Service Owner Sposa

Brussels  ‐ Onsite
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Description

Responsibilities of the Service Owner SPOSA

The service owner is accountable for a set of IT (cloud) services (IAAS, PAAS) delivered in a one-stop-shop to the Belgian end users/devops teams:

  • Services road-mapping
  • Services pricing models
  • Stakeholder/User liaison (internal and third parties)
  • Continuous improvement of the service features and delivery
  • Liaison with providers and architects to define the technical solution as requirements manager
  • Aligning the service development with the business' transformation strategies
  • Service feature signoff for release to Belgian users
  • Overseeing production of all service documentation, including the service catalog
  • Overseeing service handover to consumer
  • Keeping up to date with developments in the cloud provider market

Profile of the Service Owner SPOSA

  • Knowledge of cloud IAAS and PAAS market
  • Experience with requirements management
  • Experience with cost models in a cloud market
  • Experience with service catalog management
  • Technical experience in operations as well engineering is a plus
  • Self-motivated with a positive and professional approach to management
  • Trilingual: EN/FR/NL is preferred

Start date
ASAP
Duration
6 months
From
e-resourcing Limited
Published at
28.06.2017
Project ID:
1368897
Contract type
Freelance
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