Speaking Dutch Service Manager

North Brabant  ‐ Onsite
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Description

Proteus Europe is searching for Service manager speaking Dutch available immediately for a short term contract in the Netherlands

Our Client:-
Are a globally respected consultancy company who operate at the highest levels of service and successful delivery. They have a track record for delivering projects on time with customer satisfaction as their first priority. They set high standards and as such working with them also reflects on your high standards of service and programming ability.

Your New role:-

Project description/Scope of Work
- Acting as single point of contact regarding delivered services as stated in agreed contracts, quality of the services and service improvement plans via new or improved processes as required ensuring customer satisfaction.
- Manage transition management from projects to support within Enterprise Applications
- Supports and adheres to management of contractual agreements in compliance with company policies.
- Control Delivery Cost and Quality
- Governs the Improvement and Implementation Quality Process

Daily acitivities
- On- and offboarding resources
- Organize and participate in meetings
- make minutes
- follow up on actions
- track delivery
- Prepare (management) presentations and reports
- Check and analyze reports
- Baseline reports
- Monthly trend reports functionally and technically

Your Skills and experience:-

Essential Skills:-
Requested skills
- Technical knowledge/understanding
- Infrastructure concepts
- Technical application Management
- Functional application Management
- ITIL skills
- Good communication skills
- Cost effective attitude
- Motivated team player
- Good knowledge of English language

Personal Characteristics
- Energetic, eager
- Result and Quality driven
- Conscientious person with eye for detail.
- Finisher
- Independent, pro-active and takes up responsibility.

Proteus Europe operates in partnership with our candidates by building strong and lasting
relationships at all levels.

If you apply for this role, we will:

- Contact you within one week to discuss your current situation and suitability for this role.
- Keep searching for other suitable positions should this role not be right for you.
- Keep you informed at every stage of the recruitment process.
- Actively follow up with our client on your behalf to gain useful feedback throughout the process.

If you are looking for a new role, but this role isn't quite right for you, please contact us in confidence for a discussion about how we can help you.

Start date
ASAP
Duration
3 months
From
PROTEUS EUROPE
Published at
17.03.2017
Project ID:
1307777
Contract type
Freelance
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