Customer Service

Career developed in the commercial airline with experience in the cosmetic and industrial with key accounts customers, sales planning, analysis of consumer market, sales management and prospecting and customer loyalty, acting in multinational and national companies, ability to serve customers in the pre and post sales, experience in analyzing customer needs, identifying new markets elaboration of strategic plans and in the studies of the actions of the competing companies. SAP knowledge of the SD module being responsible for the maintenance and improvement of the processes of the sales environment (SD), responsible for training and supporting the other area users, with great experience in project and approval tests in the SAP environment.