Skills
A dynamic professional with 1.9 years of rich overseas and multifaceted experience in large/ medium
scale projects encompassing onsite planning, development, implementation and maintenance of C4C
system.
• An effective leader with distinguished abilities in end-to-end project, custom-designing CRM
solution, training & motivating team members to maintain deliverables within cost and quality
standard as per contractual agreement.
• Proficiency in CRM Go-Live Methodology and understand the business requirements, mapping
business processes and design solutions, ensuring business functionality adherence, enhancing
competitive advantage and manage stakeholder expectations.
• Maintenance and support of C4C system landscapes and having gained proficiency in grasping the
functionality and business process of service management, business improvement initiatives and
provide acceptable level of support to users.
scale projects encompassing onsite planning, development, implementation and maintenance of C4C
system.
• An effective leader with distinguished abilities in end-to-end project, custom-designing CRM
solution, training & motivating team members to maintain deliverables within cost and quality
standard as per contractual agreement.
• Proficiency in CRM Go-Live Methodology and understand the business requirements, mapping
business processes and design solutions, ensuring business functionality adherence, enhancing
competitive advantage and manage stakeholder expectations.
• Maintenance and support of C4C system landscapes and having gained proficiency in grasping the
functionality and business process of service management, business improvement initiatives and
provide acceptable level of support to users.
Project history
Local Availability
Only available in these countries:
India
