Wireless Engineer - Huawei skilled French speaking

FR  ‐ Onsite
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Description

Wireless Engineer - Huawei skilled

- Technical support for 4G/3G/2G NW

- Optimization of Value added 2G/3G/4G features.

- Management of Huawei's customer technical care.

- Will ensure proper technical support is provided for achievement and maintenance of target 3G/2G/4G NW KPIs.

- Will ensure a good communication with Customer contact throughout the project and with several optimization teams.

- Will support his/her management in establishing priority in order to achieve best possible balance customer satisfaction versus project planning

Customer care

- Provide 3G/2G/4G optimization technical support to customer teams.

- Reach customer satisfaction according to daily expectations

- Undertake the technical 3G/2G/4G optimization support to optimization teams.

- Understanding and keeping under control the customer issues with the proper communication to the client.

Communication

- Provide daily/weekly report to management team

Increase customer satisfaction and confidence by ensuring all issues identified are dealt with and provided a solution within the required timeframe

Please send your CVs.

Start date
n.a
From
Connect 44 UK
Published at
20.04.2017
Project ID:
1328595
Contract type
Freelance
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