Description
User Researcher - Banking - Digital
An excellent opportunity has arisen for a User Researcher to work for one of the UK's leading banks based in London.
My client is looking for candidates with the following skills and experience;
* Ability to design and run usability studies on paper and digital prototypes and live sites/devices to improve digital services and products.
* Strong knowledge of managing the development and collation of research assets required to conduct research to agreed timescales.
* Ability to perform cross platform research - mobiles/laptops/tablets.
* Analyse research outcomes and develop professional reports that promote objectivity and the voice of the customer.
* Strong stakeholder management skills, with the ability to liaise with stakeholders including senior management, product teams, legal, compliance, innovation and digital transformation teams.
* Support the Senior User Research Manager to review and assess research requests and advise teams about the best method of engaging with customers.
* Ensuring all research projects have defined goals and objectives and outputs can be measured and easily understood by project teams and the User Research Team
As an experienced User Researcher you'll have expertise in designing and conducting unbiased lab-based, remote and onsite user research on prototypes for the public and secure sites and devices, making recommendations to projects and senior stakeholders.
This is an excellent opportunity that is likely to lead to extensions and further opportunities.
Recruitment Zone acting as an employment business in regard to this advert.