Igor Koustov available

Igor Koustov

Senior Project Manager - ITSM Expert

Profileimage by Igor Koustov Senior Project Manager - ITSM Expert from Bratislava
  • 84105 Bratislava Freelancer in
  • Graduation: IT College Diploma
  • Hourly-/Daily rates: 50 €/hour 400 €/day
  • Languages: English (business fluent) | Russian (first language) | Slovakian (good) | Czech (good)
  • Last update: 28.02.2019
Profileimage by Igor Koustov Senior Project Manager - ITSM Expert from Bratislava
PMI Certified Project Management Professional (PMP®), ISO/IEC 20000 Certified Practitioner – ITSM Expert with more than 19 years in IT industry managing operational and project life cycles through all the phases seeks challenging contracts in areas of listed herein:

  • PROJECT MANAGEMENT also including IT projects based on methodology like PMI PMBOK and Prince2;
  • Large scale projects and multidisciplinary team management;
  • ITIL/ITSM frameworks;
  • IT Governance and Compliance;
  • ISO/IEC 20 000 Practitioner;
  • Contracts negotiation;
  • ASAP Project Management Methodology in SAP ERP;
  • Procurement of equipment, personnel and supplies;
  • Risk and Issue Management;
  • Change Management;
  • Integrity and Accountability;
  • Multi-cultural differences awareness;
  • Business Processes Management;
  • Flexibility;
  • Common sense, pragmatism, ability to stay calm in stressful situations;
  • Leadership/ Leading Others;
Managing Director - CEO of Sreda s.r.o. (www.sreda.sk)
Project Management consultant – Freelancer                                                        2015 – present

PMI certified PM Consultant with the following offerings to your business:
IT Project Program Management, SW Development / SDLC / Infrastructure / Business Projects,
ITSM process definitions, establishing and / or optimization;
ITSM tools selection, deployment coordination and follow up;
Details of the most recent projects are in my Linkedin Profile: https://cz.linkedin.com/in/igkoust

Sr.Project / Program Manager                                                                                     Jun/2008 – Oct/2014
Allianz Business Services (Bratislava, Slovakia)
Planed, scheduled, monitored, evaluated and directed multinational IT/ SAP/ SW development projects to ensure a complete business solution is implemented to agreed time, cost and specifications for Allianz Group.
Establish and manage costs, schedules and performance of high degree of complexity IT/ SAP/ SW development projects.
Presented in synthetic and effective way information to top management, by means of variety of tools and medium.
Achievements: initiated then successfully finalized external contacts revisions what brought savings for 1.5+ M EUR after the scope and conditions re-negotiation with external service providers;

Project Manager                                                                                                     May/2007–Jun/2008
IBM Global Services Delivery Center ( Brno, Czech Republic)
Managed multinational global projects for different IBM competencies. Identified, communicated and resolved project issues and managed project risks. Managed multinational teams of about 7 line managers and 80+ associates from EMEA counties.
Achievements: successfully finalized GRaCO project for EMEA region what secured the company from potential 2M+ EUR compliance penalties.

Project Manager                                                                                                     Jun-/2004 – Jan/2007
IBM Canada (Waterloo, Ontario)
Coordinated Project / Service management processes deployment / improvement for IBM’s global customers across Canada, US and EMEA countries. Performed processes review and optimization according
to ITIL / SOX standards and IBM Best Practices.  Led multinational global team of 30+ members.
Achievements: successfully implemented asset management process for one of customers which led to the maintenance contract extension bringing more than 2M+CAD revenue.

IT Project Leader  
Jun/2003 -Apr/2004

NCR Canada (580 Weber St N, Waterloo, Ontario)
As NCR project team leader participated in Point of Sales roll out for Ontario Lottery Gaming Corporation.
Achievements: successful roll out led to NCR platinum partner status granted by OGL.

IT Project Leader
2001 - 2003

PFB Corporation (1214 Union Street, Kitchener, Ontario)
Led all of the local branch SW and HW related projects. Participated in global company projects which included cross county solution deployments.
Achievements: successfully finalize migration to Thin client infrastructure for 8 company’s branches across Canada bringing about 2M+ CAD saving on HW accusation and maintenance. 

I am considering EU projects in case of being on-site requirements or any location on the Globe in case of telecommuting options.  Open for Global relocation for competitive offer.
  • Project Managment Professional (PMP®)
  • ISO/IEC 20 000 Practitioner (ITSM Processes expert)
  • Agile Project Management Foundation
  • Prince 2 Foundation
  • ITIL v.3 Foundations
  • Cisco Certified Networking Associate (CCNA) – Cisco certified
  • Microsoft Certified System Engineer (MCSE) – Microsoft certified
  • Many others gained in corporations like IBM, Allianz, Novartise etc.

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