Keywords
Skills
KEY SKILLS
- Strategic Planning & Implementation – Actively contributing to devising and implementing effective strategies/plans, project schedules, cost estimates, and budgets.
- Programme/Project Management – Spearheading and finalising IT projects and programme from initiation to completion stage within time and budgetary constraints, while meeting and exceeding the expectations of the clients.
- Process Redesign/Change Management – Designing and leading operational and business change management initiatives, including business process redesign and control of change at an operational and business level.
- Process Automation & Improvement – Enhancing efficiency within internal procedures by identifying and executing best practices and opportunities for continuous improvement.
- Risk Management – Streamlining organisational processes and optimising operational efficiency through identification and mitigation of potential risks in a timely and efficient manner.
- Regulatory Compliance – Performing overall programme management and IT operations in compliance with company and regulatory authorities’ standards and regulations.
- Incident Management – Managing issues that impact the delivery from internal/external suppliers, including coordination, communication, and development of subsequent action plans.
- Comprehensive knowledge of the project portfolio, programme, project, risk, and value management theories, principles, specifications, and standards.
- Adept at building and fostering productive relationships with clients, team members, and contractors through advanced interpersonal and communication skills.
- Proficient at communicating verbally and in written form in a professional and polished manner.
- Superior communicator and presenter with an aptitude to lead and assist colleagues. Enthusiastic personality with a positive and team-oriented attitude. Deft at prioritising and multitasking within a deadline-driven environment.
- Master of Business Administration (MBA) Specialised in Management, Finance & Economy – Budapest University of Technology & Economics, Budapest, Hungary
Learned Modern Management Mentality & Management Best Practices
- Bachelor of IT Engineering Specialised in IT Management – Dennis Gábor College, Budapest, Hungary
- Monetary Direction | Financial Risk Management | Bank Professional | PRINCE2 Practitioner | ISO 27001
- Scrum Par la Pratique – SPP | Basic Security in the Field – BSITF II | Advanced Security in the Field – ASITF
- Project Management Professional – PMP | Programme Management Professional – PgMP
- The Future of Leadership | Management of Risk – M_o_R | Management of Value – MoV | Agile Portfolio Management
- Management of Portfolios – MoP | Agile Programme Management – AgilePgM | Managing Successful Programme - MSP
- ITIL 4.3.3 Foundation | Directing Successful Projects with PRINCE2 | Agile Project Management – AgilePM | DSDM Atern v2
- Alfresco, LifeRay, Digitalisation & OCR, J2EE, R, Java packages, HP servers, C++, DHTML, JSP, WEB, XML, Business Objects, SQL
- Lotus Notes, Domino, Apache server, WebSphere, SQL servers, PostgreSQL, Axway, Appian, SalesForce, Oracle, Cloud, DB2
- Data Retention & Knowledge Management, Team Viewer, Adobe Illustrator & Photoshop, OECD Harmonised Templates, XML
- Statistical Working System, Life400, Policy400, Smart400, Query400, IBM AS400 (iSeries, System i), COBOL, CL, MQ SERIES
Project history
PROFESSIONAL EXPERIENCE
PROJECT MANAGER – UN-FAO, Rome, Italy 2017 to 2018
- Negotiated and communicated with stakeholders to ensure the delivery of the project within budget and time constraints.
- Redeveloped and led a cross-functional team of 10 to 15 people to meet the project deadline.
Achievement: Spearheaded entire aspects of the project by managing and delivering a strategic project facing major difficulties through the utilisation of AgilePM methodology.
Key Project: Statistical Working System
PROGRAMME MANAGER – Pattopo Kft, Budapest, Hungary 2016 to 2017
- Utilised AgilePgM methodology to successfully deliver a strategic outsourced programme of 5 projects within all deadlines.
- Played an active role as a programme manager for the insurance clients by managing overall programme activities and directly reporting to the company owner and client.
- Headed 5 project managers and led 14 people to deliver new capabilities and benefits on the budget.
Achievement: Improved 40% operational efficiency of administration of online sold insurances, while extending capabilities.
Key Project: MIS/BI, New Business Process, Document Management System, System Integration, and Back Office | Programme Budget: ~€750K
PROJECT MANAGER – EFSA (European Food Safety Authority), Parma, Italy 2016
- Planned and delivered one stage of a key strategic project, including key IT and business change components as per needs.
- Built, trained, and managed international and cross-functional teams of 48 people in a well-organised manner.
- Established and managed a professional relationship with all stakeholders, including all levels of management to achieve corporate objectives.
Achievement: Increased more than 30% efficiency by redesigned stages (BPR) for 36 business processes.
Key Projects: BPR, Web, Data and Document Structuring, Salesforce, International Collaboration & Communication.
PROGRAMME MANAGER – Jun Ma Digital Company, Tongxiang, China 2015
- Administered a strategic programme of digital transformation, including 5 projects by using Agile programme management.
- Efficiently managed 5 project managers as well as led teams of 33 people for delivering new capabilities under budget.
Achievement: Maximised more than 100% orders’ administration capability.
Projects: Paper Production Machine Acquisition & Installation, Machine Control System Upgrade, Intranet, MIS/BI, BPR, System Integrations, IT Infrastructure Development | Programme Budget: Yuan 45M
PROJECT MANAGER – EUIPO (European Union Intellectual Property Office), Alicante, Spain 2011 to 2014
- Headed multiple IT strategic projects, including non-IT components simultaneously by ensuring the execution of all projects within budgetary and time constraints.
- Led cross-functional and international project team along with stakeholders in an efficient manner.
Achievement: Mitigated paper-based processes to 0% through the development of a fully electronic office environment.
Projects: Secured Areas of the Website for Specific Workgroup, Content Digitalisation & Categorisation, and Document Management System Development | Projects Budget: €500K to €1.5M
SENIOR PROJECT MANAGER – Pattopo Kft, Budapest, Hungary 2011
- Introduced Agile programme management best practices as well as supervised 3 project managers and a team of 14 people to lead IT projects in accordance with all specifications.
- Held responsibility for the execution of all projects by reporting to the CEO and client on time.
Achievements: Enhanced 10% to 15% of sales by executing strategic plans to sell insurance online. | Streamlined projects and risk management expected benefits with the strategy of the client. | Projects: Intranet, Web, and BPR
ADDITIONAL EXPERIENCE
FREELANCER – Self-employed (2000 to Present)
LIFE400 CONSULTANT – (2007 to 2010)
Key Clients: NN - former ING, Amsterdam, The Netherlands | De Goudse Verzekeringen, Gouda, The Netherlands | ING Poland, Warsaw, Poland | Commonwealth Bank of Australia, Sydney, New South Wales | Postbank, ING Group, Amsterdam, The Netherlands
PROJECT MANAGER & TEAM MANAGER / ANALYST PROGRAMMER – Formula/400 Kft, Budapest, Hungary (1998 to 2006)
Key Clients: AVIVA, KH Bank and Insurance, AEGON, Winterthur Insurance, Allianz Insurance & Bank, and Porsche Bank Group
Delivered Projects: Delivered 40+ Life400 System Development Project on IBM AS400 (iSeries), plus WEB, Intranet, Document Management System, Incident Management System, Workflows with BPR, MIS/BI, Call Center, System Integrations, Disaster Recovery, System Upgrade, Data Security, IT Infrastructure Upgrade projects on time and budget. Took part in ISO project.
Local Availability
I can relocate with no problem preferably to Spain, Italy or Portugal.
I can be on board within 3-4 days.
Other
Programme Manager
Barcelona, Spain
+34-664-617-187 • zoltan.kiss@gmx.com
www.linkedIn.com/in/mrzoltankiss
Dear Hiring Manager,
In response to your recent advert for the position of Programme Manager, I believe my skills, qualifications and directly related experiences make me the perfect candidate for you.
My key qualities include:
- Spearheading IT development, BPR projects and business change programmes through the utilisation of Agile and Lean programme/project management methodologies.
- Leading large-scale programme, project, and IT service/initiatives from inception to completion within set timeframe.
- Overseeing and finalising IT project and programme from initiation to benefit realisation within time and budgetary constraint, while meeting and exceeding the expectations of the clients.
- Improving operational efficiency within internal procedures by identifying and executing best practices and opportunities for continuous improvement.
- Administering overall programme management and IT operations in compliance with company and regulatory authorities’ standards and regulations.
- Delivering high-quality results in a fast-paced environment by using exceptional analytical capabilities.
- Adept at building and fostering productive relationships with clients, team members, and all levels of management through advanced interpersonal and communication skills.
- In-depth knowledge of the project portfolio, programme, project, risk, and value management theories, principles, specifications, and standards.
- Maintaining the execution of the contract both sub-contractor(s) and Service Level Agreements (SLAs); identifying/resolving issues/risks, leading international/cross-functional teams, ensuring high-quality control of the work team.
I would welcome the opportunity to meet you and further discuss my credentials for this exciting role.
Yours faithfully,
Zoltán Kiss, MBA, BSc IT
CV Enc.