IT Transition Manager - ACROSS EUROPE

Brussels  ‐ Onsite
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Description

IT Transition Manager, transition, service management, ERP, ITIL, knowledge management, shared services, Amsterdam, Brussels, Barcelona, Geneva, Paris

IT Transition Manager responsible for rolling out a new ERP system company wide. With a new service delivery model, you will be tasked with transitioning from a model centered on the application to an end-user centric model. The role can be based in either Amsterdam, Barcelona, Brussels, Geneva or Paris with frequent travel to other locations.

Responsibilities involve:
* implementing new software/ERP blueprint and building the service portfolio
* defining/implementing all the ERP related service support processes,governance rules,committees
* defining the learning/knowledge management strategy
* service performance evaluation
* extensive stakeholder engagement and educating stakeholders
* implementation of a progress report, a quantifiable risk register & issue log
* preparation of documents for Board meetings

The Transition Manager will have extensive knowledge & exp of IT Service Management, implementation of ITIL framework, ERP deployment & support, activity mapping and has worked in international complex environments with remote teams.

The JM Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. The JM Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.

Start date
ASAP
Duration
12 MONTHS
From
JM Group
Published at
14.02.2017
Project ID:
1287607
Contract type
Freelance
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