Attachments
CV Diego Arostegui English December.pdf
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Skills
Web Hosting, Remote Servers, Virtual Servers, VPS, Server Administration, SEO, Servers, ESXi VMware, Linux servers (CentOS, RHEL, Cloud Linux, Debian, DNS servers, Plesk, cPanel, VoIP, Zimbra, Bash Scripting, LAMP (Linux, Apache, MySQL, PHP, Linux, Windows servers, Social media, Web design, Cyber Security, Firewalls, Wireless networks, backups, Microsoft Office, Linux+.
DevOps. Jive Software
Project history
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- ✔️ Understanding and maintaining documentation around the customer infrastructure, workflows, and configuration of GitHub Enterprise Server or GitHub Enterprise Cloud environment.
✔️ Working proactively with customers on activities such as coordinating upgrades and ensuring their installation is running smoothly.
✔️ Performing incident postmortems, ticket analysis, and system health checks for Premium Support customers as needed.
✔️ Set-up and onboard new assigned customers into the program.
Work with Sales to outline the GitHub Premium Support program and features to potential customers.✔️ Understanding and maintaining documentation around the customer infrastructure, workflows, and configuration of GitHub Enterprise Server or GitHub Enterprise Cloud environment. ✔️ Working proactively with customers on activities such as coordinating upgrades and ensuring their installation is running smoothly. ✔️ Performing incident postmortems, ticket analysis, and system health checks for Premium Support customers as needed. ✔️ Set-up and onboard new assigned customers into the program. Work with Sales to outline the GitHub Premium Support program and features to potential customers.
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- Skills: Firewalls · Linux System Administration
(CentOS, RHEL, Cloud Linux, Debian, etc.). Configuration and
maintenance of DNS servers (BIND). Plesk Panel & cPanel Licensing.
Voice over IP (VoIP). Zimbra. Bash Scripting. LAMP (Linux, Apache,
MySQL & PHP). Customer Support for Linux & Windows servers (2008-
2012-2016).
and Installation of Remote Servers, Virtual Servers (VPS), and Shared
Web Hosting. Gaming Servers Installation.
Other
https://www.linkedin.com/in/darostegui/