Sales Order Processor/Order Processor

Hampshire  ‐ Onsite
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Description

MY Client are looking for a methodical Sales Order Processor with experience of using SAP for a position which has arisen within a well-established Medical Solutions firm in Basingstoke.

The Role

The core responsibilities for this role is to be responsible for all aspects of the order process, including new orders, backorder statistics, backorder communication (internal, external) and return of goods handling. Conduct first level product support to customers and the rest of the organization and channel all customer communication both for internal and external parties.

In particular you can expect to:

  • Receive and handle telephone enquiries from customers;
  • Process orders from UK&I customers in a timely manner;
  • Liaise with appropriate warehouse personnel in respect of product distribution, shipping, lead time and product returns;
  • Work with external companies to arrange intermittent delivery and collection of goods from customer sites throughout the UK&I, via telephone, email and the Internet;
  • Provide prompt and accurate feedback to the Customer Service Team Leader and other senior team members on specific issues as they arise;
  • Liaise with other internal departments in respect of resolving customer enquires;
  • Build and maintain strong working relationships with Customers, the Field team and all other internal functions;
  • Back Office activities and support to the sales organization;
  • Other Ad-hoc tasks as required by the business.

You will have the opportunity to:

  • Improve patient outcomes;
  • Meaningfully impact the company's short-term and long-term success;
  • Work closely with executives across the organization;
  • Grow your role as you see fit;
  • Create an inspiring workplace.

To be successful, you will need:

  • Previous customer facing experience;
  • Ability to prioritise own workload with minimal supervision;
  • Experience of using SAP sales order processing system is a MUST;
  • Good planning and organisational skills;
  • Ability to work well under pressure and to meet tight deadlines;
  • Excellent communication skills, particularly over the telephone and via email;
  • Ability and willingness to work as a team and to support all functions where necessary;
  • Accurate attention to detail;
  • Good interpersonal skills;
  • Conscientious approach to work;
  • Team member, willing to act on behalf of team;
  • Intermediate Microsoft skills;
  • Account Management skills are preferred.

Education

At least 6 GCSEs (or equivalent) including Math and English

One of our unique strengths is the diversity of our community. We want to treat each associate fairly and provide equal employment opportunities regardless of a person's race, color, religion, gender or gender identity, sexual orientation, age, marital status, national origin, veteran or disability status, or any other characteristic.

If you have experience working with a Sales order processing or as a sales assistant within a similar position using SAP and are available or looking for a new opportunity, give me a call or email

Allegis Group Limited and Aston Carter Limited operate Employment Businesses and Agencies and are companies within the Allegis Group Inc. group of companies, the fourth largest staffing company in the world, (collectively referred to as the "Allegis Group"). TEKsystems and Aerotek are divisions of Allegis Group Limited. Applicant data will be treated in accordance with the Allegis Group's Privacy Notice). By submitting personal data to any company or division within the Allegis Group, the applicant is providing explicit consent to the use of such data by the Allegis Group and to the transfer of such data to and from the Allegis Group companies within the UK, Europe and outside the European Economic Area in connection with the fulfilment of the applicant's voluntary requests, and the fulfilment of other job opportunities that match the applicant's profile, and confirms that they may be contacted about such job opportunities.

Start date
ASAP
Duration
6 months
From
Aston Carter
Published at
29.07.2017
Project ID:
1389633
Contract type
Freelance
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