Lead Regulatory Reporting Compliance project: prepare and communicate program strategy and operating model; oversee budgeting (18 internal and external FTEs), tracking and coordination with PMO; manage 40 internal stakeholders from 6 directions involved in 20 software projects, coordinate with Regulatory Affairs (governed by compliance rules); co-create project management tools (Jira Software, Filebox) with Business Focus Group; leverage business process with two new governance bodies (Change Advisory Board, temporary Steering Committee); prepare and follow-up program’s actions; organize and animate meetings, workshops and trainings; advise with status reports; mitigate risks, create presentations anddocumentation, create global people survey

Lead Regulatory Reporting Compliance project: prepare and communicate program strategy and operating model; oversee budgeting (18 internal and external FTEs), tracking and coordination with PMO; manage 40 internal stakeholders from 6 directions involved in 20 software projects, coordinate with Regulatory Affairs (governed by compliance rules); co-create project management tools (Jira Software, Filebox) with Business Focus Group; leverage business process with two new governance bodies (Change Advisory Board, temporary Steering Committee); prepare and follow-up program’s actions; organize and animate meetings, workshops and trainings; advise with status reports; mitigate risks, create presentations anddocumentation, create global people survey

Contributed in critical digital transformation (replacement of Web Content Management System): gather and prioritize business requirements; leverage process; manage stakeholders; anticipate resistance; build leadership engagement and alignment; develop champions community; define organizational readiness; participate in commercial off-the-shelf (COTS) selection, demos and pilot groups; run user acceptance; support training and coaching 

Contributed in critical digital transformation in conformity with Electronic Archiving and Document Management standards (e-Domec) including EU Commission document and file management system (ARES), EU Commission decision-making system (Decide), Automatic Mail Registration and Archiving at TAXUD (AMARANT), Sharing of Audit Results (SAR), People Program’s Co-Founded Call system migration from Community Research and Development Information Service (CORDIS) to Research Participant Portal (RPP), SAR systems migration from DG DIGIT to DG RTD central audit reporting system, DG EAC/EACEA IT systems integration in Participant Portal Platform (Horizon 2020); set up Change Advisory Board; established Business Analysis & Solution Centre of Excellence, organized animation and follow-up of trainings, provided business analyzes

Elaborated and implemented digital transformation for Baker McKenzie, European Legal Centre, European Parliament (Vice Presidency), Laffineur Law Firm and others: provide high levels of service delivery (website and software), host in cloud, apply data analytics, ensure customer needs are met, support training and coaching

Co-created new Rich Internet Application in close collaboration with team and internal stakeholders: improve business operations, gather and prioritize requirements, define scope, produce data analysis, enhance impact via data visualization, develop functional and system design specifications, evaluate usability, develop prototypes

Supported large-scale digital transformation including EUROPA 2nd Generation web portal, DG CONNECT Intranet, Directorate Intranet, Unit Intranet and co-created Web Publishers Support website (which received special EU award and became Secretariat General's procedural model for global European Commission services): provide 100 publishers new decentralized environment to create, update content on EUROPA in conformity with Information Providers Guide (IPG); refactor 60 intranet websites, elaborate and communicate DG CONNECT Top Ten Web Quality Card (leaflet), articles in Intranet corner and wikis, mailings in collaboration with internal Communication & Culture department

Led real estate commercial unit of Belgian newspaper: define and execute business strategy, analyze business needs, participate in national congress and lunch-conference, position brand in market, organize events (cinema preview, theatre, concert, sport), post article, negotiate budget (national/international clients), set-up advertising exchange with national federation, draw-up software specifications

Managed sales and relationships with Yellow Pages (business directory) clients including analysis of business needs, mock-up design, and budget negotiation