Description
Customer Service Specialist wanted for our Basel based client in the pharmaceutical sector.Your experience/skills:
- Further education in export or international customer service
- Commercial apprenticeship or equivalent
- 3 - 5 years of experience within an international customer service
- Languages: fluent English both written and spoken, French and German would be an advantage
Your tasks:
- Receipting customer orders as well as reviewing all terms and conditions, including price and order entry and order processing according to existing customer contracts
- Managing blocked orders, delivery dates, backorders and making sure to keep customers informed at all times
- Issuing commercial invoices, proforma-invoices for tenders and quotations, credit notes, commissions and freight invoices
- Organising / assisting warehouses and transportation for export of shipments as well as constant follow-up until the delivery to the customer
- Coordinating product and price updates as well as dealing with Customer complaints
- Establishing and maintaining Customer parameters in the ERP and on documents
Start: ASAP
Duration: 10MM+
Location: Fribourg, Switzerland
Ref.Nr.: BH10776
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more