Wilfried Schmahljohann not available until 12/31/2019

Wilfried Schmahljohann

IT Service Manager

not available until 12/31/2019
Profileimage by Wilfried Schmahljohann IT Service Manager from Hamburg
  • 22335 Hamburg Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: not provided
    verhandelbar
  • Languages: German (first language) | English (business fluent)
  • Last update: 25.04.2019
KEYWORDS
PROFILE PICTURE
Profileimage by Wilfried Schmahljohann IT Service Manager from Hamburg
ATTACHMENTS
Projektprofil
The download of this file requires a paid membership.
SKILLS
  • IT Outsourcing / Offshoring / Nearshoring
  • Servicemanagement im IT-Outsourcing
  • Transition & Transfomation Management
  • Projektmanagement
  • IT Service Management (ITSM)
  • Application Management Services (AMS)
  • Transition & Transformation Management
  • Incident- und Changemanagement nach ITIL
  • Steuerung Drittdienstleister und Offshore-Partner
  • Prozessdesign, Service- und Demand-Management
  • Definition von Service-Katalogen und Service Level Agreements (SLA’s)
  • Vertragsverhandlungen
  • Eskalationsmanagement
  • Budget- / Kostenstellenverantwortung
  • Kunden- und Lieferanten Management
  • Team- und Abteilungsleitung
  • Ressourcenmanagement
REFERENCES
Zeitraum:                                       01/2010 – 06/2016 
Unternehmen/Branche:                     Handel
Rolle/Einsatz als:                            Manager im Application Management Service
 
Zeitraum:                                          04/2008 – 06/2016 
Unternehmen/Branche:                       Automotive 
Rolle/Einsatz als:                               Manager für Prozesse und IT im Application Management Service

Zeitraum:                                          07/2006 – 06/2016 
Unternehmen/Branche:                        Chemie 
Rolle/Einsatz als:                               Senior Principal Consultant Application Management Service
 
TIME AND SPATIAL FLEXIBILITY
Ab sofort verfügbar in Nordeutschland.
GET IN TOUCH

I accept the Conditions

I accept the terms of the privacy policy

Note: sending your contact request is free of charge