Eberhart Niemes available

Eberhart Niemes

International Project Manager and UC Consultant

available
Profileimage by Eberhart Niemes Projektmanager PMP ; IT Service Delivery & Integration; Interims Service Manager; UC Consultant from Koeln
  • 50733 Köln Freelancer in
  • Graduation: Dipl. Ing (FH) Physik; BSc (Hons) Computing
  • Hourly-/Daily rates: not provided
    Abhängig vom Einsatzort und der Position
  • Languages: German (first language) | English (business fluent) | Portuguese (good) | Spanish (business fluent)
  • Last update: 16.04.2019
KEYWORDS
PROFILE PICTURE
Profileimage by Eberhart Niemes Projektmanager PMP ; IT Service Delivery & Integration; Interims Service Manager; UC Consultant from Koeln
ATTACHMENTS
Testimony
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AudioCodes Certified Associate
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PMP Zertifizierung
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Aktuelles Profil
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SKILLS
23 years of professional experience in the following areas:
* 10 years of international project management experience in Telco and IT
* HP Openview (Certified Consultant)
* Process & Problem Management
* Acceptance and Operational Readiness Testing
* Change Management
* Support Desk and SLA Management
* Tier 3 Support Experience
* Collaboration Tool Deployment and Integration (Confluence and Jira)
* CRM
* Process consulting (process improvement, documentation, process design, ITIL etc.)
* Project management (certification as PMP and practitioner)
* IT Service Management (ITIL V3) 
* Service Level Management 
* Provider management (outsourcing) 
* Office 365
* JIRA
* Service Now (Basic)
* Cloud 
* VMWare,
* Linux 
* Windows
* LAN and WAN network
* Voice over IP
* Skype for Business Implementation
* Avaya (Ip Office v2 and Aura System Platform)
* Mobile Diagnosis
* Mobile end customer contract and services
* Telco VAS Services 
* Location-based services
* Enterprise Device Management / MDM

 
REFERENCES
At request
TIME AND SPATIAL FLEXIBILITY
prevents to the area of Cologne but open also to opportunities close to NRW  (D5, D6)
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