Keywords
Skills
Business Analysis, IT Management, Software Project Management, Lean Manufacturing, Supply Chain, Inventory Management, Costing, Sales Operations, International Trade, Manufacturing, MRP, ERP, Six Sigma, Quality Systems, Cross-functional Team Leadership, SOX, Supply Chain Management, Process Improvement, Product Development, Quality System, Project Management, Analysis, Continuous Improvement, Team Building, Management, Logistics, Training, Software Documentation
Project history
Freelance ERP Project Manager – Jan, 2014 to present
ERP Services
Providing world-class project management, consultancy services and local resources for ERP implementations in ASEAN. Besides, I will also support market research, business development and start-up services for companies, who are interested in setting up offices in Vietnam.
Asia ERP Delivery Manager at Procter & Gamble – Oct, 2011 to Dec, 2013
Consumer Goods
As a member of Global Delivery team, responsible for digitizing distribution side of the supply chain from P&G’s plants to consumers, I was accountable for successful delivery of Distributor ERP-related programs in Asia region. Scope of work included:
o Onsite visit to observe operations, both within P&G and distributors, to identify improvement opportunities
o Prepare Business Case and obtain concurrence from Corporate Lead Teams to initiate programs
o Develop Charter, accountable to acquire necessary funding and final project team
o Collaborate with Core Team to indentify key stakeholders and select appropriate project management methodology. Each regional program has 3-5 projects by country, 10-30 sub-projects by distributor. It is involved 60+ stakeholders and 5 - 50 team members, excluding vendor and distributors’ resources
o Majority of P&G’s IT works are outsourced. Thus, most of my effort, besides communication, is to focus on planning, conducting and controlling procurement for multi-million dollar ERP programs. Key value which I contributed here was to provide expertise in cost-benefit analysis, risk identification and commercial review, thanking to my background in software development, diverse hand-on knowledge from previous ERP implementations, as well as working experiences from both buyer and seller roles in the past
IT Manager/Business Analyst at Given Imaging (acquired Alpine Biomed) – Jan, 2009 to May, 2011
Medical Devices
I was responsible for overall IT, from IT projects, procedures to network and communication system, as well as coordinating with external vendors/resources to maintain continuous SOX compliance. Moreover, I designed and successfully implemented business workflows to move the facility in Vietnam from manual discrete to flow manufacturing using QAD. When the acquisition happened, I led the project to integrate Vietnam operations to Given’s SAP system. Key deliverables:
o Business processes design and implementation for each department as well as inter-department and inter-plant for the facility in Vietnam
o QAD functional support, including manufacturing, S&OP, MRP, purchasing, inventory management, product costing, intercompany sales, EDI and finance
o QAD and SAP implementation projects leading, workflow verification, system configuration, master data migration, pilot, training session, and User Acceptance Test
o Business analysis and communication with consultants of all SAP modules (HCM, MM, PP, SD, QM, FI-CO, Product Costing and DMS) to migrate both data and processes from QAD into SAP
o Risk analysis to improve processes to adapt with Given’s practices and standards and to take advantages of SAP
o IT infrastructure, including leased line, network, data center, disaster recovery, communication system, and external resources coordination to maintain continuous SOX compliance
o IT procedures, inventory, purchasing, budget, vendors, contracts, software licenses, Internet access, Active Directory, emails, and helpdesk of the facility
o Vendor assessment for ERP consultants and outsourced services
Customer Service Manager at Calgie Vietnam – 1 year
Financial Solutions
I managed Customer Service department, which had responsibilities of all tasks related to pre-sales, software demo, consulting, gap analysis, software implementation, training and support. With only 10 staff, I led 4 projects simultaneously.
Application Consultant at DST International – 1 year
Financial Solutions
My scope of work were presales, workshop/demo handling, consultancy services and business/gap analysis, software implementation, user training, UAT process, project management, go-live support and maintenance
ERP Project Manager at ScanCom International A/S – 1 year
Furniture
I worked for Sales and Marketing Department as ERP Project Manager, reported to Sales Director. My job was co-coordinating with IT/ Knowledge Management Department as well as other Departments to implement MS Dynamics AX (Axapta), details as follows:
o Responsible for managing one or more Axapta related projects within the constraints of scope, quality, time and cost to deliver specific requirements and meet customer satisfactions
o Interdepartmental coordinator by implementing the Axapta system on the trading side of the company and represents the interest of Sales towards other departments
o Interdepartmental communication
o Axapta training in both Vietnamese and English
o Database Administrator/Support function
o Reports and data gathering as per request from Group Sales Directors
Technical Consultant at Munters Pte. Ltd. – 8 years
Industrial Engineering
My responsibilities included:
o Technical consultancy to potential and existing clients
o Sales coordinator
o After Sales Services
o Office administration, HR and accounting
ERP Services
Providing world-class project management, consultancy services and local resources for ERP implementations in ASEAN. Besides, I will also support market research, business development and start-up services for companies, who are interested in setting up offices in Vietnam.
Asia ERP Delivery Manager at Procter & Gamble – Oct, 2011 to Dec, 2013
Consumer Goods
As a member of Global Delivery team, responsible for digitizing distribution side of the supply chain from P&G’s plants to consumers, I was accountable for successful delivery of Distributor ERP-related programs in Asia region. Scope of work included:
o Onsite visit to observe operations, both within P&G and distributors, to identify improvement opportunities
o Prepare Business Case and obtain concurrence from Corporate Lead Teams to initiate programs
o Develop Charter, accountable to acquire necessary funding and final project team
o Collaborate with Core Team to indentify key stakeholders and select appropriate project management methodology. Each regional program has 3-5 projects by country, 10-30 sub-projects by distributor. It is involved 60+ stakeholders and 5 - 50 team members, excluding vendor and distributors’ resources
o Majority of P&G’s IT works are outsourced. Thus, most of my effort, besides communication, is to focus on planning, conducting and controlling procurement for multi-million dollar ERP programs. Key value which I contributed here was to provide expertise in cost-benefit analysis, risk identification and commercial review, thanking to my background in software development, diverse hand-on knowledge from previous ERP implementations, as well as working experiences from both buyer and seller roles in the past
IT Manager/Business Analyst at Given Imaging (acquired Alpine Biomed) – Jan, 2009 to May, 2011
Medical Devices
I was responsible for overall IT, from IT projects, procedures to network and communication system, as well as coordinating with external vendors/resources to maintain continuous SOX compliance. Moreover, I designed and successfully implemented business workflows to move the facility in Vietnam from manual discrete to flow manufacturing using QAD. When the acquisition happened, I led the project to integrate Vietnam operations to Given’s SAP system. Key deliverables:
o Business processes design and implementation for each department as well as inter-department and inter-plant for the facility in Vietnam
o QAD functional support, including manufacturing, S&OP, MRP, purchasing, inventory management, product costing, intercompany sales, EDI and finance
o QAD and SAP implementation projects leading, workflow verification, system configuration, master data migration, pilot, training session, and User Acceptance Test
o Business analysis and communication with consultants of all SAP modules (HCM, MM, PP, SD, QM, FI-CO, Product Costing and DMS) to migrate both data and processes from QAD into SAP
o Risk analysis to improve processes to adapt with Given’s practices and standards and to take advantages of SAP
o IT infrastructure, including leased line, network, data center, disaster recovery, communication system, and external resources coordination to maintain continuous SOX compliance
o IT procedures, inventory, purchasing, budget, vendors, contracts, software licenses, Internet access, Active Directory, emails, and helpdesk of the facility
o Vendor assessment for ERP consultants and outsourced services
Customer Service Manager at Calgie Vietnam – 1 year
Financial Solutions
I managed Customer Service department, which had responsibilities of all tasks related to pre-sales, software demo, consulting, gap analysis, software implementation, training and support. With only 10 staff, I led 4 projects simultaneously.
Application Consultant at DST International – 1 year
Financial Solutions
My scope of work were presales, workshop/demo handling, consultancy services and business/gap analysis, software implementation, user training, UAT process, project management, go-live support and maintenance
ERP Project Manager at ScanCom International A/S – 1 year
Furniture
I worked for Sales and Marketing Department as ERP Project Manager, reported to Sales Director. My job was co-coordinating with IT/ Knowledge Management Department as well as other Departments to implement MS Dynamics AX (Axapta), details as follows:
o Responsible for managing one or more Axapta related projects within the constraints of scope, quality, time and cost to deliver specific requirements and meet customer satisfactions
o Interdepartmental coordinator by implementing the Axapta system on the trading side of the company and represents the interest of Sales towards other departments
o Interdepartmental communication
o Axapta training in both Vietnamese and English
o Database Administrator/Support function
o Reports and data gathering as per request from Group Sales Directors
Technical Consultant at Munters Pte. Ltd. – 8 years
Industrial Engineering
My responsibilities included:
o Technical consultancy to potential and existing clients
o Sales coordinator
o After Sales Services
o Office administration, HR and accounting
Local Availability
Only available in these countries:
Vietnam
GMT +7
