Eberhart Niemes available

Eberhart Niemes

International Project Manager and UC Consultant

available
Profileimage by Eberhart Niemes International Project Manager and UC Consultant from Koeln
  • 50733 Köln Freelancer in Germany
  • Graduation: Dipl.Ing. Physics and BSC (HONS) Combined Science
  • Hourly-/Daily rates: 85.00 €/hour 700.00 €/day
    this are the average hourly and daily rate. Rate depends on location and role
  • Languages: German (first language) | English (business fluent) | Portuguese (good) | Spanish (business fluent)
  • Last update: 18.10.2018
KEYWORDS
PROFILE PICTURE
Profileimage by Eberhart Niemes International Project Manager and UC Consultant from Koeln
ATTACHMENTS
Testimony
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Profil in English
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PORTFOLIO
SKILLS

23 years of professional experience in the following areas:
* 10 years of international project management experience in Telco and IT
* HP Openview (Certified Consultant)
* Process & Problem Management
* Acceptance and Operational Readiness Testing
* Change Management
* Support Desk and SLA Management
* Tier 3 Support Experience
* Collaboration Tool Deployment and Integration (Confluence and Jira)
* CRM
* Process consulting (process improvement, documentation, process design, ITIL etc.)
* Project management (certification as PMP and practitioner)
* IT Service Management (ITIL V3) 
* Service Level Management 
* Provider management (outsourcing) 
* Office 365
* JIRA
* Service Now (Basic)
* Cloud 
* VMWare,
* Linux 
* Windows
* LAN and WAN network
* Voice over IP
* Skype for Business Implementation
* Avaya (Ip Office v2 and Aura System Platform)
* Mobile Diagnosis
* Mobile end customer contract and services
* Telco VAS Services 
* Location-based services
* Enterprise Device Management / MDM

 

REFERENCES

At request

TIME AND SPATIAL FLEXIBILITY

prevents to the area of Cologne but open also to opportunities close to NRW  (D5, D6)

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