Description
A exciting opportunity has become available for a interim Service Transition Analyst based with my central Leeds client.
This is an interim opportunity with a daily rate of £300 per day.
Accountabilities of the Role
- Ensure and agree all service readiness activities for each delivery, certifying that artefacts and processes are in place to go live
- Work with delivery teams and managers to ensure they understand their accountabilities in the Service Transition process, influencing decisions at the appropriate level
- Facilitate Service Transition Gate Review Meetings, capturing risks, actions and key delivery dates
- Ensure governance risks are identified and communicated to the Service Delivery management teams
- Coordinate and communicate with all parties involved in the Service Transition process
- Deliver project and status updates to the Service Delivery senior leadership team, escalating risks and issues appropriately
Candidate Requirements
- ITIL V3 Foundation Certificate
- Understanding of related ITIL processes
- Proven Service Transition experience within IT Service environments
- Confident and clear communicator, both written and verbal
- Proven experience of chairing, facilitating and leading meetings
- Ability to work under pressure with minimum supervision
- Tenacious, highly self-motivated and directed
- Keen attention to detail
Desirable
- ITIL Service Transition Certificate
If you feel you have the required experience please send me your CV ASAP and I will contact you with more details. Please be aware that in order to manage my time effectively I will only be able to get back to those applicants that I feel are a good match for the role.