Description
Type - Temp; approximately 3-months to start (possible extension)
Rate - $15.00/hr (no benefits/no paid time off/no holiday)
Shift - 7am to 4pm; M-F
Start - Immediate upon clearing criminal background, drug screen, employment/education verification
Location - Cypress Waters/Coppell, TX
Description
Working under general supervision, a Tax Servicing Specialist conducts research of property tax data using a large variety of tools and systems; performs duties such as
- Processing tax payments
- Researching complex tax issues
- Searching and investigating information contained in multiple systems
- Obtaining tax amounts from various taxing authorities via phone, websites and internal systems.
- Responsible for meeting Client expectations and internal production and quality benchmarks.
Essential Functions/Responsibilities:
- Conduct physical research of data requiring the exercise of judgment and discretion.
- Extract and enter appropriate data into various systems and/or database.
- Analyze information obtained, draw conclusions based on findings and update any systems needed.
- Cross-functional and cross-team partnership
- Handle escalated/complex tasks
Education: HS Diploma/GED
Required Experience and Skill Requirements:
- Two to four years related experience with the following is preferred Mortgage company Property Tax processing, Escrow, Title company
- Strong attention to detail
- Tenacity for solving detailed issues
- Ability to apply good judgment in decision making
- Good Written and communication skills
- Strong customer service and analytical skills Intermediate
- Computer Skills
- Ability to create/update documents and spreadsheets using basic formulas and formatting.
- Comfortable navigating between multiple systems and programs.