Description
Service Solution ManagerWe are currently recruiting for our client, a prestigious telecommunications company, for a Service Solution Manager to join their business in Belgium.
Position Title: Service Solution Manager
Position Type: Permanent
Start Date: ASAP
Location: Brussels
Contact: Kimberly ReMine |
Requirements
- Be responsible for professional service solution sales target (order, revenue, profit, etc.)
- Be responsible for Professional service market planning
- Be responsible professional service solution Sales Strategy
- As 1st owner of service solution, perform various customer interface activities deeply.
- Find customer requirements, pain points. Identification of Service Sales opportunities.
- Sales leads and opportunities management.
- Design and drive the customized service solution development and sales actions.
- Sales project operations from service solution perspective.
- Organize and participate in Service Bidding. Provide competitive/deliverable/profitable service solution and quotation to support product and service sale.
- Primary service solution interface and point of reference for the customer’s inquiries and follow-up
- Service customer satisfaction and Customer Relationship management
- Pro-active Customer expectation management
- Service marketing activities to improve Service Branding in different customers.
- Researching the market and competitor's activities.
- Proactively working with cross department.
Qualifications
- 7+ years of experience in the telecommunications industry, specifically in Western Europe
- In depth knowledge of telco service strategies
- Strong pre-sales, bidding, and tendering experience in the telecom industry
- Ability to design customized service solution based on customer’s requirement and pain points
- Strong customer interfacing exposure
- Fluent English and Dutch or French languages
Please submit your CV to: kimberly(at)manningglobal com
Quoting reference: MGKRSSM6957
Or call Kimberly on: