Olaf Seitz not available until 08/08/2020

Olaf Seitz

IBM Qradar, Project Manager, SCCM, Service Delivery Management, Operation Manager, Change Manager

not available until 08/08/2020
Profileimage by Olaf Seitz IBM Qradar, Project Manager, SCCM, Service Delivery Management, Operation Manager, Change Manager from BirminghamMuenchen
  • B23 6BJ Birmingham / München Freelancer in
  • Graduation: Dipl.-Ingenieur (FH)
  • Hourly-/Daily rates: not provided
    Depends on duration location and project description. Please ask.
  • Languages: German (Native or Bilingual) | English (Limited professional)
  • Last update: 27.04.2020
KEYWORDS
PROFILE PICTURE
Profileimage by Olaf Seitz IBM Qradar, Project Manager, SCCM, Service Delivery Management, Operation Manager, Change Manager from BirminghamMuenchen
SKILLS
  • IBM Qradar Security Information and Event Management (SIEM),
  • IMAC Management,
  • Transition Management, Outsourcing,
  • Project management,
  • Team Lead, international teams,
  • Operation Management 24/7 worldwide,
  • Commissioning Manager,
  • Application Manager,
  • SCCM Software and Operating System deployment,
  • Change Management in a distributed environment over group of companies
  • Audit preliminary,
  • Service Management ITIL V2, V3,
  • Service Delivery Management,
  • Virtualization,
  • Quality Assurance,
  • Company Roll out,
  • Company RunDown,
  • eBusiness, E-Commerce,
PROJECT HISTORY
  • 01/2019 - Present

    • BWI IT, IT of Bundeswehr Federal Republic of Germany, Strausberg
    • 1000-5000 employees
    • Other
  • Network security monitoring with IBM Qradar Security Information and Event Management (SIEM)

  • 01/2018 - 12/2018

    • weltweites Chemieunternehmen (DAX), BASF S.A. Ludwigshafen
    • Other
  • Transition Project
  • - IMAC Management
    - Creation and conversion of standard changes into IMACs
    - transition of IT services to an international external service provider

  • 05/2018 - 05/2018

    • LEAG Cottbus
    • Energy, water and environment
  • Team lead preparation, detail planning and handover of package assembling process to an external provider in a carve out project

  • 10/2017 - 11/2017

    • DAX-Konzern, BASF S.A. Ludwigshafen
    • Other
  • Interim Rollout Manager
  • - Rollout Management
    - technical rollout planning worldwide
    - Stakeholder management worldwide

  • 12/2016 - 09/2017

    • Janz IT / ACP IT Solutions Hamburg
    • Internet and Information Technology
  • Setup patch management in dedicated customer environment with WSUS
  • - Asset management
    - Definition maintenance windows and maintenance planning, time scheduling of update rollouts
    - Stakeholder management
    - Update management Critical- and Security-Updates

  • 09/2016 - 10/2016

    • Goodyear Hanau
    • Industry and mechanical engineering
  • Windows 10 rollout preparation
  • - Windows 10 client definition
    - Definition of packaging docs, packaging preparation
    - Problem Tickets with international supporter

  • 09/2015 - 02/2016

    • BMW AG, Munich
    • Automotive and vehicle construction
  • Service Delivery Manager 24/7 worldwide
  • - Team Lead Operation (5 staff member)
    - Operation manager After Sales Server
    - Manager in charge Application
    - Ticket handling 24/7 worldwide, 1st. & 2nd Level, handling and solution of Problem and High Prio tickets
    - Organization of Status Meetings, creation and presentation of status reports
    - Organization of High Priority Meetings
    - Change Management
    - Service outsourcing to India

  • 09/2014 - 08/2015

    • BMW AG, Munich
    • Automotive and vehicle construction
  • Implementation Manager Server After Sales Server
  • - Server application rollout and commissioning 170 server worldwide
    - Creation od Backup Concept, Monitoring Concept, Support Concept
    - Set-up of Backup
    - Set-up of Monitoring
    - System administration
    - Set-up and monitoring automatically software updates

  • 09/2013 - 03/2014

    • FOITT - Federal Office of Information Technology, Systems and Telecommunication, Bern, Switzerland
    • Internet and Information Technology
  • Consulting and Operation SCCM
  • - Administration SCCM 2012
    - Administration of an client environment Windows 7 over several subsidiaries
    - Client administration, troubleshooting, ticket treatment with ticket system REMEDY
    - Rollout of security software
    - Implementation of a public key infrastructure (Two-factor authentication with Smartcards , encoding, authentication, digital
    signature)
    - Business Consulting: Process and structural improvement
    - Process optimization workflow, Analysis optimization potential of workplace operation

  • 10/2012 - 06/2013

    • TÜV Süd AG, Munich
    • Other
  • Consulting and Operation SCCM
  • - Migration SCCM 2007 to 2012
    - Administration SCCM 2007 and 2012
    - Administration of an mixed client environment Windows XP / Windows 7
    - Migration MS Office 2010 to MS Office 2013
    - Consolidation of an untended Java environment to the newest version
    - System administration
    - Client administration, ticket handling, troubleshooting
    - Packaging and Rollout of SCCM-packages

  • 09/2012 - 03/2013

    • American Startup in the virtualization business
    • Internet and Information Technology
  • Testing, usability testing and launch of a cloud-assisted virtualization solution for immediate, installation-free deployment of virtualized packages
  • - Cooperation with the Area Manager D-A-CH and the American developer team
    - Installation of an virtualized environment with VMWare 5.x

  • 01/2004 - 12/2012

    • Seitz.IT, self-employed
    • Internet and Information Technology
  • Project website development
  • 2004 - 2012, Seitz.IT, self-employed
    - Project website development with CMS lawyer’s office;
    - Project website development with CMS retail sales;
    - Lecturer for curses "Information Technology";
    - Computer service for SMEs and private customers;
    - own project: VMWare client virtualization, Beta testing VMWare ESX-Server, server consolidation, On-the-fly-Virtualization of
    physical server (relocation to virtual server during operation with minimal downtime in a time scale of seconds; backup of
    virtual machines during operation without shutdown.
    - Several projects with different themes for several customer: FTP server with user administration, firewalls, VOIP installation;
    DSL, cable modem, router, WLAN; WLAN-Security etc.;
    - Customer care presales and post sales;
    - Consulting eCommerce;
    - Customer: Lawyer’s office, Car Workshop, Hotel, Medical Publisher, Tax Accountant, retailer

  • 08/2011 - 12/2011

    • Draeger AG, multinational group with over 100 sub companies, Medical Engineering,
    • >10.000 employees
    • Pharmaceuticals and medical technology
  • -Win7 Readiness / Ongoing delivery / SCCM
  • - Quality Assurance for the packaged software
    - Package assignment with Active Directory
    - Rollout of packaged software with SCCM
    - Development of SCCM collections and task sequences
    - Rollout of operating systems with SCCM
    Environment: - Active Directory, SCCM 2007

  • 03/2011 - 07/2011

    • BASF SA, multinational chemical company (DAX), Ludwigshafen
    • Other
  • GPS III – European Application Recertification (Global PC Standardization), following project of GPSII in 2006 / 2007
  • - Quality Assurance of packaged software, multilingual environment
    - Repair of software packages
    - Preparation / adjustment of MSI packages for rollout
    - Scripting of packages with VBS - Visual Basic Script and XML.
    - Package assignment with Active Directory
    Environment: Wise Package Studio, Active Directory, LanDesk

  • 06/2009 - 03/2011

    • Public Project of Federal Government and two multinational Companies
    • 1000-5000 employees
    • Other
  • „Hercules“ of German Federal Armed Forces, Change Management for a nationwide IT infrastructure across multiple companies
  • - Cooperation with service management and release management
    - Distributed data centres, network structures, nationwide distributed service structures
    - Change management in a distributed environment over group of companies;
    - Reporting of Changes
    - Change classification, development of an classification matrix
    - Development of automated communication templates for change handling
    - Change Management between group of service companies and the customer (project owner, stakeholder)
    - Preliminary for Audit ISO 20000/2008
    Environment: IBM Maximo, MS Sharepoint

  • 06/2008 - 12/2008

    • IBM Suisse, Lausanne, Switzerland
    • >10.000 employees
    • Internet and Information Technology
  • Transition-Project
  • - Audit Readiness for Transition & Transformation of Unicible IT Services to IBM Suisse,
    - Project management installation VDI servers,
    - Managing equipment installers and suppliers,
    - Implementing of IBM IT security standards ISeC and ITCS104
    - Connection and transfer of acquired Swiss bank data center in the IBM network;
    - Security Compliance of ESX-environment with current IBM standards ITCS104, ISeC und GSD331.
    Environment: - VMWare ESX-Server, VMWare Desktop Infrastructure, ARS (Remedy), IBM SSCT (Standalone Solutions
    Configuration Tool) for IBM Server and Blade Center, Lotus Notes, Notes TeamRoom
    Standards: - IBM-Standards ITCS104, ISeC and GSD331

  • 12/2007 - 12/2007

    • tecis AG, Hamburg, Germany
    • Banks and financial services
  • Data collection, inventory und analysis of an environment of 24 from 31 servers for virtualization with Platespin PowerRecon;
  • - Creation of virtualization scenarios for this environment on the base of different machines
    Environment: - VMWare ESX-Server, Virtual Infrastructure, Platespin PowerRecon,

  • 01/2006 - 12/2007

    • BASF AG, multinational chemical company (DAX), Ludwigshafen
    • >10.000 employees
    • Other
  • worldwide software rollout
  • - Worldwide Rollout of Windows XP and application software with new hardware
    - Evaluation of software in different languages and proceedings with worldwide software owner
    - Evaluation of software in different languages according to the group standards
    - Quality Assurance for packaged software in different languages, Local Verification of Software, First Check, Back Check,
    Adjustment and repair of software packages
    - Setup of virtual test centres with VMware Server and Netviewer Enterprise Server
    - Netviewer Enterprise Server administration on site and remote
    - Package handling with Altiris SVS (Software Virtualization Solution)
    - Responsibility for Remote Testing;
    - Implementation and administration Remote Test Server (Netviewer Enterprise);
    - Remote connection of USB test equipment to the virtual test environment;

  • 10/2006 - 10/2006

    • European business consultancy
    • Other
  • Installation of VMWare Infrastructure 3 Standard and Enterprise with ESX-Server 3.0, VirtualCenter2;
  • Environment: - VMWare ESX-Server, Virtual Infrastructure

  • 10/2006 - 10/2006

    • worldwide company of tool industry, Landshut
    • Industry and mechanical engineering
  • Installation VMWare Infrastructure 3 Standard and Enterprise with ESX-Server 3.0, VirtualCenter2
  • - Workshops VMWare Infrastructure 3, (installation, configuration, handling);
    Environment: - VMWare ESX-Server, Virtual Infrastructure, Dell multi-processor server

  • 09/2006 - 09/2006

    • worldwide company of tool industry, Hamburg
    • 500-1000 employees
    • Industry and mechanical engineering
  • System configuration and resource management of ESX3 server, user administration, P2V- und V2V-consolidation of der existing server;
  • Environment: - VMWare ESX-Server, Virtual Infrastructure.

  • 01/2001 - 12/2004

    • Advance Bank AG / Advance Holding AG, Munich / Wilhelmshaven
    • 250-500 employees
    • Banks and financial services
  • Service-Management (Provider Controlling);
  • - Project: - Building a nationwide distributed corporate structure (over 60 subsidiaries);
    - nationwide distributed IT rollout;
    - Service management / provider management;
    - SLA management;
    - Business Consulting, process definition;
    - Asset management;
    - Coordination change management;
    - Troubleshooting;
    - Management for the software rollout;
    - Coordination of software testing for launch;
    - Operational and support concept for mobile enterprise employees;
    - IT Run Down of these nationwide distributed IT structure at the closing of this bank;
    - Liquidation of nationwide distributed assets;
    - audit-proof archiving of data and technology;

  • 01/2000 - 01/2001

    • Kirch New Media AG, Munich
    • Media and Publishers
  • Technical Product Manager, Consultant for eCommerce and user tracking;
  • - Development of an Media Portal: MAXDOME;
    - Requirements analysis of departments for an shopping portal;
    - Coordination of requirements for the development department;
    - Evaluation of eCommerce engine for Media Portal;
    - Evaluation software supplier;
    - Software architectural model for integration in the portal system;
    - Hardware- architectural model for integration in the IT structure;
    - Analysis portal environment und Integration IVW standard (media planning);
    - Usability tests for Website-Navigation;
    - User tracking, Data extraction of Server log files;
    - Requirements analysis based on use cases;

  • 01/1998 - 01/2001

    • E-Com Factory Berlin, Munich, own company
    • < 10 employees
    • Internet and Information Technology
  • Project manager
  • - Independent company formation, owner, manager;
    - Project manager, service manager;
    - business management, planning and execution;
    - Development Online Shopping Mall with Intershop;
    - eCommerce projects for several business customer;
    - Network design, Linux mail server and Linux firewall;
    - Web programming (HTML, JavaScript);
    - Webdesign (Photoshop);
    - System administration;
    - Marketing, customer care Presales and Post sales;
    - Budget responsibility;
    - Five direct reports;

  • 01/1996 - 01/1998

    • Computer System House (permanent position)
    • Internet and Information Technology
  • Product manager
  • - Product manager, sales manager;
    - Requirements analysis, planning, procurement and sales of active and passive network components for new development of
    an company network;
    - Building of own client base; Customer care;
    - Procurement / purchasing / sales / installation of hard- and software;
    - Requirements analysis and realization of an Hierarchical Storage Management System for Hierarchical File Storage with online
    access using a storage robot and optical jukeboxes;
    - Requirements analysis, development, planning, bid proposal management for a backup system for a medium-sized company
    network (250 employees) for time critical backup;
    - Development and realization of test scenarios and benchmark tests for performance optimization for desktop workstations,
    measurement of the performance enhancement,
    - Development of work processing sheets for upgrading of existing customer hardware (110 desktop workstations);
    - Conception, organization and realization of exhibitions, in-house exhibitions, trade fair (Subject data protection / privacy
    protection with selection of lecturers);

  • 01/1994 - 01/1996

    • agency of urban planning (permanent position)
    • Architecture and civil engineering
  • CAD-engineer
  • - CAD-engineer;
    - Administration AutoCAD;
    - Staff member coaching AutoCAD;
    - Coordination data exchange with architects;
    - Installation and maintenance of heat calculation programs;
    - Integration and maintenance of an heating design program in AutoCAD with creation of order records;

  • 01/1993 - 01/1994

    • Production site for production of accessories for household goods producers (permanent position)
    • Industry and mechanical engineering
  • Sales manager;
  • - Sales manager;
    - Building of own client base; Customer care;
    - Procurement and purchasing of assembly parts, supplier management;

TIME AND SPATIAL FLEXIBILITY
I'm available for fulltime projects worldwide. Berlin preferred.
OTHER
  • Boot Camp: SIEM IBM QRadar Boot Camp
  • Seminars "Administering System Center 2012 Configuration Manager”, "Deploying System Center 2012 Configuration Manager"
  • Certificate "ITIL Foundation V3"
  • Seminar "Project management according to PMI"
  • Seminar "VMware ESX Server"
  • Certificate "SAP Consultant FI/CO SAP R/3 Rel. 4.7"
  • Certificate "ASDIS Professional", "ASDIS Administrator", "ASDIS Distribution Manager"
  • Certificate "Intershop Solution Provider"
  • Certificate "HSM - Hierarchical Storage Management"
  • Certificate "Storage - Legato Networker"
  • Certificate "Network engineer"
GET IN TOUCH

Message:

Senderdata:

WEB PRESENCE