CHANGE PROGRAMME COMMUNICATION LEAD Banking, Brussels

Brussels  ‐ Onsite
This project has been archived and is not accepting more applications.
Browse open projects on our job board.

Description

NK234 CHANGE PROGRAMME COMMUNICATION LEAD Banking, Brussels

Description
Lead the communications for a major organisational change programme including the development of the communications strategy and plan aligned to the bank's business goals and objectives, and the over-arching corporate communications strategy. Create and deliver impactful interventions which engage colleagues and deliver measurable results. Advise senior managers on all aspects of communication including crisis communication and engaging key stakeholders, both internally and externally. Play an active role in the central internal communications team, supporting the development and sharing of change best practice. Where appropriate, co-ordinating others involved in the programme communication.

Your part of the deal:

Role

Overall responsibility for programme, internal and external communications in line with the programme objectives. Reporting to the Programme Director with a dotted line to the Head of Internal Communications
Develop a strategic communications approach which focuses on delivering the programme objectives in line with the bank's vision, goals and priorities
Develop and manage the communication plan ensuring that they are aligned with both the change programme plan and the bank's overall communication plan
Advise the programme leaders and other key stakeholders on all aspects of communication
Identify key messages and build a message framework which is underpinned by the bank's corporate messaging
Create a strategic narrative or story which combines both rationale and emotion, and takes our colleagues on the change journey
Researching, writing and editing stories for a range of media including Pulse+
Undertake audience analysis and ensure different needs are addressed and that communications is tailored appropriately
Work with programme leaders including sponsors so they both understand their role in communication and are equipped to actively deliver, including 1:1 communication coaching
Ensure that any communications and engagement which have an impact on culture are delivered in alignment with the overall the banks culture and values
Integrate measurement into all major communication activity and put in place a mechanism for regular reporting
Develop a governance structure for communications which ensures the appropriate level of involvement and approval
Attend regularly the banks Change communication forum and play an active role in developing and embedding best practice change communication across the bank.
Develop, manage and support the delivery of the stakeholder engagement framework (or supporting/aligning if owned' by others within the programme)
Work closely with the central Internal communications team and Head of Internal Communications to ensure alignment and understanding across the bank.
Work in collaboration with the HR and other business and service functions in the delivery of organisation change.

Your Profile:

Experience
Experience of leading a major change programme which had significant organisation impacts is
essential
Deep understanding of change and the psychology of change
NB some roles may also require particular expertise in people or IT change
Qualifications

Communications qualification (ideal)
Organisation development, psychology or other change related qualification (beneficial)
University bachelor's degree or above
Language: Fluent English/French. Tri-lingual (Dutch) preferred
Personal competencies

Team player with a collaborative approach
Ability to work in a fluid, fast changing, complex and potentially ambiguous environment
Well organized and results-oriented with an understanding of business as well as communication
Confidence to advise and coach senior managers
Resilience in a changing and sometimes challenging environment
Excellent written and verbal communication skills
Thrives on working in a fast paced environment
Good interpersonal skills
High personal and professional integrity

Reference: NK234

Location: Brussels

Duration: 12 months

Rate: euros per day

Language: English/French (and Dutch would be ideal)

Start date
immediate
Duration
12 months
From
Computer Recruitment Services
Published at
08.07.2017
Project ID:
1377063
Contract type
Freelance
To apply to this project you must log in.
Register