Contracts Co-Ordinator - 3 month contract - South County Dublin

Job type:
on-site
Start:
ASAP
Duration:
3 months
From:
IT Alliance Ltd
Place:
Dublin
Date:
04/01/2017
Country:
flag_no Ireland
project ID:
1317508

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IT Alliance are a provider of IT managed services to organisations around Ireland and the UK.

You will be working as part of IT Alliance managed service team into a global software and IT vendor based in South County Dublin.

The role of Contract Management Co-ordinator is responsible for the following:

  • Maintenance of On-Boarding SLA

  • All Data should be checked and validated before starting the on-boarding SLA (Credit Services stage of the on-boarding)

  • Where on-boarding are outside SLA, evidence of chasing emails and conversations should be retained

  • Good attendance and time keeping

  • All Training requests should be adhered to

  • Ad -Hoc projects for each team member

  • Accurate and timely reporting when required

  • Participate in additional P&F initiatives as requested

  • AD Hoc Requests

  • Provide cover for other roles as requested (within acceptable workload constraints)

  • Queries & Run Management - Acknowledgement within 24 hours

You are required to have the following experience:

  • Minimum 3 years demonstrated work experience in an operations environment including, account management, customer service, business operations, licensing, supply chain management or logistics

  • BA/BS or equivalent required

  • Demonstrated excellence in customer service/credit analysis and/or account management

  • General knowledge of international business and a high degree of cultural awareness and sensitivity required

  • Strong analytical and problem solving skills

  • Ability to develop and execute creative solutions

  • Strong oral and written communication skills, including presentation experience and interpersonal skills

  • Must be highly self-motivated

Languages: excellent command of English fluency and another language.

This is a 3 month contract role offering a pro rata salary of 29,000.