Profileimage by Sharjeel Sayed DevOps | AWS | Kubernetes | Architect | SRE with 18 Yrs Experience from

Sharjeel Sayed


Last update: 09.10.2020

DevOps | AWS | Kubernetes | Architect | SRE with 18 Yrs Experience

Graduation: B.E. Mumbai University
Hourly-/Daily rates: show
Languages: English (Native or Bilingual)




18 years of hands-on experience managing Distributed Systems and MicroServices for Fortune 500 Companies, Banks, ISPs, Data Centers and Startups

✅ Cloud : Amazon Web Services, DigitalOcean, Heroku, Linode, Vultr
✅ Container Orchestration : Kubernetes, Docker Swarm, Rancher, Kops, EKS, ECS, Fargate, OpenShift
✅ Infrastructure as Code : Ansible, Terraform, CloudFormation, Beanstalk
✅ CI/CD : Jenkins, GitLab, AWS CodePipeline
✅ Linux : Ubuntu, Red Hat, CentOS, Amazon Linux, Debian
✅ Web Servers : Nginx, Apache, IIS
✅ Monitoring : Nagios, Prometheus, Grafana
✅ Database administration : MySQL, PostgreSQL
✅ Search : Elasticsearch/Elastic Stack, Lucene

Project history

11/2015 - Present
Manager, Systems Engineering (1000-5000 employees)
Internet and Information Technology
  • Headed the IT Operations, NOC, DC Ops and IT Procurement teams before moving to a Systems Architect Role
  • Managed Datacenters located across 3 locations in the USA and an in-office Datacenter.
  • Responsible for managing AWS accounts and identifying and implementing cost saving measures
  • Fine-tuned and streamlined processes for efficient management of day to day operations.
  • Designed and implemented Infrastructure for in house and external applications.
  • Run POCs for new solutions and technology stacks providing technical expertise and full hand holding till handover to Operations Team leading to ‘Business as Usual’

02/2015 - 11/2015
Senior Manager / UNIX SME
NetMagic Solutions, a subsidiary of the Japanese telecommunication company, NTT Communications is a
leading provider of managed hosting and cloud services in India.

Roles and Responsibilities:
* Liaising with prospective customers to understand technical requirements
* Brainstorm with Solutions Engineering to come up with optimized solutions
* Prepare RFP's
* SLA and Price Negotiations for dedicated customers (SM+)
* Project plans for transition and management of all stages of System Integration
* Handover to Operations Team leading to 'Business as Usual'.
* Hands-on support for technical issues.
* Infrastructure Assessment of existing customers to identify Single Points of Failures

Project: Transition Management from February 2015 till November 2015
* On boarding new customer for high worth greenfield projects
* Systems Integration of new and existing customers.
* Solution and Architect of new and existing infrastructure for maximum efficiency and cost

Project: Setup and Management of Servers for Citrus Pay from February 2015 till November 2015
* Citrus pay was one of the major clients of Netmagic with majority of their infrastructure
hosted at NM Datacenter
* I was leading the project which involved setting up their payment gateway servers and day to
day management.
* We also setup Log Centralization and Analytics Interface for their application and web servers
using ELK Stack

01/2014 - 02/2015
Linux System Engineer
LRN ( is a US based firm, with offices in LA, New York, London and Mumbai that advises
companies on corporate ethics and value based cultures. It specializes in E-learning web-based

Roles and Responsibilities:
* DevOps Engineering
* Production and Development Server Support
* Application and Server Deployments
* Scaling forecast and planning

Project: Server Infrastructure Support from January 2014 till date
* Server infrastructure management for physical and virtual (VMware) servers running RHEL and Centos
* The application stack was Perl and Java Based Web applications running on Apache, Tomcat and MysSQL

02/2012 - 06/2013
Senior Systems Analyst
IVY Comptech; Interactive Entertainment AG
IVY Comptech is a wholly owned subsidiary and the development center of Bwin.Party Digital
Entertainment. Bwin.Party Digital Entertainment ( is the world's largest
publicly traded online gaming firm, formed by the March 2011 merger of PartyGaming plc and Bwin
Interactive Entertainment AG
Roles and Responsibilities:
* Production Server Support
* Release and Change Management
* Application and middleware support
* Site Reliability Engineering
* Automation tools scripting

Project: Production Engineering Support (WEB) from February 2012 till June 2013
* SRE for Production servers
* The environment consisted of around 2000+ servers running, RHEL and Windows servers running a
large variety of middleware technologies and webservers like Apache, Tomcat, IIS, Strongmail
and Load Balancers.

03/2008 - 02/2012
Technology Specialist
Wells Fargo Bank
Wells Fargo ( is the fourth largest bank in the US by assets and the second
largest bank in deposits, home mortgage servicing, and debit card and by market capitalization.

Project: Wholesale Production Support from March 2009 till February 2012
* Wholesale Production support team was responsible for availability of Production servers of
the Wholesale Division of Wells Fargo Bank and the newly migrated Wachovia Bank servers.
* The environment consists of around 4000+ servers running Windows, RHEL and Solaris servers
running a large variety of middleware technologies and webservers like IIS, Apache, Nginx, WebLogic
and WebSphere.
* Was awarded Wells Fargo "Service Excellence" award for developing a 'Bash' and 'Expect' based
tool, which resulted in an annual saving of $78,000.
Roles and Responsibilities:
* Production Server Support
* Change Management
* Application and middleware support
* Maintaining Business Availability of Applications
* Developing tools for daily tasks
Project: CERM Application support from March 2008 till March 2009
* CERM application support team was responsible for maintaining and supporting the web
application development cycle.
* The environment consists of around 200 servers running Windows, RHEL and Solaris OS with IIS
and Weblogic.
Roles and Responsibilities:
* Supporting the web application development lifecycle
* Application and middleware support
* Configuration management
* Code Deployments

04/2007 - 02/2008
Tech Lead
Genpact Limited ( is a global business process and technology management

Roles and Responsibilities:
* Web applications deployment and maintenance
* Root Cause Analysis
* Mentoring junior engineers
* Identify and implement new technologies to improve web server management operations.
* Automating tasks and scripting

Project: Web Operations for NBC Universal from April 2007 to February 2008
* NBC Universal Media, LLC (formerly known as NBC Universal, Inc.) is a media and entertainment
company engaged in the production and marketing of entertainment, news, and information
products and services to a global customer base.
* We managed their web servers, which ran on Apache, Nginx, Tomcat, IIS and Jboss, web servers
located across various data centers in the USA.

03/2003 - 04/2007
Infrastructure Manager
Mega E-Services Pvt. Ltd.
Mega E-Services was a software development firm specializing in CRM applications and IT
Infrastructure management. I was managing the infrastructure division since its inception. As of
2008, Mega E-Services merged its operations with Skenzo (A Directi Company)

Roles and Responsibilities:
* Deployment and management of servers.
* Security hardening of OS, web servers, database servers and applications.
* Client interaction to understand applications needs and provide cost effective solutions for
lowering total cost of ownership.
* Identify and implement new technologies to improve server management operations.

Project: ISP services Management for Software Technology Parks of India from September 2005 till
April 2007
* STPI is a leading Indian ISP providing connectivity to large corporations across India. The
National Internet Exchange of India, also known as NIXI, is hosted at STPI Mumbai, which
provides Internet gateway services for all other Indian ISPs.
* I played a lead role in designing and implementing a stable, secure and a load balanced server
architecture, which led to a major uptime of services.
* Designed and deployed anti-spam Mail Filtering solution using Spamassassin and mail relay
using Qmail and Postfix
* Rebuilt DNS infrastructure using Djbdns with separate authoritative and resolver DNS server
* Built and managed Cacti, MRTG, corporate gateway firewall and Proxy Caching with content and
antivirus filtering using Squid and Shorewall.
Project: Server Management and CRM/SCM management for Procter and Gamble from March 2003 till April
* Procter and Gamble is a global FMCG giant. My employer Mega E-Services had been developing
their CRM/SCM applications for projects like Pampers baby club, SK2 lounge, Mediabase, Autoclaims
, Popmats and Fakebusters. I managed these application servers that ran off the Sify data
center in Mumbai.
* The infrastructure comprised of Windows servers running IIS, Jrun, and Microsoft SQL Server
and reporting tools like Microstrategy.
* My achievements include reducing the number of servers by consolidating the OLAP and OLTP
based applications with a minimum downtime migration strategy.
Project: Server Management and SCM deployment for Bayer from October 2005 till April 2007
* Bayer Crop Science is an SCM portal, running on a Linux Server hosted at VSNL Mumbai. The SCM
portal is a Perl based web application with MySQL database server.
* I was involved in deploying, securing and hosting the application code on the servers.
* My other responsibilities included regular auditing of this server and performing various
local and online tests to ascertain the security state of the server.
Project: Server Management and CMS deployment for Indigene Pharmaceuticals from Feb 2006 till Jan
* Indigene is a US based pharmaceutical firm.
* Their corporate and product websites developed using our in-house CMS application runs off a
US based Linux server managed by me. The CMS application is written in Perl and runs off a MySQL
database server.
* I was responsible for deploying their application to our in-house CMS model
Project: Search Engine for ING from July 2006 till October 2006
* ING is a global financial services company.
* Deployed and integrated Lucene for search function on their Investment Management website for
Asia Pacific region.

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