IT Technical Support
Dxc Technology
(Internet and Information Technology, 5000-10.000 employees)
Keywords
Skills
1 Aug 2016–1 Jan 2018 IT Manager
Kalama equipment, Guelma (Algeria)
_Small team management
_Hardware & Software installation
_Network infrastructures
1 Mar 2018–15 Oct 2018 Information Technologist Engineer
Ministry of Industry and Mines, Guelma (Algeria)
-System administrator
-Hardware(PC, printers,..) and software(windows, management, applications,..) installation
-Windows server administrator (AD, messaging,..) and Network configuration.
-Charged of digital information and communication
-Database administrator
3 Dec 2018–Present IT Technical Support
DXC Technology, Sony helpdesk
-First user contactEnglish and French via phone, mails, ticketing system and chat support.
-Resolve windows, hardware and network issues
-Cooperate with 2nd level team for problem solving and ticket escalation.
22 Feb 2019–Present Senior volunteer
Tempus Public Foundation, Budapest (Hungary)
Kalama equipment, Guelma (Algeria)
_Small team management
_Hardware & Software installation
_Network infrastructures
1 Mar 2018–15 Oct 2018 Information Technologist Engineer
Ministry of Industry and Mines, Guelma (Algeria)
-System administrator
-Hardware(PC, printers,..) and software(windows, management, applications,..) installation
-Windows server administrator (AD, messaging,..) and Network configuration.
-Charged of digital information and communication
-Database administrator
3 Dec 2018–Present IT Technical Support
DXC Technology, Sony helpdesk
-First user contactEnglish and French via phone, mails, ticketing system and chat support.
-Resolve windows, hardware and network issues
-Cooperate with 2nd level team for problem solving and ticket escalation.
22 Feb 2019–Present Senior volunteer
Tempus Public Foundation, Budapest (Hungary)
Project history
03/2019
-
Present
03/2018
-
10/2018
Information Technologist Engineer
Ministry of Industry and Mines
Ministry of Industry and Mines, Guelma (Algeria)
-System administrator
-Hardware(PC, printers,..) and software(windows, management, applications,..) installation
-Windows server administrator (AD, messaging,..) and Network configuration.
-Charged of digital information and communication
-Database administrator
-System administrator
-Hardware(PC, printers,..) and software(windows, management, applications,..) installation
-Windows server administrator (AD, messaging,..) and Network configuration.
-Charged of digital information and communication
-Database administrator
08/2016
-
01/2018
IT Manager
Kalama equipment
Kalama equipment, Guelma (Algeria)
_Small team management
_Hardware & Software installation
_Network infrastructures
_Small team management
_Hardware & Software installation
_Network infrastructures
Local Availability
Only available in these countries:
Hungary
