SAP Hybris Consultant

• Hybris Commerce Project (El Araby Group)

? Business Vertical: Home Appliance Manufacturing and Distribution ? Role: SAP Hybris Solution Specialist / Project Manager
? Module: Hybris Commerce 6.6 - B2B Accelerator
? Timeline: 60 Calendar Days
  Key Responsibilities: ? Planning the project phases with respect to the scoping exercise and the phases timelines
? Hybris Commerce project scope fixation and breaking down the project main activities and tasks
? Drawing the solution design including the development objects, integration points with SAP ERP
Curriculum vitae
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(SD / MM) and with Hybris Commerce Mobile Application
? Determining the required system extensions to cover the project scope
? Planning the project sprints and solution walk through in accordance with the ongoing
configurations and development activities Knowledge Areas: ? Base Commerce (Base Store, Point of Service, Warehouse, Stock Levels, ATP)
? Hybris Commerce Webservices V2 / Hybris b2b OCC Addon (GET, POST, PUT, DELETE)
? Hybris Mobile Android APK - B2B Flavor
? Backoffice (Product Cockpit / Order Fulfillment Perspective)
? SOLR Search
? Flexible Search
? Import / Export (IMPEX)  

• Hybris C4C Service Project (Universal Group)

Business Vertical: Home Appliance
Role: SAP Hybris C4C Functional Consultant
Module: Hybris Cloud for Customer Service - 1802
Timeline: 5 Months
  Key Responsibilities: ? Participating in the business blue print meetings, conducting workshops with the system topics to
gather the client requirements
? Determining the solution design with the delivery manager and the development team
? Preparing the development list along with the technical specification for the system enhancement Knowledge Areas: ? Ticket Management
? Activity Planning and Visit Management
? Service Level Agreements
? Service Plans and Service Contracts
? Resource Scheduling
? Rule Editor
? Screen Adaptation Mode
? Data Workbench
? User Management
? Social Media Integration (Facebook / Twitter) with sentiment Analysis
? Service Analytics & Dashboards