Description
Digital Technical Business Analyst - Hong Kong - Cantonese and English speaking
(Business Analyst, Digital Analyst, Technical Analyst, Digital Business Analyst, Technical Business Analyst, Hong Kong, Asia)
One of our Blue Chip Clients is urgently looking for a Digital Technical Business Analyst.
Please find some details below:
Must be local to Hong Kong
Must speak fluent Cantonese and English
General Responsibilities and Experience:
Project Execution
Knowledge of formal change management processes and systems.
Assists in the preparation and implementation of project and program plans. Adheres to and can apply different project management disciplines to own work as part of SDLC (eg, project planning and tracking, status reporting, risk identification, issue tracking)
Escalates issues appropriately and works with Support Teams, product teams and stake-holders to clarify and resolve.
Analyze key metrics to improve implementation and deployment of self-order digital commerce.
Excellent communication and facilitation skills in English. Other major European languages would be a bonus
Present information in a business-friendly language & ability to present information to decision makers that is relevant, compelling & timely
Flexible yet able to empathize with market teams to drive progress
Experience
A minimum of 4 years' experience as a business analyst or equivalent role, ideally having previous experience of self-order Digital commerce and/or point of SALE solutions in the retail sector, or working within a Digital Commerce agency.
Experience of business process engineering - capable of interpreting user/customer requirements and translating these in to clear and concise process flow documentation. Knowledge of formal change management processes and systems with direction from the Digital commerce Deployment Manager, can bridge the gap between the business customer and the technology solution providers.
Experience working with Global (virtual) teams preferred.
Technology
Knowledge of tools and process required to package and publish Apple and Android applications.
Proven business analysis skills such as ISEB from the British Computer Society, PMI-PBA or similar.
UIX design skills and ability to create Customer Story Boards preferred.
Expert user of Microsoft toolset (Word, Excel, PowerPoint, Visio, MS Project, SharePoint).
Working knowledge of architecture and design - Interface architecture, visual design, and user experience.
Other Attributes
Work in an international and culturally diverse environment.
Self-motivated and directed, with keen attention to detail.
Ability to influence decisions to ensure the best outcomes.
Work to tight timescales with high quality deliverables.
Ability to build strong cross-functional relationships.
Energetic, enthusiastic, organized, customer focused with a strong attention to detail.
Good problem solver/lateral thinker.
An empathetic, active listener.
Work to tight timescales with high quality deliverables.
Ability to build strong cross-functional relationships
Please send CV for full details and immediate interviews. We are a preferred supplier to the client.