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Senior Program Manager
Infosys
(Internet and Information Technology, 1000-5000 employees)
Keywords
Telecommunication
Project Manager
Business Requirements
Cisco IP
Support
Controlling
IPTV
Networks
PLM
OTT
Business Consultancy
TM Forum career certified
Digital Transformation
Process Consultant
Business & IT Consultant
Interimsmanagement
Digital Rights Management
Digital Business Process
Customer Experience
Customer Orientation
revenue
Operations Support System - OSS
BSS
Telecommunication consultant
blockchain
Skills
Senior Manager and Program Consultant with 25 years of international experience and insight into the entire product and project cycles.
Skilled in product management and development methods, won bid and tenders, planned and delivered projects, as well as system integration, operations and SLA support.
Work and project experience in +50 countries across Europe, Americas, Middle East, China, India, Africa and South East Asia.
Certified Program manager (IPMA level A & B, PMP, Agile PMI ACP and SCRUM).
TM Forum certified (Telecom Management Forum) professional in business and operations processes, revenue assurance, digital transformation and customer centricity.
Certified IBM blockchain practitioner.
Industry expert in Telecommunication, ICT and Digital Broadcast and Media.
Executed business innovations and digitalization projects and collaborated on new digital ecosystems.
Work experience for blue chip technology leaders, start-ups and major operators in many different countries.
Innovation and evolution management with focus on business rationale, Go-to-market and customer experience management and monetization of new of new business ecosystems.
Excellent communication, negotiation and presentation skills at all levels C-level and senior management, developers and experts.
Experienced leader and manager of international teams as line manager and in cross-functional organizations.
Very seasoned business advisor, presenter, mentor and trainer to internal and external stakeholders.
Skilled in product management and development methods, won bid and tenders, planned and delivered projects, as well as system integration, operations and SLA support.
Work and project experience in +50 countries across Europe, Americas, Middle East, China, India, Africa and South East Asia.
Certified Program manager (IPMA level A & B, PMP, Agile PMI ACP and SCRUM).
TM Forum certified (Telecom Management Forum) professional in business and operations processes, revenue assurance, digital transformation and customer centricity.
Certified IBM blockchain practitioner.
Industry expert in Telecommunication, ICT and Digital Broadcast and Media.
Executed business innovations and digitalization projects and collaborated on new digital ecosystems.
Work experience for blue chip technology leaders, start-ups and major operators in many different countries.
Innovation and evolution management with focus on business rationale, Go-to-market and customer experience management and monetization of new of new business ecosystems.
Excellent communication, negotiation and presentation skills at all levels C-level and senior management, developers and experts.
Experienced leader and manager of international teams as line manager and in cross-functional organizations.
Very seasoned business advisor, presenter, mentor and trainer to internal and external stakeholders.
Project history
11/2021
-
01/2024
Led the transformation & Digital First program for the pilot Virgin Media. Managed agile IT development (intern/ extern) and DevOps migration to AWS cloud, OPS to FCAPS & ServiceNow. Cooperated with business owner and 3rd party to develop an IT portal enabling advanced business cases and partnerships for Retail, B2B and Wholesale. Paramount that all services went commercial on or before schedule above expectation.
03/2011
-
03/2023
Founder & Executive Consultant
PMC First project management consult
(Internet and Information Technology, < 10 employees)
Founded a profitable ICT/digital video bouquet consultancy and PM firm.
Won and executed three international audit tenders benchmarking and measuring services to optimize propositions (Quad-play) and processes.
Managed project and integrated systems (STB/OTT clients, TV apps, Ad insertion, monitoring).
Bid manager and ultimately accountable for profit and loss.
Sponsor and lead auditor: Process, operations and network design enhancement projects for Etisalat (IPTV, OTT, GPON, DTH, mobile).
Benchmark studies (Video and gigabit services, product and content propositions) for providers in Europe, Middle and Far East.
Sponsor and PMO: Digital transformation / OTT video consultancy for SG Media group, Delivery of Content management and subtitling systems.
Digitalization concepts for Al Salam Bank Bahrain, TMPA Africa Congo
Won and executed three international audit tenders benchmarking and measuring services to optimize propositions (Quad-play) and processes.
Managed project and integrated systems (STB/OTT clients, TV apps, Ad insertion, monitoring).
Bid manager and ultimately accountable for profit and loss.
Sponsor and lead auditor: Process, operations and network design enhancement projects for Etisalat (IPTV, OTT, GPON, DTH, mobile).
Benchmark studies (Video and gigabit services, product and content propositions) for providers in Europe, Middle and Far East.
Sponsor and PMO: Digital transformation / OTT video consultancy for SG Media group, Delivery of Content management and subtitling systems.
Digitalization concepts for Al Salam Bank Bahrain, TMPA Africa Congo
01/2019
-
07/2021
Technical Program Manager
Liberty Global
(Telecommunications, >10.000 employees)
Next-gen Horizon4/360 video solution delivery and launch at Magenta AT, UPC PL, Virgin Media
Migration and phase out of legacy services for VodafoneZiggo, UPC CH and PL, Virgin Media, Magenta AT.
Projects were implemented using agile PM for product definition and development and Scrum-fall for integration and operations.
Migration and phase out of legacy services for VodafoneZiggo, UPC CH and PL, Virgin Media, Magenta AT.
Projects were implemented using agile PM for product definition and development and Scrum-fall for integration and operations.
10/2014
-
12/2017
PRINCIPAL BUSINESS CONSULTANT
Huawei
(Telecommunications, >10.000 employees)
Led and completed 8 video strategy consultancy projects with Tier 1+2.
Piloted two business innovation projects (monetizing video) with Telco’s.
Refined Go-to-Market campaigns (content, product, price) for two clients.
Represented Huawei on trade shows and liaised with content partners.
Business consultant:
Turkcell Social video app, MTN South Africa / Megacable Mexico “Mobile Video mall”, MuchTV app (IoS/Android/Windows), Growth strategy FIFA World Cup, Converged OTT product and content proposition (Airtel,IDEA India), 4K TV service (Proximus Belgium, Vodafone Spain, China Mobile)
Innovation consultant:
FTTx monetization and OTT uptake modelling (Orange Poland)
OTT Mini-TV (Deutsche Telecom)
Market Analyst:
Pay-Tv market analysis Belgium, Turkey and Germany, Deutsche Telekom Entertain TV deep dive, Content strategy BT Sport vs. Sky UK
05/2008
-
02/2011
PROGAM MANAGER VIDEO SOLUTIONS MEA
Nagra
(Internet and Information Technology, 500-1000 employees)
Set-up the regional office, managed and mentored teams (intern/extern).
Implemented VoD projects for Etisalat and Atyaf with a turn-over +$5MM.
PGM: Turnkey hybrid cable/IP video on demand project, E-Vision UAE
PGM: IPTV and triple-play service project , Atyaf Bahrain
04/2006
-
04/2008
GENERAL PROJECT MANAGER
Nokia
(Telecommunications, 5000-10.000 employees)
General project manager combining bid manager, project manager and service manager in a unique role.
Won the turn-key project as bid manager together with sales.
Led the IPTV turn-key delivery technically and commercially until launch.
Realized $32MM in sales with 12% EBIT, sold SLA contracts for $5MM.
General PM: IPTV turnkey project, Deutsche Telecom Croatia
Local Availability
Open to travel worldwide
