Description
Sopra Steria Recruitment is working in partnership with a major public sector client in the UK. We are currently recruiting a Researcher for an initially 9 months contract based in Shipley.
Responsibilities:
- Working alongside other researchers in the Behavioural and Customer Insight Team (BCI) and with internal stakeholders to understand business needs and agree research-based approaches to meet those needs
- Design and implement research projects promoting fit-for-purpose research methods.
- Undertake a range of different kinds of research including but not limited to
- focus groups
- immersion
- ideas generation and co-creation
- customer journeys
- depth interviews
- Use project management tools to monitor the progress of research projects.
- Analyse and interpret data to identify patterns and solutions, including quantitative data and focus group transcripts.
- Produce detailed reports on research findings and present results to colleagues and stakeholders.
- Work with other researchers in BCI to develop the skills, knowledge, and experience of participatory and qualitative research methods through coaching, formal training and other methods.
- Use customer researcher findings to help inform the development of customer journeys
Essential experience:
- Experience and expertise in undertaking research in a wide range of areas with diverse types of participants, including businesses and hard-to-reach individuals
- Experience in all stages of the research process including research design, delivery, write up and dissemination
- Experience of applying innovative qualitative methods such as participatory research, innovation and ideas generation, immersion, co-creation and co-design, ethnography, and customer journeys.
- Experience applying traditional qualitative research methods eg depth interviews, focus groups, and survey design and delivery
- Excellent qualitative analysis and reporting skills
- Proficient in Microsoft Word, Excel and PowerPoint
Desirable
- An upper second class (2.1) honours degree in a research related discipline such as Social Research, Quantitative and Qualitative Research, Consumer Psychology or a similar field
- Member of the Market Research Society or similar professional body
- Excellent verbal and written communication skills
- Experience of training and developing colleagues
- Experience using statistical packages such as SPSS, Stata, SAS or equivalent
- Experience working in the digital space eg carrying out user research, using web browsing/eye tracking software
Security Clearance Level Required: CTC
Sopra Steria Recruitment Limited acts as both an employment business and as an employment agency.
Please Note: Shortlisted candidates would be contacted via Call/Email.
Apply now to know more..!