Description
Position Duties & Responsibilities
- Gather and define Software requirements
- Communicating with key Business Colleagues to gather their software needs
- Serve as the primary support resource for address issues and needed enhancements to meet business needs.
- Test programming code
- Work with Business Colleagues and global team to use developed code
- Excellent time and project management skills
- Requires logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Requires contact with others (face-to-face, by telephone, virtual meetings, VOIP or otherwise) and the ability to work and interact in a group or team.
Education Requirement(s):
- BS in computer science or related field
Skill & Competency Requirements:
- 5+ years of experience software system maintenance and coding
- Self-Starter
- Analytical Skills - ability to visualize, gather information, articulate, analyse, solve complex problems, and make decisions.
- Knowledge of Visual Studio 2010 onwards is required (C#).
- Knowledge of SQL Server is Required.
- Knowledge of API programming is required.
- Knowledge of Oracle is required.
- Knowledge of ASPECT Contact Centre is preferred.