HA

Hrach Andrii

not available until 07/28/2024

Last update: 06.09.2022

Consultant SAP CX

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Limited professional) | Russian (Limited professional) | Ukrainian (Native or Bilingual)

Keywords

Attachments

CV_Hrach_Andrii_2022_en_cx.pdf

Skills

  • Elicit and validation requirements;
  • Model business processes with BPMN;
  • Implementation SAP Sales and Services systems;
  • Adaptation SAP C4C;
  • Write project specifications for development and integration
  • Development of SAP Marketing Cloud;
  • Describe and test API via POSTMAN
  • Write instructions and train project team and users
  • Support and troubleshooting

Project history

11/2016 - Present
Consultant SAP C4C
UMA Consulting

UMA Consulting, Ukraine, Silver partner of SAP

MAIN RESPONSIBILITY
* Elicit and validation requirements;
* Model business processes with BPMN;
* Implementation SAP Sales and Services systems;
* Adaptation SAP C4C;
* Write project specification for development and integration
* Development of SAP Marketing Cloud;
* Describe and test API via POSTMAN
* Write instructions and train project team and users
* Support and troubleshooting




ССЫЛКИ
Description of result one of my project here
Link to my webinar about SAP Service Cloud here

* SAP Sales/Service Cloud 2019
* SAP Marketing Cloud (1902)
* IT School Hillel, "Business analysis", here
All SAP certifications here


SUCCESS PROJECTS
* Automation of sales processes in HoReCa.
Ukrainian Agroholding. 30 users
As SAP Sales Cloud Consultant
* Automation all processes for Sales Reps.
FMCG. 120 users
As SAP Sales Cloud Consultant
* Automation of the process of interaction with
new and current В2В customers.15 users.
As SAP Sales Cloud Consultant
* Automation of the Sales Department,
Customer Support and Marketing. Ukrainian
Logistic company. 100 users
As SAP Sales & Service Cloud Consultant
* Automation Marketing dept. Support and
replication of the system. Ukrainian Retail.
3+ million contacts
As SAP Marketing Cloud Consultant
* Participation in the development of selfwritten
CRM.
Ukrainian Farmacy Distribution. 30 users
As BA, PM

FUNCTIONAL STACK
* SAP Sales & Service Cloud:
Configuration, Fine-Tune, Adaptation, Access
rights, Workflow, Administration, MobApp, Odata,
Communication channels, ADFS, Form templates,
Reports
* SAP Marketing Cloud:
Configuration, Adaptation, Access rights, Odata,
Open Channel, Communication channels, Reports

12/2020 - 11/2021
Consultant SAP Marketing Cloud
Fozzy Group

Local Availability

Only available in these countries: Ukraine

Other

https://www.linkedin.com/in/andrii-hrach-b9a438157/
Profileimage by Hrach Andrii Consultant SAP CX from Dnipro Consultant SAP CX
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