Description
Application Specialist KYC with profound Application Management knowledge wanted for our Zurich based client in the financial sector.Your experience/skills:
- University degree in computer science with practical experience in application management and Appway
- Strong knowledge of Business Process Management concepts along with Incident Management and KPIs tracking
- Several years of working experience in front technologies like HTML, Java Script, CSS, Ajax, XML
- Familiarity with Client Data Management systems, Client Relationship Management, software development and customization processes within the banking sector
- Languages: fluent German both written and spoken, English is advantageous
Your tasks:
- Contributing IT Service Continuity Management, Lifecycle management and IT Service Roadmap and guiding in Disaster Recovery tests
- Monitoring improvement of system performance and availability coupled with coordinating deployments into Test and Production environments
- Providing support to 1st and 2nd Level Support, handling 3rd level support incidents and requests, implementing detailed documentation for the operation as well as reviewing Strategy, Planning and Management
- Maintaining an IT Service or infrastructure component, Solution in Appway Studio, IT Documentation as well as organizing training for the support staff and technical management staff
- Supporting IT Service Owner in lifecycle planning of applications as well as in defining and managing OLAs for IT Services based on different service level agreements
Start:
Duration: 24MM+
Location: Zurich, Switzerland
Ref.Nr.: BH12616
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more