Keywords
IBM AIX
Technical Support
Change Management
Disaster Recovery
Networking
Quantum
Tape Libraries
Vmware
IBM Tivoli Storage Manager
Backup Devices
Skills
SUMMARY: Overall 9.8+ years of experience in providing specialist level support in the areas of Storage and Backup
Specialists.
Specialists.
- Currently working 1 month contract role as a Backup and Storage Specialists in Karmic Solutions Ltd, Luton(UK).
- Worked as a 3rd level support engineer in Capgemini, India from Aug 2014 to Apr 2015 and supporting IBM Storage, EMC Storage, TSM, AIX, IBM Protectier, ControlM tool, IBM Tape Libraries, Data Domain and EMC Avamar.
- Worked as a IBM/EMC Storage, VMWare and TSM/Netbackup support in Encora Technologies Pte. Ltd Deputed in IBM Singapore from Aug 2013 to Feb 2014.
- Worked as a TSM support in Llyods Bank, Pudsey(UK) Deputed in Wipro Technologies from Jun 2011 to Jul 2012.
- Worked as a Subject Matter Expert in Wipro Technologies, India from Feb 2009 to Aug 2013 and supported as HDS Storage, HDS Command suite, TSM, Data Domain, Quantum and EMC Avamar.
- Worked as a Storage Administrator for IBM, India from Feb 2007 to Jan 2009.
- Worked as a Backup & Storage Admin in Maples ESM Technologies Pvt Ltd Deputed in IBM, India from Sep 2005 to Feb 2007.
- Specialized in TSM 5.3v, 6.1v, 6.3v, 7.1v Servers and Client Administration
- Worked on Different Versions of IBM Tape Libraries, Commvault, Data Domain and Quantum.
- Worked on Problem and Change Management tools like Manage Now, CPMA, Solve, Remedy.
- Worked on AIX as a L2 activities for 2 years.
- Worked on EMC Avamar support for 18 months
- Following ITIL V3 framework for the provision of reactive and proactive Problem & Change Management.
- Experience in participated in CAB meetings & CMDB and License management.
- Experience in collect information from multiple sources that is from backup admin and server admin.
- Experience in networking and virtualisation platforms such as VMware and Hyper-V and comfortable leading an effort.
- Experience in performing capacity planning, performance analysis and development of data disaster recovery plans.
- Experienced in Disaster Recovery(DR) activity including networking and backup solutions.
- Worked on Data centre migration in managing risk and issue resolved in timely manner.
- Experienced documenting current application landscapes with interfaces and dataflows
- Experienced in working with 3rd party suppliers.
- Ensured all change and request work assigned to the team is performed in a timely manner as per the scripts and where possible, identify and work to resolve potential problems prior to implementation.
- Experienced in technical support for problem diagnosis and support initiatives by providing 24x7 hours technical callout facility for the systems that the team administers, maintains or provides support.
Project history
NA
Local Availability
Only available in these countries:
United Kingdom
Both
