SAP IS Retail/ SD Consultant

• 12+ years of total work experience, which includes around 8.5 years of experience in SAP Implementation and support projects.
• Currently working with Atos  – Bangalore, India since January 2016
• Successfully completed two x full life cycle implementations (including onsite), support and rollout (SAP IS- Retail & R/3).
• Expertise in handling business case studies and creating business blueprints, configuring systems, master data, testing, user training and documentation.
• Successful in building relationships with key influencers & delivering on client requirements,  ability to integrate and harmonize successfully in a team, quick adaptability to new technologies and zeal to improve technical skills.

Educational Qualifications:

• PGDBA (Marketing - Full Time) in 2005 from Tasmac, Bangalore, India (Affiliated to University of Wales, U.K)
• B. Sc (Computers) from Mahatma Gandhi  University, Kerala, India in 2001

Skill Set:
                ERP Packages                     : SAP IS-Retail, POSDM, SD-MM
                Operating Systems           : Windows XP, Windows 7, Windows 8
                Office Suite                          : MS Office 2000/ 03/07, Office 2010/2013, Office 365
SAP Knowledge (R/3 and IS Retail):

• Defining and assigning the Enterprise structure.
• Creation and maintenance of Sites.
• Creating Account groups, number ranges, customer/vendor master, material/article master, info records and uploading data from legacy to SAP using LSMW.
• Creation and maintenance of MC and MCH levels.
• Configuration of sales, purchase document types, item categories, schedule line categories.
• Configuring Pricing Determination Procedure including condition tables, condition types, access sequence, and maintaining condition records.
• Retail pricing configurations.
• Defining delivery/GR and billing document types for different business transactions.
• Determination procedures like Partner Determination Procedure, Text Determination Procedure, Output determination, credit management, revenue account determination and integration with FI module, condition exclusion/ supplement, Free Goods, Material Listing/Exclusion, BOM, Material determination, cross selling and item proposal.
• Knowledge in Seasonal Procurement, 3rd party, consignment, and purchase order management, STO, Batch management, Variant Configuration, Route determination and Shipment.
• SAP POS interface, POSDM, third party system interfaces, outbound and inbound IDOCs.
• Master data maintenance, cutover and data migration activities, rollout activities.
• MM and SD user activities.
• Creating LSMW upload tool using batch input recording and direct input method.

SAP Experience:

• Project # 8                  : Delhaize

Client                                    : Delhaize Group, Belgium
Service Provider : Atos
Role                                       : Team Lead (SAP IS Retail)
Environnent                        : SAP ECC 6.0
Duration                              : Jan’16 to till date
Client Profile:
Delhaize Group is a food retailer headquartered in Brussels, Belgium and operating in seven countries and on three continents with 3402 stores. The principal activity of Delhaize Group is the operation of food supermarkets.
Responsibilities:

• Daily interactions with business users and conducting workshops to understand their business requirements and recommending solutions for the Delhaize SAP implementation.
• Preparing Solution approach and functional specifications and Prototyping.
• Conduct unit and user testing and preparing user documentations.
• Handling day to day issues for the business process gone live in SAP system.

• Project # 7                  : Triton Program

Client                                    : Wilkinson, UK
Service Provider : Capgemini
Role                                       : Sr. Consultant (SAP ISR)
Environnent                        : SAP ECC 6.0
Duration                              : Sep’13 to Apr’15
Client Profile:
Wilkinson or Wilko is a British high-street chain with over 365 stores. The Wilkinson product range concentrates on household essentials, including homewares, textiles, cleaning products, health and beauty lines, stationery, confectionery, pet products and kitchen and bathroom goods.
Responsibilities:

• Daily interactions with business users to understand their issues/requirements and recommending solutions for SAP IS Retail & POSDM.
• Coordinating with the offshore lead/team for assigning the incidents to the right resources and ensuring on- time delivery of services.
• Responsible for testing and preparing functional specs.
• Maintaining requirement tracker, Incident / CR tracker & Heat ticket tool.
• Coordinated and scheduled the transitions by interacting with SME’s and support team.

• Project # 6                  : Maxis IMPOS

Client                                    : Maxis, Malaysia
Service Provider : Wipro Technologies
Role                                       : Sr. Functional Consultant
Environnent                        : SAP ECC 6.0
Duration                              : September’12 to April ‘13.
Client Profile:
Maxis, is a mobile network operator headquartered at Kuala Lumpur, Malaysia, operating since 1993. Maxis provide a variety of mobile communication products and services.
Responsibilities:

• Supporting production activities and resolving user / interface issues.
• Leading and coordinating roll out activities.
• Interacting with users for the requirements for the development of custom business process & reports.
• Interacting with Abappers to meet the new development requirements of the business.
• Preparing functional design document and responsible for functional test after development.
• Preparing user documents and conducting trainings.

• Project # 5                  : Loblaw

Client                                    : Loblaw, Canada
Service Provider : Accenture, Bangalore
Role                                       : Retail functional consultant
Environnent                        : SAP ECC 6.0
Duration                              : Nov’10 to Apr’12
Client Profile:
Loblaw Companies Limited is Canada’s largest food distributor and a leading provider of general merchandise products, pharmaceuticals and financial products and services.
Responsibilities:

• Leading Data Governance, Archiving, Merchandising incidents by having daily calls with onsite consultants and Business users to understand the business requirements and solutioning.
• Assisting onsite consultants to complete their tasks on time for the new releases.
• Interacting with Abappers to meet the new development requirements of the business.
• Preparing functional design document and responsible for functional unit test after development.
• Maintaining requirement tracker, Remedy ticket tool, preparing training documents.

• Project # 4                  : Boots Core process program (Implementation project)

Client                                    : Boots, UK
Service Provider : Accenture, Bangalore
Role                                       : SAP Solution Designer- Store operations
Environnent                        : SAP ECC 6.0
Duration                              : Apr’10 to Sep’10
Client Profile:
Boots UK is a member of Alliance Boots, an international pharmacy-led health and beauty group. Boots have around 2,500 stores from local community pharmacies to large destination health and beauty stores.
Responsibilities:

• Analyzed current business processes, requirements and identified customized solutions required.
• Compiled and presented business process document.

• Project # 3                  : Project SAPhari

Client                                    : New Kenya Cooperative Creameries, Kenya.
Service Provider : ALTTAB Africa Limited (SAP channel Partner in Kenya)
Role                                       : SAP SD consultant
Environnent                        : SAP ECC 6.0
Duration                              : May’09 to March’10
Client Profile:
The Kenya Co-operative Creameries Ltd has been operating in Kenya since 1923. They are the largest business entity in the dairy industry in East Africa, with over 32 locations in and around Kenya, including 13 plants, 9 factories and 10 sales depots.
Responsibilities:

• Prepared As-Is and  To-Be documents (Business Blue print)
• Defined and assigned the Enterprise structure, Created Customer Material Information Record.
• Created Account Groups and Customer Master Data.
• Configured sales, delivery and billing documents types for different sales business transactions like Standard Order, Returns Order, Credit Memo and Debit Memo, cash sales as per the customer’s specific requirement, Configured returnable packaging process.
• Configured pricing procedure and maintained conditions records as per client’s requirements.
• Configured credit management and account assignment and automatic Account determination and integration with FI module.
• Configured free goods, output determination, Partner Determination Procedure, Text Determination Procedure, incompletion log, as per business requirements.
• Configured route determination, shipment process and shipment pricing and STO
• Handled Unit, Integration testing and User acceptance testing and prepared testing scripts.
• Trained SAP users, including navigating through the new desktop screens (graphical user interface) and prepared user manual.
•  Post implementation support for SD and MM

• Project # 2                  : Support and maintenance project

Client                                    : Malabar Cements Ltd.
Service Provider : QuestAm India Software Pvt. Ltd.
Environment                      : SAP E.C.C. 6.0
Duration                              : Dec’ 08 to May’ 09
Client Profile:
Malabar Cements is the largest dealer network in Kerala, India for cement sales.
Responsibilities:

• Prepared and completed additions in the enterprise structure.
• Interacted with the end users on a regular basis to resolve system issues.

• Project # 1                  : Project Varkeys (Implementation Project)

Client                                    : Varkeys Retail Ventures (P) Ltd, Kochi
Service Provider : SEAL InfoTech, Chennai
Role                                       : SAP consultant
Environment                      : SAP ECC 6.0
Duration                              : Nov ’07 to Oct ‘08
Client Profile:
Varkeys Retail Ventures P Ltd is the leading supermarket chain in Kerala, India.
Responsibilities:

• Involved in the study and analysis of AS-IS, TO-BE document (Business Blue Print).
• Involved in creating & uploading master data (vendor, article, and customer, MC, MCH, Info records) from legacy to SAP system.
• User manual preparation and conducting training (Logistics Inbound and Outbound) for core team members & end users in Logistics dept.
• Conducted configuration training to the IT department.
• Validated testing scenarios like Unit test, Scenario test, integration test and User Acceptance tests.
• Led rollout activities and post implementation enhancements.
• Roll out activities included creation of new sites, assigning respective MC to the sites, extending articles to the new sites, partner profile setting, and uploading of initial stock and  stock value.
• Created uploading tool using LSMW, new document types, new process mapping.
• Monitoring the Inbound and Outbound Idocs, SAP XI integration engine monitoring.
• Resolved day to day issues (SD and MM) of end users.

Functional Experience:
Company             : Chrysalis Health Care, Kochi, Kerala
Position                : Sales Coordinator
Period                   : Dec '05 to Sep '07
Responsibilities:

• Responsible for business expansion, client negotiations, procuring business orders & sales opportunities and ensuring high customer satisfactions.
• Led a team of six members.

Company             : Polson Offset Press, Kochi, Kerala.
Position                : Marketing Executive
Period                   : Jan '02 to Dec '03
Responsibilities:

• Drove the marketing and sales activities to achieve sales targets.
• Resolved all customer issues while ensuring high customer satisfaction.

Personal Details:
D.O.B                                     : 23 – 04 – 1981.
Gender                                  : Male.
Citizenship                         : Indian.
Marital Status                     : Married
Passport                               : Valid (No: K2247926, DOE: 20/06/2022)
Permanent Address         : L/57, Changampuzha Nagar P.O, Kochi, Kerala, India. Pin code: 682033.
Temporary Address         : Post Box No:15, 137 Boulevard Emile Jacqmain, 1000 Brussels, Belgium.