Description
On a daily basis you will be:Researching and responding to enquiries received via phone, email, internet or mail.
* Documenting the enquiry and response accurately and completely according to relevant Standard Operating Procedure (SOP)/ Work Instruction (WI), and regulatory guidelines.
* Responsible for identifying and recording, or triaging to responsible designee, adverse events and product quality complaints as well as processing fulfilment.
* Exhibiting broad knowledge of an assigned therapeutic area and a solid understanding of pertinent disease state(s).
* Handling escalated MI enquiries from various sources.
* Creating and maintaining MI documents by ensuring that responses are medically and scientifically accurate, timely, balanced, and meet customers' needs.
You will be Fluent in speaking Swedish have one or more the following skills/experience:
* Bachelor's degree in a science/health-related field (Pharmacy Degree Preferred).
* Some Pharmacy/Hospital experience preferred
* Medical Information/Pharmaceutical experience preferred
* Excellent verbal and written communication skills.
If you are interested in this opportunity and want to work for one of the world's largest multinational pharmaceutical companies, please forward your CV or for further information, you can contact me on the details below. If this role isn't for you, but you know of someone who would be interested, we offer £200 in vouchers through our referral scheme so what are you waiting for!
To find out more about Real please visit www.realstaffing.com
Real Staffing, a trading division of SThree Partnership LLP | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales