizational power point presentations for different presentations/ programmes
Civic & Social Organization


Gender DynamiX
Administration Officer
10.2007 - 12.2009
• Developing admin and filing systems
• Data capturing for GDX’s data bases about professionals, transgender people and services
• Replying to telephonic and online enquiries
• Maintaining GDX’s presence on the website Health 24
• On-line research and updates of SA information
• Media monitoring (collecting clippings and online news items
• Internet support for drop in clients
• Logistics and meeting arrangements, including travel arrangements
• Minute taking at meetings
• Liaising with other NGO’s, projects
• Overseeing volunteers and Interns
• Handling of office petty cash and monthly reconciliations
• Preparing materials for meetings, public events and support groups
• Attending meetings or events on behalf of GDX and making presentations at meetings or events
• Documentation for projects, including publicity materials, stories, interviews and other content
• Participating in planning processes for the organization as a whole, and in monitoring and evaluation of projects
• Maintain and oversee maintenance of all IT infrastructures.
Civic & Social Organization


Old Mutual
Telecoms Support Specialist
03.1999 - 10.2004
• Maintained and configured Avaya Difinity G3 PBX in Call Centre.
• Set up Auto Attendant and Vectors on Avaya Difinity G3 PBX.
• Installed, maintained and configured Avaya Basic Call Management System.
• Installed, maintained and configured Genesys Suite of Products up to and including Version 6.5 (Inbound, Outbound and Reporting Tools).
• Installed, maintained and configured Genesys Contact Centre Analyser.
• Administered Datavoice Call Recording systems (Voice Loggers).
• Administered Telephone Management System
Financial Services
10,001+ employees

Home Base Personal Computers
Owner PC Supply Co.
01.1994 - 12.2000
• Built, repaired and upgraded personal computer hardware.
• Support, maintain and service home personal computers hardware and software.
Computer Hardware


Dimension Data
IT Systems Integrator
01.1998 - 02.1999
• Installed, set up and managed Windows NT Local Area Network.
• Maintained Frame Relay Wide Area Network.
• Configured switches and routers in Local and Wide Area Networks.
• Installed and configured Network Management software: 3COM Transcend
Network Management Software and HP Open View Software.
• Monitoring of network via Network Management Software.
• Integrated PBX/PABX and Local Area Network.
• Installed, configured and maintained Emergency Call Centre Positron software.
• Maintained and monitored PBX system in Call Centre.
• Installed and configured Telephone Call Management Information System.
Information Technology and Services
10,001+ employees

BSW Data / Plessey
Department Manager
01.1996 - 12.1997
Software Testing
• Set up and wrote Qualification Test Procedures and Acceptance Test Procedures.
• Managed team of software testers, and set up test schedules.
• Reviewed and advised on set up of Software Requirements Specifications,
based on User Requirement Specifications.
• Managed testing of embedded software in PBX/PABX.
• Managed testing of DOS and Windows IVAPs for PBX/PABX systems.
• Tested Computer Telephony Integration with PBX and Call Centre applications.
• Advised on the Software Life Cycle Process to improve software quality / testability.

Hardware
• Oversaw set-up and configuration of PBX/PABX equipment for all departments of
software development environment.
• Managed time and hardware resources for software development teams.
• Managed hardware support team.
Computer Software


Plessey Telumat
Software Technician
01.1994 - 12.1995
• Tested embedded software in Private Analogue Business Exchanges, and DOS and Windows-based Integrated Value-added Products.
• Set-up and configured PBX/PABX systems and IVAPs for testing, development and support of software in development, support and test environments.
Civic & Social Organization


Durbanville Baptist Church
Community Development
01.1993 - 12.1993
• Worked in Doringbach/De Noon informal settlement, near Milnerton.
• Established, sourced materials and funding, and taught at Doringbach crèche.
• Started Milnerton gardening service for unemployed Doringbach men.
• Established Baptist mission programme and trained Doringbach church leaders.
• Supported by Baptist Church and short IT contracts for Plessey Telumat.
Religious Institutions

Local Availability

Only available in these countries: South Africa
Prefer to work from home but will travel if costs and accommodation covered.
Profileimage by Caroline Bowley Website Designer, Graphic Designer, Desktop Publishing & Photographer from CapeTown Website Designer, Graphic Designer, Desktop Publishing & Photographer
Register