Description
Support Specialist - Advertising (French)
Based in the heart of Dublin's Silicon Docks (Dublin 2), our client has been at the forefront in changing the Internet and online technologies as we know it.
They require a French speaking Support Specialist with experience in an online advertising role and familiarity with the ad serving industry and Internet technologies. Initially on an 11-month contract, responsible for handling troubleshooting tasks so that the sales teams can concentrate their efforts on client-specific activities.
JOB REFERENCE: BBBH10488
The Requirements:
- Solid communications, problem-solving and analytical abilities.
- Degree educated or relevant experience.
- Fluency in English and Fench
- Russian language skills are an advantage.
- Experience using online display advertising systems.
- A customer focus individual with client facing experience, ideally in an IT sector.
- Experience in an online advertising role and familiarity with the ad serving industry and Internet technologies.
- An organised individual, with demonstrable ability to work well with a team.
What will the role involve?
- Provide outstanding customer service, troubleshooting and resolving issues from sales teams and advertisers.
- Coordinate with cross-functional partners to settle issues.
- Oversee sales and customer inquiries and email tickets.
- Work directly with large customers as well as internal sales teams.
- Assist the development of internal products and processes, including developing training.
Why should you be interested in this role?
- Competitive Salary, with great onsite benefits including free canteen, gym, swimming pool, unlimited (top class) coffee, tea, soft drinks and much more.
- Work with the latest tools and technologies.
- State of the art modern office.
- The experience of working with a company that will make your CV stand out from the crowd.
- 25 days' annual leave (pro-rata) plus paid bank holidays.
- A name like our clients on your CV will open doors in the future.
Apply Now:
Submit your CV (in a Microsoft Word format) today!
OR
Please don't hesitate to contact any of our team with any questions you may have on Email or Phone: (see below).
JOB REFERENCE: BBBH10488