Profileimage by Bhavna Nair SAP SD Associate Consultant, SAP SD Associate Consultant, Key team member from Pune

Bhavna Nair

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Last update: 07.05.2022

SAP SD Associate Consultant, SAP SD Associate Consultant, Key team member

Graduation: not provided
Hourly-/Daily rates: show
Negotiable, depending on the amount of job to be done
Languages: English (Limited professional)

Keywords

Attachments

resume_bhavna-nair-sap-sd.docx

Skills

Shipping Point determination, unit testing, regression testing, SAP, functional specifications, UAT, SAP SD, CRM

Project history

02/2019 - 05/2022
SAP SD Associate Consultant
Siemens
Roles & Responsibilities: Working as a Key team member

* Post implementation support; maintenance of the project.
* Providing production support and solving tickets in areas of SD Configurations etc.
* Gathering business requirements and doing feasibility analysis.
* Analyzing the impact of changes to be taken place.
* Interacting with business for User Acceptance Testing (UAT).
* Providing day-today operational and process support to users.
* Working on enhancements
* Working on output type
* Solving support and change management request raised by end users

SAP ECC EXPERTISE :

* Output type configuration and interface with technical team for invoice layout
* Knowledge of setting up Organizational Structures: Sales Organization, Distribution Channel,
Division, Sales Area, Plant, Storage Location, Sales Office, Sales Group, Shipping point and
loading point.
* Extension of sales Documents by using Mass transaction.

12/2015 - 03/2020
SAP SD Associate Consultant
Atos India Pvt. Ltd.

07/2017 - 08/2018
Key team member
NSN Nokia
* Solving Incidents before lapse of SLA
* Working on Standard change tickets and feedback tickets
* Working on Demand tickets
* Preparing KT Documents.

SAP ECC EXPERTISE :

* Solving issues with service orders
* Solving issues with service notifications
* Working on serial numbers and equipment
* Working on Enhancements in the system

04/2016 - 07/2017
SAP SD Associate Consultant
Roles & Responsibilities: Rollout Project- Logistics team

* Post implementation support ; maintenance of the project.
* Providing production support and solving tickets in areas of SD and CS Configurations etc.
* Gathering business requirements and doing feasibility analysis.
* Analyzing the impact of changes to be taken place.
* Interacting with business for User Acceptance Testing (UAT).
* Providing day-today operational and process support to users.
* Providing Post Roll-out support for the new Company codes.
* Upload of Legacy Data, Creation of Masters (Customer, Vendor ) using LSMW
* Solving support and change management request raised by end users.
* Resolve client issues by interacting with users.

SAP ECC EXPERTISE :
* Configuration & extension of Material master data and Customer data.
* Configuration & extension of vendor Master data by using LSMWs.
* Assigning customers to customer hierarchy via LSMW.
* Output type configuration and interface with NDC team for invoice layout
* Knowledge of setting up Organizational Structures: Sales Organization, Distribution Channel,
Division, Sales Area, Plant, Storage Location, Sales Office, Sales Group, Shipping point and
loading point.
* Extension of partner functions by using Mass transaction.
* Pre-analysis, manual configuration and post checkup(automation run) of NIAB calls for
Rollout projects.

04/2012 - 12/2012
Associate IT Consultant
Fujitsu Consulting India Pvt. Ltd
Roles & Responsibilities: Working as a Key team member

* Worked as a Shadow for Idemitsu project in Noida.
* Arranged and conducted interviews with Balaji Shetty (Plant Head, Oxyrich) and Ravi More
(Owner of Neel Techno) for a mock project on bottling plants in Pune.
* Additions: Accomplished cross -configuration on various subjects: I.E Below.
* Inter and intracompany stock transfer as well as inter-company billing.
* Worked on an implementation project as a tester.
* Credit Management.
* Third Party Sales

04/2009 - 02/2012
Marketing Manager & Partner
Pride Inn Associates(PIASSO)
Roles & Responsibilities: Working as a manager in real estate

* Responsible for the Marketing division
* Marketing (Corporate, individual and online)
* Customer service
* Customer Retention
* Hospitality management

04/2006 - 05/2007
Customer Service Advisor
4G, Talk-times, JP Boden
Roles & Responsibilities: Working as a Advisor in Mobil Phone, retail in Surrey UK

* Inbound Customer services
* Placing customer orders
* Client retention
* Handling customer complaints
* Worked at the Front end of their CRM software

08/2003 - 01/2006
Senior Customer Service Executive
Optimos (Orient Relationship Services Pvt. Ltd)
Roles & Responsibilities: Working as an Executive in Pune

* Calling up Major Corporations for events held by the organization (per ticket cost five to
ten thousand dollars).
* Prospective clients were MD's and CEO's or Directors of Major corporations. Selling
sponsorships and events
* Customer retention and membership renewal

05/2002 - 01/2003
Territory Sales Leader
American Express Bank Ltd
Roles & Responsibilities: Working as a Leader in Credit cards department in Pune

* Cold calling
* Selling to corporate' and retail clients
* Direct marketing of charge cards and credit cards
* Lead generation

Time and spatial flexibility

Ready to travel

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