Description
Supply & Order Management Specialist wanted for our Basel based client in the pharmaceutical sector.Your experience/skills:
- Commercial apprenticeship or equivalent, further education in either export or international customer service is preferable
- 3-5 years of working experience in an international customer service
- Languages: fluent English both written and spoken. French and German skills are advantageous
Your tasks:
- Receipting customer orders, reviewing all terms and conditions, including price and order entry and order processing according to existing customer protocol/contracts
- Ensuring close follow-up on orders until delivery as well as handling customer complaint
- Managing blocked orders, delivery dates, backorders and make sure to keep customer informed at all times
- Organising and assisting warehouses, DCs and transportation for export of shipments and constant follow-up until delivery to the customer Support S&OP and marketing in prioritising orders
- Coordinating product and price set-up / updates along with establishing and maintaining customer parameters in the ERP and on documents
Start: ASAP
Duration: 4MM+
Location: Basel, Switzerland
Ref.Nr.: BH11312
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more